Prestige Heating and Air

HVAC contractor in Fort Wayne, IN.

In Prestige Heating and Air's own words

Locally owned Fort Wayne Heating & Air Conditioning contractor, specializing in residential and commercial sales service and installation.

Trade

HVAC contractor

Business address

5740 Industrial Rd, Fort Wayne, IN 46825

Telephone

(260) 348-0290

Website

prestigeheatandcooling.com

Hours

Monday7:30 am - 5:00 pm
Tuesday7:30 am - 5:00 pm
Wednesday7:30 am - 5:00 pm
Thursday7:30 am - 5:00 pm
Friday7:30 am - 5:00 pm
SaturdayClosed
SundayClosed

From the business's Google listing, checked Oct 2026

Register

IN register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 (85)

Great service - So glad I found them !

Alice T.
Joe did a great job.

Tony C.
Alex came out and gave me an excellent price on installing a new unit and couldn’t recommend them more. 5 stars

Michael Q.
Joe was great! Easy to get a hold of. Very quick to respond and arrive. Much better customer service than the bigger companies and a fair price. Will be calling again!

Brock T.
Joe Farley and Prestige were phenomenal! Highly recommended!!!

Marvin P.
Fast quality service at an affordable rate. Would highly recommend this company

Josh F.
I had a great experience with Prestige. Same day call and service. Honest, reliable, and very fair pricing! Would recommend to anyone looking for AC/Heating needs. Their guys go above and beyond to meet your needs!

Cooper H.
I called Prestige Heating and Air, ot was late in the day. They said that they could come out straight away. I told them it's late and I would like to make an appointment. They then looked at their schedule and said that someone could come out the next day in the morning between 8:30 and 9:00am. The technician that came was Joe. He attentive listened to what I had to say, diagnosed the issue. He fixed the issues and put me at ease. I will and already have recommended Prestige Heating and Air to others. I gave 5 stars. If I could give more I would!! Thank you Prestige and Joe!!

Chris B.
We found ourselves in furnace hell for a fourth consecutive fall/winter heat season. Cold temps would arrive, we'd switch the AC over to heat and sure enough, furnace problems. On a 9 year old (only 4 years old when we purchased the home) unit with all the bells and whistles no less. It was beyond frustrating. We made the mistake of continuing to contact the same company who did the install each fall when the furnace would fail to meet heat demands. Reliably, they'd come out, along with their sales team (who would come in a separate truck... that should have been a clue), and fumble their way through a service visit while also planting seeds for the next money grab with a subscription offering. Could be the pressure switch. Could be the thermostat. Could be the circuit board. We'd fork over money, the problem would be temporarily fixed, and then we'd be on countdown until either the same problem reared its head again or a new one. So when we switched the furnace on this fall and once again had issues, enough was enough. We hopped on Facebook and Nextdoor and began seeking recommendations. Several appeared for Prestige and we decided to give them a call. Best decision we could have made. Joe came out the very next morning (we called the day before just prior to 5pm) and after examining the unit provided us with definitive solutions, both temporary & permanent. Joe was friendly and excellent with his communication in a NON-SALES kind of way which we truly appreciated. When my furnace is experiencing issues the last thing I want is to feel like I've invited a used car salesman into my home and Prestige is NOT that. They're a local company with an honest, upfront approach and I'm thankful to have contacted them. After weighing our options, and the impending cold weather temps due to arrive by the weekend, we decided to rip out the existing unit and have a new furnace installed. Joe was able to squeeze us in on short notice and most important, had us up and running with the new unit right before the cold temps arrived for the weekend. We appreciated Joe's dedication to his craft, his customer service was top-notch, and we have found our heating and air company for years to come. One other consideration we appreciated was that Joe offered to bring back several space heaters for us to use in the home until install day. We were impressed. Solutions for our problem tailored to our needs at the moment we needed it. I don't typically write reviews, but Prestige is deserving and worthy of this one. We couldn't have been happier with their service.

Greg M.
Customer service is 10/10!! Alex got back with me right away with the best quote in town. Give them a call. Fast and friendly service!

Samantha Y.
They did a great job. On heating and air. They kept my house clean. They gave me a great price.

Annette W.
The furnace was off with no flashing lights, which means call a technician. They made it out on the same day, evaluated the repairs needs, went and got parts and worked until 6:45pm to get the job completed. I really appreciate your service!

Brad M.
I hired Prestige after getting quotes from several companies. Prestige was by far the easiest to work with. Alex came out and checked everything over and gave a quote. We were very impressed with his knowledge and how much he cared about us and our home. The installers Trey and Braden were very courteous, professional, and clean. We couldn't be happier. Thank you so much to everyone at Prestige. If you're looking for knowledgeable hvac people call Prestige!

