Fahrhall Home Comfort Specialists

In Fahrhall Home Comfort Specialists' own words

Since 1967, Fahrhall has provided reliable heating, cooling and air quality service and installation in Windsor-Essex County. To guarantee you the best possible service or installation experience, all our technicians are certified and have undergone a complete background check. We are a locally owned Premier Lennox Dealer and Daikin Comfort Pro Dealer.

Trade

HVAC contractor

Business address

3822 Sandwich St., Windsor, ON N9C 1C1, Canada

Telephone

(519) 969-7822

Website

fahrhall.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.7 ★★★★★ (416)

• Unexpected furnace replacement after electrical burnout of old unit. Replaced within days and old one hauled away. All pleasant contacts.

  Meta H.★★★★★

• So glad we called Fahrhall to fix our furnace. They were the only company out of 2 others in Windsor to find and fix the problem with it. Recently had to put in a new air conditioner outside and as before they did an excellent job and very accommodating.

  Barb L.★★★★★

• Installation crew arrived on time. Did an initial survey for tankless water heater location and line locates. Three man crew all worked together during the install. Original hot water tank was drained and returned. After system installed a quick run down on how it runs and all the settings. Work area was cleaned up. Highly recommend Fahrhall for all your comfort needs.

  Mike L.★★★★★

• Amazing experience with Eric and Jake with the IBC tankless install. Highly recommended!

  Mr C.★★★★★

• Paul was a fantastic technician. He came for furnace maintenance and managed to fix an issue with my thermostat as well. He was very knowledgeable and professional. Would highly recommend Fahrhall.

  Marie-Ann M.★★★★★

• We recently experienced a problem with our AC system and had a very quick response from Fahrhall. Paul, the technician, was quite knowledgeable. He provided options and answered all our questions. We felt comfortable and confident in his service. Thank you Paul for exemplary service.

  Bruce L.★★★★★

• Incredible Teamwork and Above-and-Beyond Service! I recently moved into a new home and immediately needed to replace an old, poorly maintained A/C. Fahrhall Home Comfort did an incredible job installing both a new A/C and furnace. Tony, the salesman, was fantastic from day one and worked hard to keep everything within my budget. The installers, Mike and Wally, were phenomenal. Even though they are a new team, they worked together seamlessly, were incredibly polite, and worked hard the entire time. Mike even went completely above and beyond by helping me install my new Nest thermostat, all this on a Saturday, which was his day off! They walked me through every step of the installation and explained exactly how everything worked. I could not be more satisfied with their professionalism and highly recommend Fahrhall Comfort Home Specialists!

  Beverley R.★★★★★

• We had an emergency call on Sunday due to a faulty tankless water system. It was determined a new unit was required. During the initial removal of the existing unit and the installation of the new unit things did not go as planned. Farhall came back and the finished job was outstanding. We would like to thank Paul, Mike, Wally and Dennis for a great installation.

  H H.★★★★★

• They were quick to send someone out to check our furnace after our basement flooded. Paul was quick and courteous and had everything up and running in no time. Highly recommend.

  Sara G.★★★★★

• Service call experience was excellent. Problem was found and corrected quickly. In addition other issues were found and recommendation. Service tech - Paul, was very professional and courteous

  Holly D.★★★★★

• Just got back from a week away to see that my basement was flooded. These people just recently installed my new furnace. The drain coming from the air-conditioning unit was not fastened properly and leaked out all over my beautiful finished basement including carpet. I recently called them and it automatically goes to their answering service. Which forwarded my issue report to the service department . I’ve made two calls and they don’t seem to be interested in my flooded basement. No big deal just won’t use them again. I’ve ripped up the carpet cut out and all the padding taking the baseboards off and have been running fans for two days I guess they either don’t care or they’re too busy for me

  Donald R.★★★★★

• Our AC quit on us on the hottest day of the year, thought we would have to wait but called and got service that same day...I was shocked that they could fix it that day. Thank you Fahrhall!

