Sasquatch Heat Pumps

In Sasquatch Heat Pumps' own words

Sasquatch Heat Pumps is your West Shore home team for heating, cooling and electrical, with plumbing covered through our sister company, Under The Seat Plumbing. Serving Langford, Colwood, Metchosin and the wider West Shore, our family-owned, Island-grown crew installs and services heat pumps, ductless mini-splits, furnaces, air conditioners and electrical systems. Our local technicians are licensed and criminal-record checked, and every heat pump install is backed by our 100% Satisfaction Guarantee. We also plant 50 trees for every heat pump we install. Expect a clear on-site quote and same-day response, usually within the hour.

Trade

HVAC contractor

Business address

2936 Amy Rd #136, Langford, BC V9B 0B2, Canada

Telephone

(778) 715-0218

Website

sasquatchheatpumps.com

Hours

• Monday8:00 am - 4:30 pm
• Tuesday8:00 am - 4:30 pm
• Wednesday8:00 am - 4:30 pm
• Thursday8:00 am - 4:30 pm
• Friday8:00 am - 4:30 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.9 ★★★★★ (282)

• We have just moved into our townhouse and wanted the heat pump checked and a bathroom fan switch repaired. Aaron and Casha from Sasquatch were amazing! Friendly, knowledgeable and quick. We have great confidence that all is working well and will continue to do so. No hesitation in recommending this company. Thanks very much!

  BV R.★★★★★

• Thanks Manpreet for doing the annual service on my heat pump yesterday. Also, for noting an issue, resolving it, and showing me how to prevent it from happening again. Great job!

  cath G.★★★★★

• teamwork was excellent I’m very happy what they done for me.

  Melissa B.★★★★★

• Theo was amazing. He answered all my questions and helped me decide the best path forward for what I needed based on my budget. Thanks Theo!

  N K.★★★★★

• Brock does great work.

  Marie M.★★★★★

• Today, friendly Aaron expertly reviewed and quoted a few electrical jobs that I was thinking of getting done in a home that my family recently moved into. The quote review process was very good. We agreed to some individual jobs after Aaron showed us concise cost estimates for each electrical fix on his company's software. Very professional approach with no pressure to agree to more than your budget could afford. Aaron installed a dinning room light fixture the same day. We are certain, after Aaron's visit, that the Sasquatch Home Services team will be called upon to help us with heat pump maintenance and questions concerning plumbing. Thanks Aaron and Sasquatch Heat Pumps! Paul M.

  Paul M.★★★★★

• Michael Chiaradia installed our EV charger flawlessly and faster than expected. Great work!

  Avery B.★★★★★

• Sasquatch came and installed a whole new heating system in my house. Isaac, Kevin and the residential team were professional and very tidy. They were very responsive. There were some issues with scheduling and communication but once identified Sasquatch was quick to address, and treated me very respectfully and with kindness. I have used Sasquatch now as a electrician for other household needs Michael and Aaron were both extremely professional and helpful. If I could give them 5 stars as well I would! Sasquatch is highly recommended for all your heating and electrical needs.

  Sylvia A.★★★★★

• Michael was excellent. He accommodated a special request, hid the electrical wires in the garage because I already had some drywall down. All those little things mean so much. Great job

  Jackie E.★★★★★

• Michale did great work

  Kyle★★★★★

• Aaron was a positive dude knew his stuff appreciate the service

  Arlo★★★★★

• Great service from Aaron, he came the same day even on his day off since it was a bit of a urgent matter. Fixed everything really quick, checked the panel and wiring for safety and for potential future issues. Gave me a very reasonable rate on the service and any parts needed for our electrical issues. The staff on the phone was also super kind and helpful and were a pleasure to speak with. Highly recommend their service and technicians.

  Vijay M.★★★★★

• Tom and Aaron the electricians were very nice, professional, and had thier install done quickly, will recommend!

  Kelly Z.★★★★★

• Won’t ever deal with this company again. The customer service, especially with the office staff, is horrible. When relaying our issues to them, all we received was defensiveness and attitude. Not the way to treat people who bought a $22,000 heat pump system from them. My advice is shop around and find a better company to deal with.

  Mike G.★★★★★

• Fantastic job!

  Brodij G.★★★★★

• Very prompt and polite. Took time to thoroughly diagnose the issue. Great experience. Thank you for the great service.

  Stephen B.★★★★★

• Very satisfied with the service call.

  Duncan L.★★★★★

• Excellent service and an amazing job on the installation.

  Colin A.★★★★★

• Booked an annual heat pump inspection and the turnaround on the request was quick and easy. Theo, the technician, was friendly, professional and very knowledgeable. Great service from start to finish. Would definitely recommend Sasquatch Heat Pumps.

  Morna S.★★★★★

• Jeff was awesome. Just here for preventative maintenance on my heat pump, his knowledge on the subject blew me away. Real professional and easy to talk to, Jeff can come back anytime

  Jordan C.★★★★★

• Great team! Efficient, friendly, and helpful. Kept us in the loop at each stage and were done pretty much when they said they works be. Cleaned up well afterwards and helped get some appliances back into place as well. Great service and quality.

  Darrel C.★★★★★

• I don’t usually write reviews but felt the service we received from Theo Brown at Sasquatch heating was worth it! Unfortunately these day’s the level of service isn’t there anymore so when you get service like this I feel compelled to write one. Theo was professional, friendly and efficient! Kaija that answers the phones and books the appointments was helpful and friendly as well. Definitely will recommend!

  Stephanie M.★★★★★

• Technician was very thorough with the troubleshooting. Just wish we would have verified the breaker before calling in the hot tub company.

  Scott H.★★★★★

• Top notch service from Sasquatch Home Services, from first contact with Kate in the office who took my information in a friendly, but efficient manner and booked me an appointment for the following day, as my heat pump was not working at all; she got me the soonest appointment possible. Kevin, the service technician, was equally friendly and professional. I had a text message, advising me when he was on his way, and a link that allowed me to track the progress of his vehicle as he made his way to my home. Kevin got right down to business and identified the problem within minutes. He spent time explaining everything that needed doing - both what he was going to do to get it operating again, and what I needed to do as ongoing maintenance to keep it operating optimally. He gave me recommendations for future service that would maintain and optimize the operation of both components of the heat pump - the inside and outside units. I felt, from my first phone call, to Kevin taking things in hand and getting the heat pump going again, that I was in good hands. Five-star service from start to finish. Highly recommend.

  Bernice R.★★★★★

• Very friendly, knowledgeable technician. Jeff was efficient & thorough to help us with our heat pump issues. He relayed all information in a patient manner, went above & beyond to try and resolve our issue. He also let us know that he will keep moving forward on our heat pump getting resolved and told us the next step. Thank you Jeff!!

  Chantelle D.★★★★★

• Excellent service thank-you Shaun

  Laurie G.★★★★★

• The entire experience with Sasquatch is what you expect but rarely find in a company these days. Every point of contact has been clear, all staff members have been knowledgeable and very helpful Tom Lemke was here today for a pre install visit. He was very polite, explained the work to be done and what I should expect in clear language. Thank you

  Irene M.★★★★★

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About Langford

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.