David C.
Would recommend 100%! Extremely happy with purchase and install. They went above and beyond. Competitive pricing. Professional, great work-down to the details and the American standard is an excellent unit.

Son T.
I would absolutely recommend Prestige Heating and Air. We had issues with our furnace for the past several years and decided to get a new furnace and ac. They had everything ordered very quickly, installed it, and came out to adjust it a couple times for us. They're extremely knowledgeable, we were very impressed that Joe had even talked about how he had gone on a tour to the factory for the acs they sell and that they all value continuing training/staying up to date with things. He also was happy to answer a million questions we had. Everyone we met was very pleasant to talk to as well and great at communicating. This is definitely a company that you can put your trust in and not have to worry about. You can tell they take pride in their work and feel passionate about it. It is the only HVAC company that we will be going through from now on and we will be doing their service plan. We have already recommended them to someone as well and if you're looking for a reliable and truly knowledgeable company, this is the one.

Lexie C.
I just purchased my first home and the inspection report cited mold in the attic and said I would need a plumber to address the source of the moisture before they could do any sort of mold remediation. I called a plumbing company and they came out and said it was an HVAC issue, something to do with my bathroom exhausts being vented to the attic instead of outside. Turns out, the issue was a bit different than what the plumbers suggested. Prestige Heating & Air were absolutely lovely, though. They were polite and professional and were able to help diagnose and fix the source of the moisture (and at a reasonable price, too). I would definitely recommend and use this company again. In fact, I plan to have them take over servicing my AC and furnace in the future. As a new homeowner, I’m discovering the difficulty involved in finding contractors I can trust who will 1. return my calls/practice good communication and 2. not overcharge me just because they can. As far as I can tell, this is a small company with honest workers, and I would have no problem recommending them in good conscience. 😊

Megan M.
I would highly recommend Prestige Heating and Air. Our AC went out and they were able to install a new one the next day. The price was fair and and all the workers were very attentive and professional. We felt very fortunate to have them do the job so quickly when we were facing 90 degree weather.

Diana D.
I tried several other companies to get my ac fixed and they all told me I needed to change and get a new system. Joe was able to get my AC back in my house by the next day. Great experience .

Gregory S.
Super responsive!! Joe was excellent & very knowledgeable. Great customer service, even in the heat while working on our a/c unit! Grateful to have Prestige as an option!

C H.
I have them service my furnaces and make up air unit in my shop. Always reliable and affordable. Highly recommend!

Kelli S.
Great friendly service. Understood a past technical issue with my furnace better than the people that installed it.

Doug M.
Alex and his team are always very professional and thorough. Their response time is top notch. I wouldn’t trust anyone else with my heating and AC needs!

Taylor M.
Prestige heating and cooling installed 2 new systems in my house and I couldn’t be happier with their work or the performance of the equipment. Alex and his team were nice and did a professional job. Would recommend to anyone.

Billy F.
We have been using Prestige for a few years now for our new home. We can’t be more pleased! Timely, friendly, and professional service! We highly recommend them and send them to all of our friends and family! They are always courteous and they know exactly what they are talking about. They never try to upsell services or equipment, which is always appreciated.

Jean G.
Awesome service from Prestige Heating & Air! Joe was very friendly, honest, and informative about all issues at hand. He provided advice as if it were his own home, which I greatly appreciate as a first time home owner. I highly recommend this company!!

Lauren H.
Amazing to work with!

Brittany M.
Great company and service! Very knowledgeable and professional. I would highly recommend this company.

Lilly G.
Alex and Joe were phenomenal. Great communication and professionalism as well! I would definitely recommend Prestige Heating & Air.

Hami12 0.

About Prestige Heating and Air

Prestige Heating and Air names furnace repair among its work in Fort Wayne. The company also describes residential and commercial sales, service, and installation for heating and air-conditioning equipment.

Furnace repair and heat-pump maintenance in Fort Wayne

Its website names furnace repair, furnace tune-ups, heat-pump tune-ups, preventive maintenance, indoor air-quality products, and air-conditioning system selection. The company says emergency service is available and that it works in Fort Wayne and surrounding communities.

Fort Wayne households used utility gas for heating in 71% of housing units in 2024, per the American Community Survey. NOAA normals for 1991-2020 give the city a mean temperature of 50.4°F, with an average high of 60.0°F and average low of 40.7°F.

Ratings and weekday availability

Prestige Heating and Air has a 5.0 rating from 85 reviews. Reviewers most often mention prompt responses, same-day or next-day visits, technician work, pricing, and customer service.

The company is open Monday through Friday from 7:30 am to 5:00 pm. Its stated work includes commercial services as well as residential heating and cooling work.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.