  Elena★★★★★

• Fahrhall has saved the day in more ways than one! A/C maintenance and now hot water tank error code, no hot water 😩 Thank you Marcie and Carrie for your excellent customer service! Thank you Paul, you are “THE BEST” always respectful and friendly, showing professional expertise in your workmanship 😁

  Shantelle M.★★★★★

• all i can say is amazing they put reliance to shame had reliance for 3 years fahrhall did stuff that reliance never did

  Dwight G.★★★★★

• We have had our furnace and Ac unit for 6 years, already. Scheduled a maintenance inspection. Was told arrive time would be between 8-12.Paul the technician arrived close to 8am, perfect. He was amazing, took the time to check everything out. Came to the AC, explained and showed my husband and I how to clean it better than what we was doing. Paul, Thank you so much. You are very thorough and we appreciate your service. 5+ stars.

  Brenda-lee L.★★★★★

• Avoid this company, Fahrhall. ***UPDATE TO OWNER’S RESPONSE *** Our experience was extremely disappointing from start to finish. After multiple times work was completed at our home, we were left dealing with new damaged equipment from their install, and a mess that should never have been left behind by a professional company. The condition in which our property was left showed a complete lack of care and respect for the customer. What happened next was even worse. We contacted the office to speak with the supervisor, Lisa regarding our concerns. We were told she had stepped out, so we left a detailed voicemail with our name, phone number, address, and requested a call back as soon as possible. We never received a return call. Not once. When a company makes mistakes, customers expect accountability and an effort to make things right. Instead, we were ignored. The lack of communication and follow-through speaks volumes about how this company treats customers when problems arise. Anyone can provide good service when everything goes perfectly. The true test of a company is how it responds when there is a legitimate complaint. In our case, there was no response, no accountability, and no attempt to address the issues. Based on our experience, Fahrhall is not a company we can trust. If damage occurs, if something is broken, or if work is left unfinished or improperly completed, do not expect timely communication or a meaningful resolution. We deeply regret hiring them and would strongly recommend that others look elsewhere. ***EDIT: **** UPDATE TO OWNER’S RESPONSE We contacted Fahrhall Monday June 8@ 11:04 AM -left voicemail no call returned. After 48 hours of no response from Fahrhall we started to leave our reviews to let people know our experience. Friday June 12 10:02AM Lisa from Fahrhall contacted my cellphone on Friday, we were NOT offered compensation, nor were we offered a scheduled visit to return to our home and address the concerns at that time. Instead, we were asked to prepare and send an email outlining our concerns, photographs, videos, and supporting documentation. That email is currently being drafted. Sunday, June 14, 2026, at 3:56 p.m., Fahrhall responded publicly to my Google review. As the company had requested that we provide our concerns in writing, and because it was the weekend, we believed it was appropriate to send it on the following business day rather than continue the discussion publicly. June 15, 2026, we sent Fahrhall a detailed email outlining our concerns regarding property damage, installation deficiencies, and damage to newly installed equipment. We requested a response within five business days in hopes of resolving these issues directly and professionally. ****To date, we have received NO acknowledgement or response.**** We acted in good faith throughout this process and made every reasonable effort to resolve these concerns directly with Fahrhall before updating this review. Unfortunately, despite those efforts, our concerns remain unresolved.

