Superior Heating & Air

Trade

HVAC contractor

Business address

28731 Capshaw Rd, Harvest, AL 35749

Telephone

(256) 837-2525

Website

superiorhvac.net

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

AL register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.5 ★★★★★ (67)

• Honest and fair pricing, great guys and very professional.

  Brenda L.★★★★★

• We had Superior Heating and Air come out today for a maintenance service call. Carson came within a 24 hour of request. He was very courteous and thorough, reassuring me that my 5 year old system was in good working condition and well maintained. He unclogged the plug that had caused the stain on my ceiling. He also shared his maintenance plan to keep it working properly.

  Lorrie B.★★★★★

• Chase did a great job repairing my AC

  Preston L.★★★★★

• Superior fixed a poor installation problem by another HVAC contractor that was causing our attic-based system to not properly drain the condensate. They produced custom duct work and made system repairs under Carrier warranty. They stuck with this job until all of the problems were solved. They are very quick to respond to problems and have reasonable prices. I would definitely recommend this team!

  Brian P.★★★★★

• I was at work when I got a notification from my thermostat that my AC was not cooling. I immediately called them to see when they could have someone out to repair. Within one hour of calling someone was at my house and replacing the capacitor. I’ve been using them for a few years, always nice people, great company!

  T R.★★★★★

• Will and Judson came for my spring maintenance. They were great..explained everything in a language I could understand. I have used this company since 2009. I recommend them for all HVAC issues.

  Rose W.★★★★★

• AC not working, heat side fine. Chad came out same day, found and replaced a bad contactor and replaced quickly. All working fine. Would definitely use them again.

  J B.★★★★★

• In October 2025, my HVAC system stopped working unexpectedly. As someone who had recently gone through a divorce and was working two jobs, I was extremely concerned about the financial burden of replacing the unit. My local HVAC company, Superior Heating and Cooling, owned by Joey Usery, helped me navigate the Residential TVA EnergyRight Savings Program. Through this program, I was able to pay $O down and secure fixed-rate financing through TVA EnergyRight. This made the replacement affordable and manageable during a stressful time. The program allowed me to upgrade to a more energy-efficient HVAC system. By November, I noticed a decrease in my monthly utility bill. The new unit improved the overall comfort of our home while using less electricity. Although home energy efficiency upgrades and repairs can be a costly investment, the available home energy rebates and federal energy tax credits provided additional financial relief. Overall, the experience turned what felt like a crisis into a positive outcome. I have used this company for over 20 years! Top notch service!

  Kristy L.★★★★★

• My experience? Wonderful! I called out to have a technician check my unit because it wasnt cooling. I'd just had another HVAC guy install a contactor and capacitor to fix the problem but still, no cool air. It was the hottest day of the year thus far and my mobile home was sweltering. I decided to call Superior because I'd been hearing Joey's radio advertisement almost every day and figured I'd check them out. So happy that i did because they sent my technician, who happened to be Chad, out and he showed up an hour EARLY. Great first impression. Anyway, he quickly diagnosed my unit, noticed the 2 wires were switched on the contactor that prevented the compressor from engaging, switched the wires and "bwah lah" ....the compressor engaged and the problem was fixed. A great shout out to the entire company and Chad in particular. Thanks to his knowledge of Carrier units he knew exactly how to repair what could have been a very expensive central unit replacement. He was honest, efficient, professional and on time. A dishonest technician could easily have told me i needed a new unit or at least a new compressor. Moreover, he didnt even charge me a trip charge or for switching back the two wires. Thanks Chad! I dont understand how anyone could post a negative review about this company. I've never been treated so good and HIGHLY recommend this company to anyone in the Huntsville/ Madison Al area. 5 stars!!!!

  Floyd★★★★★

• The best! I've been doing business with Superior for 10+ years. Joey, Samantha, and every technician we've ever met have been very professional, honest, and courteous. Superior techs know what they're doing, and their prices are fair. Superior has been really good to us.

  Bob S.★★★★★

• These guys were awesome from start to finish. They understood what I wanted and worked with me to make it happen. What more could I ask? They have my business and my recommendation.

  Larry H.★★★★★

• Joey is amazing! We moved into a new home on friday and that night realized our upstairs was not cooling off where our three kids were to sleep! 9:50 that night Joey came out and fixed the unit and had it cooled off immediately! You can’t beat that kind of service!

  Riley R.★★★★★

• I called Superior Heating and Air for a second opinion after a competitor claimed I needed to replace the HVAC unit due to a refrigerant leak. I was hoping to be able to schedule someone over the weekend since their availability for that day didn’t work with my schedule. Instead, the owner Joey came out immediately to take a look at the unit and found the source of the leak within a few minutes. The other company would have charged me $300 just to find the leak, but also recommended I replace the unit without fully identifying the problem. Joey called me the next day after making the repair to check in, and came back out immediately on a Saturday morning when I said it didn’t fix the problem. Although I had to wait through the hot weekend for the part to arrive, he successfully identified the problem and they were able to repair the unit without replacing it. I appreciate that he took the time to explain how the components work and was very transparent about the condition of my unit that he felt the competitor rushed to recommend replacing. He saved me thousands of dollars and I am grateful for his expertise. I am so happy Superior Heating and Air was recommended to me! I will definitely call them again for any problems in the future.

  Michaella D.★★★★★

• Provided exceptional professional same day service. Cost/pricing was very reasonable. Carson was very knowledgeable and fast identifying the problem and repairing the problem. System was up/cooling again within 1 hour of arrival. Highly recommend Superior!!!

