Fire & Ice HVAC, LLC

In Fire & Ice HVAC, LLC's own words

We specialize in service, repair and replacement of residential heating and air conditioning systems. We also install ductless air conditioning systems.

Trade

HVAC contractor

Business address

14 Greymere Rd #3009, Boston, MA 02135

Telephone

(781) 727-1044

Website

fireandicehvac-boston.com

Hours

• Monday7:00 am - 4:00 pm
• Tuesday7:00 am - 4:00 pm
• Wednesday7:00 am - 4:00 pm
• Thursday7:00 am - 4:00 pm
• Friday7:00 am - 4:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

MA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (53)

• I can’t say enough good things about this Fire & Ice HVAC, LLC. They are incredibly honest, knowledgeable, professional, and genuinely great people to work with. Every time I’ve had an issue, they’ve been able to figure it out and find a solution quickly and efficiently. What really stands out is how helpful and responsive they are. Whenever I reach out, they always do their best to help and make sure the issue gets resolved. You can tell they truly care about their customers and take pride in what they do. I highly recommend them to anyone looking for a reliable, trustworthy, and knowledgeable vendor. It’s hard to find people this dependable these days!

  Sam S.★★★★★

• Cannot recommend these guys enough. Our AC went out around 7:30 PM and I emailed them that night. Arthur got back to me at 6:15 AM the next morning, called to confirm the appointment by 6:30 AM, and had our AC fixed by 4 PM the same day. Arthur was incredibly knowledgeable, explained everything clearly, and got the work done quickly. Really appreciate the responsiveness and professionalism. We’ll absolutely be using them again in the future.

  Dan S.★★★★★

• Artie was great!! Will be my go to for future HVAC needs.

  Oskar C.★★★★★

• You don't usually get an HVAC team that is really good at what they do, AND has great customer service, AND is trustworthy, AND is reasonably priced. We've had Arthur and Jon come out several times over the years, and every single time it's been a great experience. And every single time they've managed to solve our problem.

  David S.★★★★★

• 2025 review: same amazing service as in the past (I've had them tune up my boiler in years past) & this year my boiler/radiator system needed more work, due to subpar work by a contracted plumber during a renovation over the summer. This was a bigger job and Jon informed me it would require a team of 2, explained what was needed (including replacement parts) & reviewed pricing before any work was done. Arthur was nearby, got to my home quickly and together they got the job done easily & efficiently. I very much appreciate how reliable, thorough & quickly they work; it gives me the peace of mind of a job well done. Now I have heat again! 2022 review: Arthur of Fire & Ice did an excellent job servicing my boiler, which hadn't been cleaned in years. Service was professional, prompt and very thorough. I highly recommend!

  Catherine S.★★★★★

• Arty is always very quick to respond and come to the house if there’s a problem. Usually same day. I feel like they diagnosis things quickly and repair them with parts they often have in the truck. I trust his advice and judgement!

  Mary R.★★★★★

• Good people- prompt, professional, and easy to work with.

  christopher N.★★★★★

• Very satisfied. Enjoyed my time with them to boot.

  Robbie S.★★★★★

• I highly recommend Fire & Ice HVAC. Jon and Arthur are always pleasant to do business with. They are honest, prompt, explain what they are doing and leave the job site clean. I'm very pleased with the work that they have done for me.

  Holly T.★★★★★

• Fire and ice HVAC were amazing. They saved me thousands of dollars. Other HVAC companies advise me to replace my AC. They were able to fix the problem. Will call for all my future needs.

  Ruth E.★★★★★

• I had a great customer service experience with Arthur. Although we did not end up using Fire & Ice's service because we are commercial instead of residential, Arthur was kind enough to give me pointers. He wasn't at all annoyed by my call even though he knew they wouldn't be able to provide service to us. When I called initially, I felt like a fish out of water, but after talking to Arthur, I have an idea of what I should be looking for in a commercial HVAC company. Thanks Arthur!

  The M.★★★★★

• We are so grateful for Fire & Ice! Our HVAC system broke the night before the hottest days of the year. Called Arthur right before noon and he came same day at 4pm and fixed the problem on the spot despite us being brand new customers. Amazing service. They are very professional and dedicated to their business and customers.

  Katherine M.★★★★★

• Arthur was great. He handled my emergency situation quickly and efficiently. No Nonsense. Had the items we needed stocked on his truck I could not be more grateful. I recommend him Without reservation to anyone in need of Hvac repairs or maintenance.

  Darel M.★★★★★

• We had a small issue with our thermostat's wiring. I called around to several places, and they all said it would take days/weeks to come out. After seeing Fire & Ice recommended on a local subreddit, I reached out to Arthur. Over the phone, Arthur was upfront about my options and even tried to talk me through how to fix it myself so that I wouldn't have to pay their service fee. It turned out to be a bigger issue than we realized (wiring plus a blown fuse), so Arthur arranged for his partner Jon to come out and fix everything for us. Jon was onsite less than 2 hours later. He was very professional -- even asked if he should take his shoes off before entering our unit! He fixed the issue and followed up with an email the next day to ensure everything was still working.