  Chloe M.★★★★★

• **Please see below edited reply to owner*** Is this acceptable quality workmanship, Fahrhall? Would you be proud to have this level of disrespect done in your own home? Please see the photos and videos for reference. Silver Plan Maintenance • Our Tankless Water Heater and HRV were serviced under Fahrhall's Silver Plan maintenance program. •Both units failed within a few months of the maintenance visit. (The attached service record shows the maintenance date for timeline reference.) HRV Please see the attached video demonstrating the HRV malfunction. Tankless Water Heater Installation (installed by Fahrhall) • Debris was left behind after installation. Edit: upon looking at bill -Fahrhall charged us for the plywood when they reused the old piece of plywood that was damaged from them uninstalling the old water tank*** • Screws from the previous tank installation were not removed. • The new unit was forced into place, resulting in visible scraping and damage to the brand-new equipment. • We asked to have the old water lines changed and they were never replaced, and the existing lines were left hanging across an electrical outlet. **In our opinion, if a water leak were ever to occur, this creates an unnecessary electrical hazard.** Refrigerant Evaporator Coil Replacement • The exterior line penetration was not properly sealed, resulting in condensation running down our basement wall. • The work area around the furnace was left with significant debris from the cutting process. • Metal shavings and insulation fragments were left scattered across the basement floor after the refrigerant lines were cut with a reciprocating saw. • The area was not cleaned before the job was completed. • Missing screws on our AC unit and ones sticking out *** we called the supervisor Lisa, she stepped out of office, we left a voicemail with our name, number and address asking her to call us back as soon as possible. She never did *** We gave Fahrhall multiple opportunities to earn our trust, but our experience was one of repeated workmanship and quality concerns. I strongly would not hire Fahrhall for your home. *****EDIT TO OWNER RESPONSE ***** You state that the equipment has been operating for approximately 1½ years. However, the age of the installation does not change the condition in which the work was originally left or the concerns documented in the attached photographs. We also contacted your office and left a voicemail requesting a call from management. The photos and videos attached to this review show the condition in which the work was left, including debris left behind, damage to newly installed equipment, missing and protruding screws, unsealed wall penetrations, and refrigerant line cutting debris throughout our basement ***On June 15, 2026, we sent Fahrhall a detailed email that they requested. We requested a response by June 19, 2026, as we were seeking a timely resolution to these issues. NEVER received a reply or even an acknowledgement of our concerns.*** After reading other public reviews regarding Fahrhall, we have noticed that we are not alone in experiencing difficulties obtaining responses from the company. Customers can review the photos, videos, invoices, and your response and decide for themselves whether the workmanship shown reflects the quality they would expect from a professional HVAC company.

  Chloe★★★★★

• Please read this before hiring Fahrhall. Over the past two years, we've spent thousands of dollars with Fahrhall and repeatedly experienced poor workmanship, property damage, and a complete lack of accountability. In 2024, our AC failed during a heat wave. Joe sold approximately around $2,000 in refrigerant, leak testing, and a Silver Plan membership to save 15% on the bill. Shortly afterward, during a the silver plan maintenance visit, Joe blew a hose on our water heater and sprayed water throughout our basement, leaving us to clean up the mess. Months later, both our HRV and water heater failed after being serviced and confirmed to be in good working order. When the water heater was replaced, the installation was sloppy. The new unit was damaged during installation, debris was left behind, and we later discovered the old water lines that were never replaced and water lines running on top of electrical outlet Despite these issues, we continued using Fahrhall because they had installed the HVAC system for the previous homeowners. On June 8, 2026, we called because our thermostat stopped displaying the outdoor temperature. During the service call, Paul was "finnicking around" with the AC system and turned what he described as a microscopic refrigerant leak into a major one that began venting refrigerant into our home while our young children were present. We were then told the evaporator coil needed immediate replacement at a cost of roughly $3,500. As well as a 1,500 new thermostat needed to be replaced. The next day the coil was replaced, but another major mess was left behind and the exterior penetration was not properly sealed, resulting in water running down our basement wall. When my wife asked for help setting up the new thermostat, she was told to download the app and figure it out herself. When she asked whether the heat pump was properly integrated into the system, Paul said he didn't know and neither did Joe. And to call another service appointment to have to done. After all of this, I left a voicemail with Lisa outlining our concerns. Nobody ever called back. Mistakes happen. What matters is how a company responds to them. In our experience, Fahrhall consistently failed to stand behind their work or address legitimate concerns. I cannot recommend them. *** EDIT**** Fahrhall contacted us on Friday June 12 @10:02AM we were asked to prepare and submit an email outlining our concerns and supporting documentation. At that time, no compensation was offered, nor was a return visit scheduled. We are currently preparing that documentation. You also state that the matters were reviewed and investigated. However, the photographs and videos attached to our reviews document the conditions we observed, including damage to newly installed equipment, debris left behind after installation and repair work, missing and protruding screws, and an exterior wall penetration that was not properly sealed causing water to leak down basement walls. Our review reflects our personal experience. We believe we have given Fahrhall multiple opportunities over the years to earn our trust, but unfortunately that trust has been lost. Readers can review the photographs, videos, invoices, and the company’s responses and decide for themselves whether this reflects the level of workmanship and customer service they expect.