  Danny S.★★★★★

• My ac unit seemed to have shut down. I contacted Superior Heating and Air. They had someone available in short order.Chad came within 45 minutes did a diagnostics on whole unit which was a clogged drain line and fixed it right up. I will say we have used Superior for a few years now. They have always been professional and honest company to work with. I would recommend them every time.

  Therese P.★★★★★

• Joey and his staff did an amazing job getting our Air conditioning back up and going the same day I called! They were extremely professional and the cost of repair was very reasonable. I highly recommend calling them for any of your HVAC needs.

  Angie D.★★★★★

• Whats worst than a 1 star review? A one star review to a reputable company. I am very dissapointed with the way superior handled my case. The lack of accountability by Sam and Joey is shocking. They can still redeem themselves if they publicly own up to their mistake. Dont know if they will because of their pride. My AC was having trouble last week. I called a technician from another company and got a quote. I also called Superior to get a second opinion. Everything was great until joey made a mistake in the field. He came out, diagnosed and then BEFORE he got authorization, assumed he was right and assumed i would agree to the work and then went and replaced the capacitor in the unit. Then Sam calls me up, says my AC is fixed. Joey replaced the capacitor and your bill is $324. I said, no it isnt. I never authorized the work. You guys jumped the gun. Instead of Sam apologizing she got defensive and said joey did you a favor. When all she had to do was say, youre right joe. We jumped the gun. That was our mistake... Anyways, i told her i had to look at both reports and then decide which AC tecnician i would choose. I told her its my prerogative to decide, not yours. She still got defensive, especially when i requested to talk to joey directly to understand more technical details about what he saw which led him to his conclusion. Long story short, Neither sam or Joey have called cause theyve decided to be butts. Instead, Joey came back to the property pissed and removed his stupid capacitor while his competition was doing the work they could have had if they had not been so prideful. Thats a shame superior has acted this way. I was looking forward to working with them. (Edited. I hope joey responds postively to this neg. Review. He says he likes to learn from them) Second reponse to response: Thank you for coming out and giving me a free quote. My point in the feedback was that yall jumped the gun and repaired my AC without my permission, regardless of the type of property it was. I made this public because of the lack of accountabilty attitude i received from dispatcher and now you because of your companies mistake. A simple "you are correct, we jumped the gun. Thank you for calling us out. We deserve it. Were sorry. We still hope to garnish your business in the future." Would have suffice. But yet all ive received is a monologue on how how yall are the best. Youre missing the point dude! Im trying to help yall do better. But bridge under water. I hope you really do learn from your mistake.

  Joseph P.★★★★★

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  Zac B.★★★★★

• We called them on April 30th for a quote on a new unit after two other quotes and dealing with another company that came out to “fix the problem , and didn’t” so I called superior talked with Samantha, Joey said he could be here within 10-15mins (had just got done with another job) He arrived did his inspection and was able to give me a quote. He went over all the options with me. Today we called them and said we would like to move forward, they had an opening today told me they’d be here just after 10 at the lastest. They got here at 925am. The crew were nice and respectful, communication was on point. Im so glad we called. Thanks Superior for taking care of us.

  Kat J.★★★★★

• Very pleased. Response time was unbelievably fast. Technician was on site in less than an hour. Chad was polite and professional. Repair was made in less than an hour. Service charge was more than reasonable. Thanks

  Good L.★★★★★

• Our AC went out at 6pm this week, called Superior 730am, they were here at 10:30, and our AC blowing cold air at 11 after replacing capacitor. Very pleased with response time and technician!

  Debbie W.★★★★★

• If you want to be overcharged for services then this company is for you. I had a bad compressor but the "tech" didn't know what he was doing, he said it was a grounded compressor and still charged me for a capacitor and the unit didn't work when he left. I had it rechecked and the compressor wasn't grounded but the motor was bad from pulling too many amps so they LIED to try to sell me a unit. I was told that my unit was not under warranty which later found paperwork stating it was under warranty. They tried to sell me a new compressor for over $4,000 and later tried to sell me a new system for over $19,000. Do not do business with this company they will rip you off severely. I ended up paying $800 for the compressor with someone else and it is working perfectly. I hope this helps someone

  Timothy L.★★★★★

• I noticed my A/C wasn't working on a "feels like" 105 degree day. Called Superior and they arrived in 30 min. Quick diagnosis and I was up and running again in about an hour. It's possible the truck was already close to my location, however I do appreciate the quick response. Justin was polite and knew exactly what he was doing. I told my wife before I called that an A/C repair company will probably say, "you need a new unit." That is what most people tell me has happened with them. Not the case here! Even though my unit is older, he said it was still holding refrigerant well. He replaced the failed part for a reasonable price and I am fixed up. I appreciated his honesty about the unit. I would have no idea one way or the other if the unit needed replacing or not.

  Jason★★★★★

• I have never done business with this company however I did consider them. But they advertise on wvnn and are supporting Dale Jackson which is a hateful racist person. Therefore I cannot do business with a company like this. This goes for any other company doing business with wvnn. I miss patriotic as anybody but there's a line I draw.

  Kelly D.★★★★★

• Not experienced on cleaning package units. Courteous and pleasant after I told him where the filters

  Suesuka S.★★★★★

• My heater would not come on. So I called Superior and a rep came out. He eyeballed it, and said the drip pan was frozen, and he did NOT fix anything. I had another company come out, and they said the igniter needed to be replaced. The other company replaced it, and now it works! What made the matter WORSE, was that I told, at the very last minute, that this was considered double overtime, so I was charged $200 ... for nothing. The other company now has my business!

  Larry★★★★★

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