Heat & Kool, Inc.
HVAC contractor in Spencerport, NY.
In the words of Heat & Kool, Inc.
Heat & Kool, Inc. is a family-owned, fully licensed HVAC contractor serving Rochester, NY, and surrounding areas since 2005. We provide residential and commercial customers with installation, repair, design, and maintenance services for heating, cooling, ventilation, boilers, heat pumps, air cleaners, water heaters, generators, and more. Our team combines the expertise and resources of a large operation with the personalized service and care of a small business. We're available 24/7 for emergency needs, and offer energy-efficient upgrades, service plans, and honest, budget-friendly solutions you can trust.
- Trade
- HVAC contractor
- Business address
- 6 Turner Dr, Spencerport, NY 14559
- Telephone
- (585) 967-2112
- Website
- heatkool.com
- Hours
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- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- NY register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Joey Marrocco Joey called to let me know when he would arrive. He was very pleasant and professional. He discovered the problem and walked me through what he was doing to fix it. He also showed me how to change the filter. He answered any and all questions I had. He was also able to give me advice on getting my stove hooked up to propane and I will be calling Heat and Kool and requesting for him to come and take care of my stove. I am very satisfied with all of the help he gave me!
Traci R.
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Joey Marrocco got here super fast to replace the exhaust motor on our furnace. Great service and very responsive. Highly recommend.
Don G.
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The technician was very friendly and explained the situation so it was easy to understand. We are very happy with the service and look forward to working with you moving forward.
Richard W.
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Quick Great Service.. a Great Price too!!
Mary G.
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We had our furnace inspected and serviced in preparation for the winter. The service technician was knowledgeable and friendly. He also checked out the filter and explained what I should look for when buying new filters.
Robert O.
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Great company to work with, very fair price and excellent workmanship.
GARY G.
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Joey did a wonderful job. Our boiler broke out of the blew and he went out of his way to make sure we had hot water as quickly as possible. Highly recommend.
Tutrle F.
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We just switched to Heat and Kool After our previous vendor began to require a card on file and automatic renewal for a service plan. I’m very happy with our decision. Joey was prompt, communicated well and was respectful of our home. He was careful to explain all his findings. I’m happy to support a local company that provides such good service. We will be continuing with them.
Mark S.
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Great service. They set expectations and met them all.
Lori D.
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Joe arrived promptly on time with a smile. Worked efficiently in the dusty basement. He vacuumed the furnace but politely said no to vacuuming the rest of the house. Great job, Joe. I will gladly recommend Heat and Kool To friends, family, and neighbors.
Kathy M.
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As I was finishing packing to leave for a weekend trip at noon the next day, my water heater died. I’m glad I caught it before I left for the weekend and was able to turn off the water. I called at 4:45pm, the service person was here with the heater by 8:45am and done by 10:25am the next morning. Heat and cool inc. a woman owned business, exceeded expectations. A plus for professionalism, attentiveness and respect from all I spoke with.
Robin J.
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Joey Marrocco did an absolutely phenomenal job today. He was so incredibly helpful and did such a thorough job. I highly recommend using Joey for any and all HVAC concerns. I will not be calling anyone else besides him! He was efficient, polite, respectful and extremely knowledgeable of everything. 1000/10 recommend!!! I can’t say enough positive things about him!
Sarah C.
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Joey was professional and very courteous.. I will definitely use them again they installed my new hot water tank and it did not take long at all
ron J.
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I live in an apartment complex in Webster and my AC broke down the other day. Our maintenance team looked at it and called Heat and Kool. Today on 8-24-26 Daniel from Heat and Kool came to repair the system and he found the problem and fixed it in about 15 minutes. Daniel was amazing! An outstanding technician and a very pleasant and friendly person to talk to. I appreciate his gifted skills to repair my AC quickly and leave me in such a good mood. Too bad I can't give Daniel and Heat and Kool 10 stars! -Linda K.
L K.
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Once again Heat & Kool came to our rescue and helped us with the air conditioner repair. Technician was professional and courteous. Definitely a 10 out of 10!
Kathleen P.
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We were impressed with our experience with Heat & Cool. While I looked for quotes, H & C rose to the top. From the first phone call through installation, we had a great experience. The installers worked tirelessly, long hours on a hot day. We are very grateful to H&C, Chris, Chad, and crew! THANK YOU!
Renee G.
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I would highly recommend Heat & Kool for any furnace/air conditioning repairs and service. My initial call was answered by a live person who was very helpful and efficient in scheduling a service tech appointment. The office confirmed the appt the day before and the tech contacted me the morning of the appointment to give me a status update on his arrival time. When Dave arrived, he was extremely courteous and knowledgeable. He was able to quickly fix the furnace problem I had called about and also identified and fixed another issue before it became a major problem. He was also very patient in explaining everything to me. I was highly satisfied and will definitely be using this company again for any future heating or cooling services.
