Air Specialty Heating & Air Conditioning

In Air Specialty Heating & Air Conditioning's own words

Air Specialty Heating & Air Conditioning provides AC services, air quality services, heating services, high efficiency HVACs, HVAC testing, and more to Norfolk, VA.

Trade

HVAC contractor

Business address

121 E 25th St, Norfolk, VA 23517

Telephone

(757) 302-1359

Website

airspecialtycorp.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

VA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (1273)

• We have had a great experience working with this company! They are professional, reliable, responsive, and always easy to work with. In property management, having dependable vendors who communicate well and take care of our residents and properties is extremely important, and they consistently deliver. We truly appreciate their hard work and the quality of service they provide. We highly recommend them!

  Mackenzie C.★★★★★

• Solid and honest crew. Riley M was awesome and I'll look to request him specifically going forward

  Gabe W.★★★★★

• I have been a customer of Air Specialty for over 20 years and not interested in taking my business anywhere else. They are prompt, efficient and easy to work with. Matt responded to my needs over Labor Day weekend and that dedication is rare in today's business world.

  Benny★★★★★

• Air Specialty has been doing a fantastic job of keeping my heating/cooling unit in great shape! Chandler has been very careful to check all details and make sure it is running its best!!

  Karen K.★★★★★

• Patrick was my tech tonight. He was prompt and went straight to work, found the problem and fixed it in minutes! I was not only surprised but also beyond pleased that he could identify the problem and fix it expeditiously!! What a great experience this service call was. He showed me the problem and explained what had happened. I can’t expressed how pleased I am with the results of this service call. Hats off to Patrick!!

  Linda S.★★★★★

• We needed emergency weekend repair/maintenance, and the response time and communication by Air Specialty and the Technician Patrick was fantastic! Very thankful for the amazing customer service.

  Emilee S.★★★★★

• Air Specialty had consistently provided excellent customer service with stellar communication. I called today over a concern about water in a drain pan and possible drain pipe blockage. Within 90 minutes, Riley appeared ready to diagnose the problem. He listened carefully to my explanation of the problem and went to work. He was thorough and an excellent communicator. It was clear that he was very conscientious. I have always been very pleased with all areas of this company. Thank you!

  Anne C.★★★★★

• Chandler was outstanding. Outstanding and knowledgeable tech. He took care of all the maintenance needed for both HVAC’s. You have a great employee supporting your company. Great job and thanks for taking care of my items.

  Ronnie B.★★★★★

• Patrick was the technician. He was very knowledgeable and straight forward in explaining all aspects of our system and how to extend the system life.

  Russell S.★★★★★

• Patrick was fantastic! He was able to quickly diagnose and fix our AC that two other companies had quoted more than $1800 to replace parts! Air Specialty is our first call from now on.

  Valerie V.★★★★★

• Best service ever! Always on time!!!!! Great as usual!!! Dan the Man!!!

  Charlotte O.★★★★★

• Patrick always does an outstanding job of explaining the issue and fix for my HVAC unit. He is a professional who I can trust!

  Marjorie S.★★★★★

• As a client for over 25 years, Air Specialty is the HVAC specialist that gets a consistent recommendation. The technicians are knowledgeable, reliable, and very communicative.

  Karen H.★★★★★

• Patrick was able to get to us first thing in the morning and had us fixed up and running in less than an hour. He was fast, thorough and professional. Thank you!

  Jennifer B.★★★★★

• Riley and the whole team at Air Specialty are professional, knowledgeable. and very considerate of your time and space.

  Bonnie D.★★★★★

• Matt Matthews’s and Chandler were very professional and quick to respond excellent service. Thank you

  Gary B.★★★★★

• Our experience with Air Specialty is superb. We received quick response to our service request via text, and Patrick was punctual, polite, and professional. Thank you.

  Daniel C.★★★★★

• Great company- great program. Chandler is awesome!! This is the air conditioning/heating maintenance program I bought into where they come twice a year. It’s definitely worth it.

