City Cool Air Inc | Ptac Installation HVAC Repair NYC
HVAC contractor in Long Island City, NY.
In City Cool Air Inc | Ptac Installation HVAC Repair NYC's own words
Your reliable choice for good PTAC, HVAC, and AC services in New York City is City Cool Air, Inc. Specializing in repair and installation, we ensure your systems run smoothly. Whether it’s Central AC NYC, Ductless/Mini Split AC NYC, or even Daikin VRV systems in NYC, our expert group handles it all with accuracy. From thermostat repairs to Water Source Heat Pumps in NYC, we prioritize the demands of our clients when providing our services. Choose us for dependable, efficient, and expert solutions that put your comfort first. Experience the difference with the best choice in the business, where cost and quality come together.
- Trade
- HVAC contractor
- Business address
- 31-10 41st Ave, Long Island City, NY 11101
- Telephone
- (917) 325-1540
- Website
- citycoolair.com
- Hours
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- Monday8:00 am - 6:00 pm
- Tuesday8:00 am - 6:00 pm
- Wednesday8:00 am - 6:00 pm
- Thursday8:00 am - 6:00 pm
- Friday8:00 am - 6:00 pm
- Saturday9:00 am - 5:00 pm
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NY register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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I have been using their services for over 3years now and I’m still amazed by their customer service and work. They have installed walking fridge and freezer for my bakery as well as maintenance/repair on A/C unit and compressor ( fridge, blast freezer ) you name it. Always an outstanding service
yann L.
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100% recommend working with City Cool, for their work ethic, prompt communication, and fair pricing. The only contractor during my condo renovation who delivered on time, which is so rare to come by. They also came by again to help troubleshoot the fan power as it was too strong. Their pricing was fair when compared to other PTAC providers. Love working with them!
Stella L.
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I can't say they have terrible service because they never showed up to the service they scheduled with us. The person I talked to ended all four calls I had with them with "will get back to you in 20 minutes" and only got back to me after one of the calls. I don't usually write reviews but felt compelled to put out a warning here.
Tuomas T.
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Great experience - installed a new PTAC unit and serviced my other existing ones. Competitive pricing and easy to schedule. Highly recommended!
Eric L.
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BE AWARE!!! I had this company replace my ptac unit. They just shoved it in the wall without any insulation. The cold air was getting inside easily through the crack they left wide open, and on the coldest night in NYC the unit stopped working just 4 month after it was installed. My pipes froze and burst at 4 am. Burned my hands trying to turn off the valve. Had my floors damaged, and in general, was left traumatized. If I weren't home, the entire building would be damaged. After extensive research,I found out the Islandaire unit they installed had no freeze protection enabled. Meaning the unit does not come on even when the temperature goes below 40 degrees. Apparently, that is how the Islandaire sells the units and is up to the installer to either order the unit with freeze protection on, or enable it themselves. They did not do it and that makes me very angry, especially that I asked during installation about freeze protection. Which they confirmed will work the same as all other 3 old units I had no problem with for 13 years. The manager Ganash, showed zero accountability, not even an apology. I will be taking this matter to court. If they installed Islandaire unit in your home, have it checked that freeze protection is enabled so you do not have to deal withwhat I went through.
A P.
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These guys were reliable, came in quick and did an urgent install promptly. Will use these guys again.
Ted K.
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Great experience with a new PTAC AC installation!
Hannah R.
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Outstanding! From the moment they inspected my unit, their advice and installation, it has only been 5 stars. Very responsive and professional. They installed a new unit and 5 x wireless thermostats. I highly recommend these guys!
Adam C.
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Had a great experience with Ganesh and his team. They were communicative and worked with me and my co-op to replace our ptac units. Our building mgmt and super enjoyed working with them too.
Dennis K.
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Completely unprofessional. We scheduled and confirmed the appointment. He doesn’t show up. So I call him, and asks for the address even though I already gave it to him. Completely oblivious to everything as if we didn’t already have a discussion and made a plan. He was unapologetic to the situation. Don’t waste your time.
Andrew A.
About City Cool Air Inc | Ptac Installation HVAC Repair NYC
City Cool Air Inc centers its work on PTAC installation, maintenance and repair. The company also names HVAC installation, heating repair, AC repair, thermostat work, water-source heat pumps, and ductless mini-split systems.
PTAC and HVAC work in Long Island City
The company says it handles residential jobs and commercial contracts, including apartments, offices and small commercial spaces. The company names Daikin, Mitsubishi and York among the systems it services, and identifies Long Island City alongside Manhattan, Brooklyn, Queens, the Bronx and Long Island as service areas.
Rating, reviews and business hours
Reviewers most often mention PTAC replacement and installation, responsive communication, scheduling, maintenance and troubleshooting; some reviews also describe missed appointments and concerns following installation work.
Hours run from 8:00 am to 6:00 pm Monday through Friday, 9:00 am to 5:00 pm Saturday, and the company is closed Sunday.
Ductless systems and water-source heat pumps
Along with PTAC work, City Cool Air names ductless AC services and water-source heat pump services. The company also describes air-conditioning service, heating installation and maintenance as part of its work.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.