Residential Heating and A/C, Inc.

In the words of Residential Heating and A/C, Inc.

Founded in 1995 Residential Heating and Air Conditioning, Inc has been raising the standard of HVAC installation and service for almost 30 years. A second generation, family owned business, we strive for 100% Customer Satisfaction on every installation and service

Trade

HVAC contractor

Business address

65 Cristich Ln, Campbell, CA 95008

Telephone

(408) 377-4073

Website

residentialheating-ac.com

Hours

• Monday7:30 am - 5:00 pm
• Tuesday7:30 am - 5:00 pm
• Wednesday7:30 am - 5:00 pm
• Thursday7:30 am - 5:00 pm
• Friday7:30 am - 5:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

CA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 ★★★★★ (94)

• I wholeheartedly recommend Residential Heating and Air Conditioning. Our nearly 30-year-old HVAC system failed. The HVAC Comfort/Sales Consultant (Timo Parra) listened to our goals, which included reducing the furnace noise in our family room and temperature variance upstairs. Timo was very thorough in his analysis and solution recommendation, which included a high-efficiency, multi stage/speed gas Furnace, AC condenser unit, plus a second air intake upstairs (where there was none) and ductwork down to the furnace in the garage. While there were some unexpected complications (to all of us) along the way, the entire team was outstanding in the way they handled the challenges. My wife and I are very happy with the end result. In my opinion, Residential is just the right size of company. Small enough to provide great customer service, yet large enough to have a real business organization and leadership infrastructure that segments the important functions (sales/HVAC consultants, HVAC designers, service techs, job project coordinator/scheduler, accounting/billing, fabrication and possibly more). Best of all, all the people/departments work together seamlessly without pointing fingers when the unexpected happens. It’s easy to provide great customer service when things go well but way more difficult when challenges occur. I can’t say enough positive things about Residential in this area as well as exceptional response times (calling/emailing/texting) from the entire Residential team during the entire job. I’d like to recognize all the Residential employees I interacted with on a frequent and infrequent basis. All interactions were very positive and professional (and friendly). The plumbing and drywall subcontractors also contributed outstanding work quality and service. Sales/HVAC consultant: Timoteo (Timo) HVAC Design: My apologies but I can’t recall the person’s name that came out with Timo for the pre-installation planning/load calculations. Installation Team: Installation/Tech Manager: Noah Primary Installation Team: Noel, Oscar, Abel and Ben. These guys worked very well together. They had a tremendous work ethic (job done well and efficiently) and positive attitude even when working in extreme heat! The team also kept us in the loop regarding job progress and cleaned up the work areas at the end of each day. Service Techs - post installation fine tuning work/adjustments: Steven, Julian, Brandon, and Abel Project Coordinator: Sabrina Accounting/Billing: Susie My apologies if I omitted any of the Residential project team names. I am either unaware (Fabrication folks, for example) or forgot. No slight intended. In short, Residential provided high quality at a reasonable price.

  Randy E.★★★★★

• Truck #49 driving reckless almost rear ended me Started cussing at me flipping me off After he crossed 4 lanes at once speeding off

  JONATHAN C.★★★★★

• Residential Heating and Air Conditioning was recommended by a neighbor and they were right on. My service tech, Brandon, was straight forward, professional, and efficient. Squirrels had chewed through the wires and shorted the system. He identified the issue and got everything working quickly. Then he checked the rest of the system and gave me a heads up that the fan motor was at the max amp draw but it's still operating. I appreciate the heads up of what might go next without any hard sell. Residential Heating and Air Conditioning is our now go to for these repairs.

  Paul R.★★★★★

• We had an outstanding experience with Residential Heating & Air Conditioning, Inc. for our Mitsubishi ducted heat pump installation and complete replacement of our first-floor duct system with a rigid duct system to prevent rodent access. Tyler Shook, our lead consultant, was exceptional. He communicated clearly and consistently throughout the project, ensuring we were informed every step of the way. The entire team was punctual, professional, and a pleasure to work with—truly, it couldn’t have been a better experience. We chose the Mitsubishi ducted heat pump because we have solar panels and Powerwalls, allowing us to use stored energy to efficiently cool our home in the hot Los Gatos summers and heat it during chilly winters. The system has been a game-changer for comfort and energy savings. I highly recommend the Mitsubishi ducted heat pump and Residential Heating & Air Conditioning, Inc. for their top-notch service and expertise. Thank you, Tyler and team!

  Ryan F.★★★★★

• If you are looking for a dependable HVAC company who you can trust…look no further. I have used this team now for 2 different projects (both installing a mini split on our ADU, as well as a full AC maintenance on our older main unit and can not be more impressed with the work that has been done, the communication through the job, and the transparency with the cost and pictures along the way of the work being done. Most recently we had Jason Hood as our technician and he was incredible (highly recommend). Not only did he do an amazing job getting our AC up and running after it had been buried under 6 inches of oak leaves and hadn’t been serviced in years. He also walked my though the whole process and help walk me through our different options that we have and work best for our family. This company will have my business for a long time and I have already signed up for annual service plan with their team.

  Jack G.★★★★★

• Jason from Residential Heating and Air Conditioning came out on a service call a couple of weeks ago. I had HEPA filters that needed changing in our units in the garage and attic. I also asked for a furnace inspection of both furnaces. He also changed the filters in our two HEPA units--one in the attic and one in the garage. He then cleaned our dryer vent inside our laundry room. He even vacuumed behind the dryer and the floor in the laundry room to clean up any mess. Then he went outside with his ladder to clean the opening from the wall to the outside. In the past, this was not always done. Besides doing a thorough job, he took photos of all the work he did and shared them with us. There were 2 parts to the furnace in the garage that he said were not performing well and we should consider replacing. He came out today to replace them and also measure for custom made return air flow replacement filters. He took more photos of the old parts and new ones. My husband and I were so impressed that he documents what he does with photos so he can clearly show customers what he did and what needs doing. Besides being competent, Jason is so friendly and personable and explains things clearly. We are grateful for him doing the work for us, and we imagine lots of other customers feel the same way. Residential Heating & A/C is so lucky to have Jason and we are lucky he came to our house to do the work!

  Lori M.★★★★★

• I was told that the parts & labor I needed for a service would be $500 because the parts were expensive, even though it was a 15 min job. After the work was started, a quick price check and they were $20 a peice. I don't mind companies needing to be profitable & people need to be paid for their work, but be honest about your pricing, and clear about your rates. I bought an AC system from them, and I've had multiple maintainences from them. But I won't go back.

  Karin C.★★★★★

• We've been quite pleased with Residential throughout the entire process of installing a heat pump, from estimate to installation, to walking us through the rebate process. They have been timely, transparent, and responsive, and we would recommend them wholeheartedly.

  Kyle N.★★★★★

• We used Residential Heating & Air Conditioning to replace our 50 year old gas furnace with a heat pump, so we can have safer & more efficient heating, and enjoy cooling in the summer as well. This company's quote was competitive, and they were very easy to work with. Their crew (Abel, Ray, Nick, Noah, Tyler) always arrived within their promised time window, they kept our place clean, and they installed everything exactly as promised, with no surprise extra costs. Though I'm no HVAC expert, the quality of their installation seems to be very good, and we had no trouble with the city permit inspection. I also appreciate that they followed through to work out some small adjustments/kinks after the installation was complete. With this unusually cold winter, we've been very happy with our system's ability to keep our (poorly insulated, old) home warm, and we're looking forward to a more comfortable summer as well!

  Scott H.★★★★★

• Need to improve call back service. Please.

  V V.★★★★★

Read all reviews on Google

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About Campbell

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.