  Lori B.★★★★★

• Air Specialty always comes out when I call them to report a problem with my air conditioner. They resolve the problem quickly and and they are affordable.

  John W.★★★★★

• Chandler is always v helpful! He’s thorough and always very comprehensive! He’s v competent!

  Sonal R.★★★★★

• We were pleased with both the professional as well as the personal attention from start to finish. Our technician, Daniela, was highly knowledgeable and we truly welcome his recommendations.

  Bettye B.★★★★★

• Air specialty is by far the best out there. They are professional and our technician is always top notch and friendly. We never have to worry when they show up, because we know we will be taken care of. We only recommend this company to our friends and family.

  Chad J.★★★★★

• Very responsive and were able to come out the same day. Dan H was very professional and helpful in fixing the issue and answering all of my questions. Patrick M performed my scheduled maintenance and ensure that everything was in proper working order. Would definitely recommend

  Aaron W.★★★★★

• Just want to say thank you for the honest and upfront checkout of my HVAC water issue. I enjoyed the tech and he did one thing extra to help me figure out where the water stopped in the ceiling and insulation. The system was low on Freon and getting old. I told him he was auditioning for the company. A new system in on my mind but I need to look into a few financial things before dedicating to it. A replace quote will help, but need to take care of things before I can set up a financing plan. I love the no pressure sales. One of my last ones was like a auto salesman. They would rather replace than repair. Glad I seen the ad on my computer.

  Paul P.★★★★★

• Had 2 new systems installed.wonderful customer service.mike lewis(tech)came out to make sure both were running at 100%.Will use again for any other ac needs.jim

  James S.★★★★★

• Yet another great performance by Air Specialty thank you. I do appreciate their professionalism and knowledge. Fadi Update 5/2/2025 The best of the best thanks you Air specialty. F Deboss Air specialty will get the job done properly. However , if there are any issues they will take care of it. The good contractors are the ones that take responsibility and react fast to their clients need. Thank you Justin Mathews , we do appreciate your work ethics and the quality of your team... Just had another great experience with a service call, thank you Randy you are the best technician they have. 8-19-2021 Air Specialty came back they were on time service man was very courteous check my system and left with a smile thank you Air Specialty thank you Justin Mathew you guys rock Fadi

  Fadi D.★★★★★

• Extremely satisfied with every phase of our AC replacement. Matt was very professional and friendly with the inspection of our old system and offered multiple options for a new system. Damian and Kyle were very knowledgeable and again professional during the inspection phase. Would definitely recommend this group for new systems

  Kevin H.★★★★★

• I needed a quote on a new HVAC unit and called Air Specialty because of their high rating and good reviews. I had already been quoted by another company and explained that when the sales person arrived. Matt was great. He explained all the options I had. Did not pressure me into making a decision. He emailed me the quotes to allow me time to review and consider my options. I had another quote from a third company later the same day and was upfront with Matt about that. He understood that a new system is a great deal of money and a decision not to be taken lightly. He also told me that his company would price match another with written quotes. They didn’t have to because they were the best price. They also offer 10 years warranty for parts and labor included in the unit price. And they still came in lower than the other two quotes I got. I am scheduled for install later this week and will review the install side of things then. But I wanted to give Matt his props now. I try to use local businesses when I can and have found their customer service at this point to be awesome, from the scheduling of the appointment to setting up my payment of the deposit. If you need more information regarding a replacement or new unit call Air Specialty and ask for Matt. Update: installation of new unit was yesterday. Jesse and his crew arrived promptly and got to work. They explained the process and answers all my questions during the process. Once they were finished they answered more questions for me since this was a newer unit and it was a little different than what I had. They cleaned up everything and reinstalled the fence gate they took down in order to get the unit in my yard. Very professional and didn’t seem annoyed when I kept asking questions. Jesse and his crew did an amazing job.

  Kathy P.★★★★★

• Air Specialty & Air Conditioning staff are very friendly and professional. Joy kept me updated with my appointment and Chandler was very detailed in doing the maintenance of my system. Thank you Joy & Chandler.

  Fred M.★★★★★

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About Norfolk

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.