  Karen R.★★★★★

• Jon was excellent. I had a bad experience with the prior hvac company (who did not fix my problem). I am nurse in my 30’s who has minimal experience in this field. He really advocated for me as a new home owner. Jon was on time, responsive to my emails/calls, professional, and very knowledgeable. Not only did he fix my initial issue but he gave me great advice/recommendations for other home projects. Jon certainly seemed trustworthy and I’ve already passed along his name to my neighbors. I would definitely recommend!

  Caroline C.★★★★★

• Hired for maintenance on our two ductless units, one with no issues and another that had been leaking. After googling the issue, it sounded like it would be difficult to get this service without going through the people who installed it (we recently moved in and don’t have this info). Very happy with the service we received. They were very friendly and helpful and didn’t push any type of long term maintenance contract. Price was very reasonable. Thank you!

  Casey C.★★★★★

• My heating system failed just before the recent cold spell over the holiday weekend, this is the second time I've had them come out for an emergency and third time in last 13 years to solve an issue with the furnace. Arthur/Artie is great, was able to diagnose the problem with the fan/blower pretty quickly and get replacement parts within a day and was able to repair it. In the past he solved and fixed two other issues as well. Always very responsive, even on a holiday weekend, figured out the quickest and most economical way to get parts and do the repair. My system was back up and running with new parts in less than 90 minutes. Highly recommend.

  Ed G.★★★★★

• Our heating system had a few issues needing repair, and I am glad I found this company. The whole experience working with them from initial inquiry to scheduling and repair was seamless. Arthur is super responsive, courteous and efficient, and I also appreciate that he's upfront with pricing and thoroughly explained everything before commencing the work. Our heater is up and running much better than before! We will definitely use their service again if needed, and would recommend.

  Han T.★★★★★

• Artie came through for me with outstanding same-day service after my HVAC stopped working. He was able to line up the necessary parts and provided me with an option for him to pick them up directly, which allowed me to get the heat back on before the Thanksgiving holiday. I highly recommend this small business: The entire experience could not have been better, and the many positive reviews are well earned!

  Christopher A.★★★★★

• John was very methodical and thoughtful on how he diagnosed the issue with our hvac. Also, very responsive over text.

  Sidharth T.★★★★★

• We've used Fire & Ice for several years for our AC. It is a quirky system but they know it inside and out. Jon & Artie are extremely responsive and great problem solvers. They work very efficiently and we've always been happy with their work.

  Elaine O.★★★★★

• Artie and Jon are responsive, professional, and down to earth. We have an old central AC unit that is nearing the end of its expected life, so we've had them come out a few times in the last few years. Not only are they reponsive and prompt and reasonable, they always are able to explain things in common sense terms. I wouldn't go anywhere else!

  Jon C.★★★★★

• Great service from knowledgeable and friendly professionals. Jon and Artie have been performing the annual service on my HVAC for years, and their superior service was especially appreciated when my furnace broke in the middle of a cold snap at the start of the pandemic. They responded promptly and had it running quickly.

  Katherine K.★★★★★

• They did an excellent job! Great communication, timeless and everything was fixed.

  Giulia F.★★★★★

• What an amazing service! Jon, thank you for responding to our plea to come and check out our non-working air conditioner in the midst of a heat wave! Wow! Jon from Fire & Ice came that same day. While giving us a window of a few hours, he showed up within the first 30 min of that window and gave us a call beforehand that he will be arriving shortly. He then did his work quickly, efficiently, with no more words than needed but with all the explanations that were greatly appreciated, bringing our home to a breathable temperature right away. THANK YOU!

  Yevgeniya Z.★★★★★

• Have use Fire and Ice multiple times over the past two years. They are reliable, fast and very professional. I highly recommend them.

  Carl C.★★★★★

• Could be called Fire and Nice. Great guys. Really fast, responsive and quality work. They created a plan for ductless a/c for our old home and it was perfect. Can’t recommend strongly enough.

  Kevin M.★★★★★

• words cannot express how grateful I am to HVAC Fire & Ice. My central air conditioning broke. Completely! nothing was working. it was totally dead. My condo is one of 10 and the air-conditioning unit was located on the roof. I called (and paid for) numerous places for quotes. they all encouraged me to replace the unit which was nearing 15 years. There was no way I could afford the $17k-$20k elaborate estimates, which included a large crane and roof repair to disassemble the old unit. Fire & Ice warned me, they may not be able to fix it, but said they would try for the total cost of $2,800. The parts were on back order by the supplier, so I expected a three month delay. To all of our surprise, the parts arrived early, and the entire unit was fixed Quickly and affordably. I will definitely be calling them every year for annual maintenance! i’m so grateful they came up with an alternative solution to a new unit. I was dreading living in a third floor walk up/attic with another summer heat wave like last year. most impressive is how responsive they were, as well as how quickly and throughly they did the work. very friendly. Family owned. Highly highly highly recommend.

  Pamela F.★★★★★

• Fire & Ice are nice, genuine guys who do whatever it takes to solve problems and make things work. Every time they have helped us, it has been a short-notice urgent situation, and they have made the time to get it right.

  D P.★★★★★

• They are great - I've used Fire & Ice for years - they present options fairly and clearly and always do a great job. They've helped me save money over the years.

  Carolyn Z.★★★★★

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