Privacy Policy

Who we are

BZ Biz Listings is published by Citation Vault LLC. It is a register of HVAC contractors in the United States and Canada. In this policy, "we" and "us" mean Citation Vault LLC.

This policy covers this website. It says what information we hold, where it comes from and how we use it. It also says what choices you have.

Where listings come from

Listings come from Google Business data and from business submissions. Google Business data is what a business has made public on its Google Business Profile, such as its name, address, telephone and hours.

Businesses we added from Google Business data are Free Listings. A business owner can also send us a business, or claim a listing, after signing in from the add your business page. Staff check each request before anything goes live.

A listing shows a business name, address and telephone. It shows hours, a website and the business's own description when we have them. A listing can include a person's name when that name is part of the business's public details.

Each profile also has a write-up we prepare from the business's public details. Services, brands and warranty details in it come from the company's own website. Town figures come from the US Census and NOAA, or from Statistics Canada and Environment Canada.

If you own a listed business, or you are named in a listing, you can ask us to correct or remove it. Email connect@bzbizlistings.com or follow the steps on the corrections page. We act on requests we can tie to the business.

Google Reviews

A profile can show a business's Google rating, its review count and up to 10 of its most recent Google reviews. They are labelled Google Reviews. A review shows the reviewer's first name and last initial.

We do not show reviewer photos or links to reviewer profiles. Reviews belong to the people who wrote them, and they can be out of date.

If you wrote a review shown here, you can ask us to take it off this site. Email us the address of the listing page and your name as shown. The review itself stays on Google until you change it there.

Signing in

Signing in is only for business owners who want to add or claim a listing. You sign in with your Google account. We receive your name and email address, and never your Google password.

Your sign-in is kept in your browser's local storage, not in a cookie. It never appears in a page address. Signing out clears it from your browser and ends it on our server.

What you send after signing in, such as a business's details or a claim, is kept with your account so staff can review it. To check a business you send, we look up its public Google details through a data provider. We send that provider the business's name and address, never your name or email.

Email

When you email us, we receive your email address and what you write. We use it to answer you and to add, fix or remove a listing.

The scripts this site runs

This site runs no analytics, no advertising and no tracking scripts. It loads no scripts or fonts from any other company. It sets no cookies.

Every page has two small scripts of its own. One keeps your light or dark choice in your browser's local storage, under the name site-theme. The other opens and closes the menu on a small screen.

The glossary page has one more script, which filters terms as you type. It sends nothing anywhere.

The sign-in page loads one more script, /assets/account.js. It talks only to this site, to sign you in and to send what you enter. It keeps your sign-in in your browser's local storage, under the names account.access and account.refresh.

Hosting and links

Pages are delivered by Bunny, a content delivery network. It receives your IP address and the page you asked for, as any web host does. Those requests can be kept in hosting logs.

An address on a profile can link to Google Maps, and a profile can link to the business on Google. Google learns of your visit only if you follow one of those links. Its own privacy policy then applies.

How we use information

We use listing information to publish the register and keep it accurate. We use what you send us to answer you and to add, fix or remove a listing.

Hosting logs help keep the site running and stop abuse. We do not build profiles of visitors.

Who we share it with

We do not sell personal information. We share information only with the companies that help us run the site.

Bunny delivers the pages. Google handles the sign-in when you choose to use it. Our email provider carries the messages you send us and our replies.

Each of them handles data under its own terms and privacy policy. We may also disclose information when the law requires it.

How long we keep it

A listing stays up while the business fits the register, or until it is removed on request. Your account and what you sent through it are kept until you ask us to delete them.

Bunny and Google keep their own data under their own settings and policies.

Your choices and rights

You can ask us what information we hold about you. You can ask us to correct it or delete it. Email connect@bzbizlistings.com.

Residents of California and some other US states, and residents of Canada, have privacy rights under their own laws. We take a request from anyone the same way, wherever they live. We may ask for enough detail to tie a request to you or to your business.

Children

This site is for adults looking up HVAC contractors. It is not directed at children under 13, and we do not knowingly collect information from them.

Security

We take reasonable steps to protect the information we hold. Pages are served over an encrypted connection. No website can promise perfect security, and we do not.

Changes to this policy

We may update this policy. When we do, we change the date below.

Last updated 21 October 2026.

Contact

Questions about privacy go to connect@bzbizlistings.com. BZ Biz Listings is published by Citation Vault LLC.