Dial One Mears Air Conditioning & Heating Inc

In Dial One Mears Air Conditioning & Heating Inc's own words

Dial One Mears Air Conditioning & Heating Inc was built around quality, and we’ve stood behind our work for more than 48 years. This quality is shown through our reputation. Many of our customers have been with us for many years and they refer their friends and family based on their experiences with us. Our technicians are always continuing their education to stay knowledgeable and at the forefront of the industry. At Dial One Mears Air Conditioning & Heating Inc, we specialize in products, service and installation of top-quality air conditioning, heating and refrigeration equipment to the residential and commercial markets in the Phoenix area. Our team services all makes and brands of equipment.

Trade

HVAC contractor

Business address

743 E Dunlap Ave, Phoenix, AZ 85020

Telephone

(602) 997-5701

Website

mearsac.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

AZ register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 ★★★★★ (128)

• Once again, Dial One Mears shows up as a hero with Addam the tech that is just so polite aware of his surroundings and really cares to explain what’s going on! He is always so pleasant and gets the job done and they are so amazing at scheduling me in for emergency services. Kudos Dial One Mears for having employees like this that represent you out in the field!!!

  April K.★★★★★

• This is a great company comprised of genuinely good people. My mother has had her HVAC serviced by them for 2 decades. Their service is fantastic, and their prices are fair. Adam and Troy, the owners, even went out of their way to help her when she had car trouble near their shop, both coming to check on her and recommend a reliable garage for repairs.

  Jack B.★★★★★

• Whether it is a small or major repair on our hvac system or a new mini split install, I can always count on Dial One Mears for fast, reliable service and fair pricing. The coil in our AC had to be replaced recently due to a leak. The technician added enough refrigerant to the coil to keep us cool until all the parts arrived, the office told us the coil was under warranty by Lennox, and the repair was made by Michael and another excellent technician. It is a pleasure to do business with this excellent company.

  Judith R.★★★★★

• We have been loyal Dial One Mears customers for many years across multiple properties, but the quality of their customer service has declined significantly over the past two years, and we will not be returning. It started when they sold us an annual maintenance plan, which covered our seasonal checkups and came with additional perks. Prior to that, they had always sent us postcard reminders to schedule those checkups. Once we were on the plan, the postcards suspiciously stopped. Given our busy schedules, we didn't think to schedule the appointments ourselves, and we ended up not using any of the services we had paid for upfront. By the time we called again (because our unit was having problems) the plan had already expired. The recent service experience made things worse. The first technician they sent out was friendly but inexperience and missed multiple issues. A couple of weeks later, our unit had the same problems and we had to call back. The second technician was more experienced and caught what the first had missed, but then verbally quoted us a very costly repair estimate. When we requested a written itemized estimate, the technician repeatedly stepped outside to call his boss (Adam) and ultimately told us that Adam wouldn't provide one. When I called Adam directly and pointed out that this was unprofessional, he agreed to send an estimate, but hours later, we still hadn't received it. To make matters worse, when we first discovered the recurring problem on a weekend and called the on-call technician, he was rude and unprofessional. He complained about the distance he'd have to drive, made it clear he didn't want to come, and tried to discourage us from requesting service. We are moving forward with a different company (which confirmed that they always provide written estimates before completing any work). It's a shame, because we were loyal customers for years. But between the maintenance plan, the inexperienced initial technician, the rude on-call experience, and the refusal to provide a written estimate, the trust is gone.

  Laura S.★★★★★

• It was my lucky day when I scheduled Dial One Mears to do a checkup on my A/C. I sold my house and this is one thing the new buyers wanted to check. Adam was so nice and knowledgeable. Efficient and courteous. What a nice experience. Will definitely do business with them again.

  Dale -.★★★★★

• I can't say enough positive things about this company as they went above and beyond for us in replacing an indoor coil in a Lennox system. Great communication and just very friendly and honest on pricing and what their service would involve. Their technicians showed up 15 minutes early and got the job done.

  Jae S.★★★★★

• We have 12 A/C units on our property and we are so glad we found Dial One. They are extremely professional, quick to respond, and their work is top notch. Whether it is a new A/C unit or just a repair, they are always incredible to work with. I can't recommend them enough.

  Dan E.★★★★★

• I had a wonderful experience with Dial One Mears AC & Heating. When I called the schedule my appointment they were able to come the very next day! I found out they are a family-owned business and I was so happy to support them. Adam was my technician and was AWESOME! He was so thorough and explained everything that he was going to do as well as offering tips to keep up on maintenance for my A/C units. He was so kind and friendly and really went above and beyond what was expected. He also patiently answered all my questions and concerns. I would recommend this company to anyone!

  Shaeli K.★★★★★

• Thank you dial one mears. You guys were amazing to interact with and helped us with a cleaning and an ac health check, which found two parts that would have caused us problems in the near future, on our recently purchased home. Jared, the tech, was prompt, knowledgeable, and helped give a couple of recommendations on how to better cool the house. He was very friendly and was more than willing to help and send pictures of the ac unit and the parts that needed attention urgently. Overall, I had a great experience with these guys and will definitely be using them again for all and every hvac need. Once again, thank you guys.

  josh B.★★★★★

• These people are fabulous!! It’s a small company, but they do Big service. They’re prompt, they’re pleasant, they listen to your concerns and then they fix it!!

  kate C.★★★★★

Read all reviews on Google

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About Phoenix

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