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Broom's

HVAC contractor in Burlington, ON.

In Broom's' own words

Broom' Heating, Air-Conditioning & Fireplaces is a "full service" HVAC contractor serving Burlington, Oakville, Hamilton, Milton, Stoney Creek, Dundas and Waterdown. When you call our residential and commercial experts for air conditioning and heating services you can count on prompt, professional and quality services. We believe in honesty, integrity, professionalism, and respect. We won’t sell you anything you don’t need, and we will always respect your time and your property. We provide our technicians ongoing training in the latest products and technologies and in customer service, so we know you’ll have a positive experience with any repair, installation, replacement, or maintenance service.

Trade
HVAC contractor
Business address
3440 Fairview St, Burlington, ON L7N 2R5, Canada
Telephone
(905) 634-7701
Website
broomshvac.ca
Hours
  • Monday8:00 am - 4:30 pm
  • Tuesday8:00 am - 4:30 pm
  • Wednesday8:00 am - 4:30 pm
  • Thursday8:00 am - 4:30 pm
  • Friday8:00 am - 4:30 pm
  • Saturday10:00 am - 4:00 pm
  • SundayClosed

From the business's Google listing, checked Oct 2026

Register
ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.2 (60)

  • I have dealt with Brooms for years and i am totally satisfied.I look forward to my annual call to Chris to arrange my annual check up. She is a fantastic representative of this company. All the technicians have been friendly ,polite and efficient. Thank you Brooms. Randy

    Randy H.

  • I have used their service few times in the past few years. Their technician was honest and fair. If I ever decide to change HVAC or AC in our house they are on top of the list. They keep my old furnace up and running with minimum cost.

    Armin T.

  • They had to come back and reinstall the duck work of the heat pump properly so the condo would cool down because cold air was blowing through the wall onto the newly installed thermostat shouting it down prematurely leave the place 7 degrees warmer than set on the thermostat. We had a hot water tank installed as well in the laundry room which there guys removed the drain hose for the washing machine from the wall to drain the old tank, well they deny this of course there guys would never do that not there practise. Well it happened and the condo got flooded and the condo below when my 86yr old mother did her first load of laundry. Watch them closely take pictures so you have proof of what went on during your installation

    MJ P.

  • We tried to use this company a couple of times because we’ve seen them around the neighbourhood and wanted to support a local business. Unfortunately, our experience with their customer service over the phone was very disappointing. We initially assumed it might have just been someone having a bad day, so we called again at a later time. Unfortunately, the second experience was much the same. The person we spoke with seemed uninterested in helping us and wasn’t willing to explain the process for having our furnace repaired or replaced or answer our questions. To be clear, we can’t comment on the quality of their actual service because we never got that far. Based on our phone interactions alone, we didn’t feel welcomed as potential customers and ultimately decided to look elsewhere.

    Lemon J.

  • I was very impressed with the staff at brooms. They showed sincere concern about not only my needs but wanted to meet them at the most cost effective way possible for us. I will not hesitate to call brooms again. Excellent customer service! Thank you.

    Jan S.

  • Absolutely 100% recommend! A small gas problem for them - but a HUGE no heat problem for us! Greg had no service team member to send - so came himself and got us warm and safe in under two hours. So Grateful for this kindness and exceptional customer care.

    Shelagh S.

  • We used brooms for a fireplace install on recommendation of a friend. We shopped around and found an insert that Brooms did not sell, but were willing to (almost) price match and have it installed within a couple days. During install, I had to leave the house to go to work. I came home to turn on the fireplace and it would not turn on. I was told later after I had to reach out as to why the fireplace was not working, that there is a faulty gas valve out of the box and they’ve ordered the part and will let me know when it’s in. After further inspection of the unit, there is debris inside the logs, and the glass of the unit is also dirty. It does not fit into the fireplace evenly, there is different amounts of space on each side, and upon asking them to take the faulty unit back - I was denied. So now I’m stuck with a very expensive faulty unit that I’m waiting to see if it will work. Upon further inspection of my home after install, the install team also left a used bottle of caulk, a caulking gun, and a 2x4 in my garden. Cannot recommend Brooms at the moment for a fireplace install.

    Shannon

  • Awesome service by Brooms, from Linda who answered our call and Chris the Service Manager who had a same day service call set up for us. It was appreciated with upcoming hot humid weather this week. Steve and Kyle the HVAC Techs were very knowledgeable and let us know exactly what had to be done to make the necessary repairs and completed them efficiently. Thank You again Doug & Diane

    Doug R.

  • Ryan came today to service our furnace and humidifier. He did an amazing job and explained in details what he did and his findings. Very pleasant employee! He provided an awesome service. Thanks again Ryan!

    Brigitte M.

  • Awesome service by Chris ( Service Manager) and Jamie ( technician). Jamie is an awesome tech but above all an awesome person. While leaving he noticed that our thermostat was loose. He took it off, cleaned it and screwed it back correctly. This is what I cal, the WOW factor! Then Chris followed up on the service call. What an awesome service team. Thanks Brooms!

    Wan S.

Read all reviews on Google

About Broom's

Heating and cooling in Burlington

Broom's has operated as a family business since 1920. The company says it provides residential and commercial services for heating, air conditioning, and fireplaces. Its service list includes installation, repairs, maintenance plans, and emergency service.

The company says all installations are performed by licensed technicians. These works include a one year service installation guarantee alongside manufacturer parts warranties. For service repairs on a single part, the company provides a one year labour warranty.

Service details and ratings

Reviewers have mentioned several aspects of the company's work. Some customers report positive experiences with technician efficiency and helpfulness during furnace and humidifier services. Other reviews highlight the company's willingness to assist with same day service calls or to work with specific fireplace inserts. Conversely, some users have reported dissatisfaction regarding communication with customer service and specific installation issues involving ductwork or gas valves.

Its staff operates from 8:00 am to 4:30 pm on weekdays, with Saturday hours from 10:00 am to 4:00 pm.

Regional service area

The company says it serves Burlington, Oakville, Hamilton, Milton, Stoney Creek, Dundas, and Waterdown. For those in Burlington, Environment Canada normals for the area show a mean temperature of 7.9°C based on the 1981 to 2010 period.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Burlington

About Burlington

Population186,948 (2021)
Average yearly snowfall144.8 centimetres

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.