Pat E.
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So far, Heat & Kool has been great. I say "so far" because we're not done diagnosing the problem with our A/C unit. First of all, the salesman who initially came to our house did not push a new unit on us. And he was the only rep we talked to who had testing equipment in his truck, so, unlike the reps from the other companies we talked to, he was able to determine at that first visit that the refrigerant had all leaked out. Based on that information, we scheduled a tech to come out. The tech was personable, respectful, and knowledgeable, and he explained clearly what he was doing. He pressurized the system with nitrogen (much cheaper than the refrigerant), and the pressure held. We're giving it a month to see if the pressure holds, then if it does, he will put in the refrigerant and we should be good to go. We truly appreciate Heat & Kool's willingness to work with us for a solution that fits our budget and makes logical sense, rather than just replacing the unit without diagnosing. Their estimate of the cost for the diagnosis and recharging the A/C is also significantly lower than anyone else's. So, as I said, so far they've been great. I would strongly recommend them.
Nancy L.
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awesome service - ahead of schedule and honest billing!
Jim S.
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I’ve relied on this company several times for my business and have always been impressed (shoutout to Daniel for servicing our mini splits earlier this week). When my AC at home started leaking, I decided to call them again. Joey arrived within a few hours, was friendly, professional, and even great with my dogs 🐾. He not only provided an affordable fix, but also took the time to explain how I could prevent future leaks - something I’ve come to expect from this company’s commitment to education and helpful suggestions. Joey even helped me connect my system to the app before he left. I highly recommend this company!
Lisa S.
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Had an inspection done. Friendly and taught me some things. Would recommend
Stephen T.
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Chris and Christina run an EXCELLENT and ETHICAL company. They 100% stand behind their work and implement the two words "customer satisfaction". They the BEST HVAC company. Chad was a pleasure to work with during the install plus personally brought out a mobile AC unit to get us through the hot days. Andrew, Ben and Zach were extremely professional, hard working and trustworthy during the installation process. they worked for 12 works straight on the hottest day of the summer to ensure my family had AC that night. Very impressive. I would definitely recommend their company to anybody looking for quality work. Phil Dodge
Philip D.
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Joey came and was such a joy.he informed me that my system was ok and even drew me a diagram of the working of my furnace and AC workings. Which meant so much.id definitely give him 20 *****!so glad I called your company which was by a fluke , was a mistake but maybe was meant to be. Thank you!!ps..Joey was also professional and friendly .enjoyed visiting with him alot!
Christine S.
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Joey the technician was fantastic. Personable, professional, knowledgeable.
William M.
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Had a couple minor issues after install but Joey was an amazing Technician and she's running great now! Definitely Recommend Heat & Kool to anyone in need. Chad in Sales was excellent as well.
James D.
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I highly recommend Joey Marrocco! He quickly diagnosed the problem with our air conditioner and found that it had a refrigerant leak. He explained everything clearly, repaired the leak, and got our AC running perfectly again. Joey was professional, knowledgeable, honest, and efficient from start to finish. It’s hard to find someone who is both skilled and trustworthy, and he definitely exceeded our expectations. If you need HVAC work done, don’t hesitate to call Heat and Kool!
Tim R.
About Heat & Kool, Inc.
Boiler, heating and cooling work from Heat & Kool
Heat & Kool, Inc. includes boiler work among its heating, cooling and ventilation offerings. The company says it has been family owned since 2005 and handles residential and commercial jobs in Rochester and nearby communities.
Its work includes system replacement, repair and upkeep for heating and air-conditioning equipment. The company also names heat pumps, air cleaners, water heaters and generators, along with seasonal tune-ups and indoor-air-quality upgrades. It installs Carrier equipment and says it services major brands.
The business has a 5.0 rating based on 95 reviews and is open 24 hours every day. Reviewers most often mention prompt arrivals, clear explanations of findings, furnace and boiler repairs, filter guidance, and respectful work in the home.
In Spencerport, electricity is the named heating fuel for 61% of housing units in 2024, per the American Community Survey. NOAA normals for 1991-2020 put the town's average temperature at 48.9°F, with a 57.9°F average high and a 40.0°F average low.
The company describes itself as fully licensed.
Maintenance and replacement options in Spencerport
Heat & Kool says its maintenance work ranges from routine visits to repairs and complete equipment replacement. It also advertises financing offers for approved applicants. Chris Sillick founded the company in 2005 after working in HVAC/R since 1988.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Spencerport
About Spencerport
| Population | 3,592 (2025) |
|---|---|
| County | Monroe County |
| Average yearly snowfall | 94 inches |
| Heating degree days | 6,426 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.