  Jon★★★★★

• I recently had a new furnace installed, and I couldn't be happier with the experience. Jay and Eric were professional, knowledgeable, and courteous from start to finish. They arrived on time, and took great care to ensure everything was completed properly. Their workmanship was excellent, and they left the work area clean and tidy when the job was done. Taking the time to inspect and clean my AC unit during the install! I highly recommend Jay and Eric for anyone needing furnace installation . Outstanding job and excellent customer service from start to finish!

  Lindsay★★★★★

• Joe was just here and in very good time the house was much cooler. Thanks, Joe

  karen C.★★★★★

• Unresponsive to previous long-term clients.

  Cynthia R.★★★★★

• Paul was very informative and knowledgeable about my A/C unit. I would definitely trust him again if I needed repairs. Thank you Paul!

  Darlene D.★★★★★

• Our furnace stopped heating during the snow storm. Other companies say that they’re 24/7 but I could not get ahold of anyone until I called Fahrhall. Paul came out on one of the coldest days of the year and fixed our heat. Eternally grateful. Would recommend time and again. Thank you!!

  Paula M.★★★★★

• Called and got service within the hour! Thanks Joe and the installers for all your hard work getting our home cool in the middle of a heat wave! We recently had an AC installed by Fahrhall, and I couldn't be happier with the service. It was important to me to support a local company that genuinely invests in our community—and Fahrhall truly delivered. Before the installation, we had several repair visits over the years, and every technician was consistently efficient, honest, and incredibly personable. They always took the time to explain what they were doing in a way that felt informative rather than rushed or scripted, which I really appreciated. When it came time for the installation, the team was fantastic—efficient, knowledgeable, and professional. We noticed an immediate improvement in the quality of airflow in our home, which confirmed we made the right decision. I would highly recommend Fahrhall to anyone, especially those who value honest, local service from a team that won’t give you the runaround.

  Marcy B.★★★★★

• I can't be happier with the service given starting with Tony Coppola came to the house explained the units and prices thoroughly, Matt and his crew and Marcy in the office,.I was told they would be installing the furnace & air conditioner on the Tuesday if not sooner. Friday they called and said they would be out on the Monday Matt & crew came on the Monday morning and units installed by 4:30 that afternoon, Amazing work ethics with everyone I dealt with. Greatly appreciate . Thank you

  Mary B.★★★★★

• Had a new furnace and air conditioner installed on June 1. Amazing customer service from start to finish from getting a quote and arranging an install date with Jen D to Eric and Jay installing the system so efficiently. Eric and Jay were so diligent with the install and very helpful with explaining how to use the new thermostat. Great job Fahrhall!!! Great teamwork!!! 🙂

  Ruth G.★★★★★

• We had never dealt with Fahrhall prior to this problem. Their response was prompt & pleasant. Paul was here early in the day, diagnosed the problem & fixed it. This was a very pleasant experience. Thanks to Paul & thanks to Henri.

  John E.★★★★★

• We had a great experience with Paul, one of the after hours technicians! I called late in the day after my elderly parents' air conditioner went down. Paul called me back quickly and immediately understood the urgency of the situation. His communication and professionalism were outstanding and he had the system back up and running in no time. My family has been clients of Fahrhall for decades and this was by far the best service we've received - especially with such short notice. Highly commend Paul for his great work and kindness.

  Michelle R.★★★★★

• Great experience! Aaron was knowledgeable, professional & friendly.

  Leslie M.★★★★★

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About Windsor

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.