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Air Support Inc. Heating & Air Conditioning

HVAC contractor in Johnston, IA.

In Air Support Inc. Heating & Air Conditioning's own words

Whatever you're looking for, you just found it. Welcome to the only TRUE, customer advocate hvac company around. No games, no gimmicks. No clubs to join or memberships to subscribe. While others try to turn the industry into a repeat business opportunity, Air Support recognizes that customers don't want a complicated process with high pressured sales tactics. What you, and everyone else, wants from their hvac contractor is quick, efficient, HONEST solutions to your specific issue without being taken advantage of, or being sold something you don't really want or need. As the founder, president, and CEO, I can confidently promise that whatever your specific comfort issue may be, Air Support has the solution derived from 30+ years experie

Trade
HVAC contractor
Business address
5125 NW 55th Ave, Johnston, IA 50131
Telephone
(515) 777-0013
Website
asihvacpros.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
IA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 (41)

  • I had a great experience. New furnace and AC. Good communication and service. Was able to turn it around quickly. Highly recommend.

    Matt K.

  • Highly recommend Andrew at Air Support Heating & Cooling! On one of the hottest days of the year, my AC was struggling to keep up. Even though he was extremely busy, he took the time to stop by, quickly diagnose the issue, clean the unit, and get it running properly again. What stood out most was his honesty and transparency. He explained what was happening, shared maintenance tips, and gave practical recommendations without trying to sell me anything. Andrew is knowledgeable, trustworthy, and truly cares about helping his customers. The fact that he dropped everything to help on such a busy day says a lot about the kind of service he provides. Thank you, Andrew!

    Amy E.

  • I had an AC emergency on a Saturday, and he came within 1 hour. And fixed me right up within 30 minutes Strongly recommend

    Casey F.

  • Helped me in the right direction in finding a heating element/heat sensor truly thankfull for his fast response and knowledge to help me achieve what I needed for my furnace.

    Casey C.

  • Heat was up and running is a very short time - happy with his work

    Dan S.

  • We have a Trane Furnace and AC unit. The AC stopped working. Andrew responded quickly and did an excellent diagnosis of the problem. He clearly communicated our options and assisted with warranty repairs. (Unit originally installed by different company ). He has significant experience and his work is excellent.

    Gas 5.

  • Andrew is awesome, helped us out with learning and repairing the system in our new house. Absolutely recommend his services. Top Notch communication, service and overall experience

    Connor K.

  • Prompt, excellent service! Will certainly use his services again!

    Sherrie K.

  • Andrew is one of a kind! He is responsive, resourceful, and reliable! Thank you for always being transparent and talking straight. Andrew has helped me learn the components of my furnace and AC unit and how to troubleshoot them. Outstanding customer service and best in the business. That is no joke!

    Kristopher H.

  • Andrew did an awesome job. He was able to work with me in getting a great system to fit my budget limits.

    Wil G.

  • This Is the best company to call for any furnace solutions! Hands down! We live out about an hour and a half away from Johnson and they were able to sympathize and understand my situation. Thank you Thank you thank you to Andrew who is so very knowledgeable and kind! He was able to save me a ton of money and was upfront with everything! This company really wants to help and is NOT in it for the money! Thank you a million times! GO WITH THIS COMPANY, THEY ARE THE ONES FOR YOU!

    Julia G.

  • Fast reliable service. AAA+++

    Edita O.

  • Highly recommend Our 25+yr a/c unit finally gave out this spring. After getting several estimates, I decided to go with Andrew and his HVAC company Air Support. He recommended a Trane heat pump and furnace system suited to our home and needs with consideration to sound, performance, reliability, energy efficiency, and cost. I appreciate the expert installation and how streamlined the utility area looks. It’s been about six months and we’ve been happy so far. I’m looking forward to seeing how it performs this winter. Andrew is honest and dependable. He takes a lot of pride in his work and in sharing his knowledge. I’m glad to support this local independent business.

    U B.

  • Excellent service.Honest & very dependable

    Paul D.

  • 17 year retired home builder, currently commercial shopping center NEW customer of Air Support Heating and Cooling. I’ve seen many ac/Heat companies in my past. But Andrew’s knowledge, professionalism, honesty, integrity really impressed me! Attributes you don’t always see when you have a mechanical breakdown, and use those bigger companies that seems you never see the same technician twice! I will be using Andrew’s company for future heat/cooling issues! Oh as for that price thing, will I’m writing this review and giving him 5 stars!! That’s how I feel about them! Urbandale, Clive customer

    Jim M.

  • We had gotten 3-4 quotes for a new HVAC put in our house. Our furnace was short cycling Andrew was the only one who offered a heat pump option. After much consideration we decided to replace the furnace only. I believe he gave us the best options at the best prices he could allow and still remain in business. Andrew was patient, explained everything in easy to understand detail. He was quick to respond to our questions and concerns. There was absolutely no pressure to buy from him over someone else. Andrew and his assistant installed our furnace and left absolutely no mess. Andrew came back the next day to put finishing touches on the furnace himself. There are no unsightly marks or taping/sealing places. We appreciate small business owners who prioritize craftsmanship over "git 'er done" attitude. We trust he will be there if any problems occur or when our AC unit needs to be replaced.

    Julie W.

  • Andrew with Air Support is awesome!!! He is down to earth and will take the time to explain things to you before he does any work for you. Heis quick to respond and can get you in quickly for emergency needs. I have recommended Air Support and Andrew to friends and family and will be a customer for years to come.

    Haley S.

  • This is the very best HVAC company I have worked with in 30 years. First, Andrew handled an emergency call on my 27 y.o. AC this summer. Boom. Fixed. Weekend saved, and we welcomed him back for an estimate on full AC + Heat replace. Andrew is a neighbor who could help me, he is no commission salesman. Great communication during estimate work, my many challenging questions were patiently satisfied, installed on time, clean, Air Support has earned my recommendation. Our RunTru Heat Pump is so cheap to r

    Mahlon E.

  • Knowledgeable and experienced. Andrew is honest and gives you pointers on how to maintenance your air conditioner to keep it running so that you never have to call an air conditioner repair man again. My wifi thermostat quit working and the replacement would have been $600. But he gave me another more affordable option of a basic thermostat at $149 that I was happy with.

    Tessa A.

  • Andrew did a great job. Highly recommended!

    Mike F.

  • Our central air stopped working this morning and we were looking for a fast fix due to heat advisory. We called 7 different heating and cooling agencies, who all said 4-5 day wait. My 8th call was to Andrew, he said “Not to worry ma’am, I can be there in 3 hours.” Indeed he was and had us back up and running within an hour! Andrew was fast, friendly, and efficient. I will never be calling those 7 again, Air Support will be my only call from now on! Thank you so much 😊😊🙌🙌

    Ashley Z.

  • Best in class in pricing, professionalism and honesty for sure 👍! Our family will be using this business going forward! Of course we will be telling all our families and friends of the awesome experience we had today. Andrew showed up on time, diagnosed the issue and had our A/C working again in less than 20 minutes! We have never met an honest business such as this. I am very skeptical about these kinds of services but Andrew came through and proved there are honest businesses that actually are in business to help consumers. THANK YOU!

    Kong C.

  • Andrew is absolutely the best! 3 1/2 years ago after the 10 inches of rain in 2 hours, I called Andrew to help with our AC unit, which was needing to be raised up off the ground. He was prompt, informative, and did just what we (he and I) decided we needed at the time. This past summer, our AC was not cooling properly, called him, he was prompt in his arrival, we discussed again what was the best option for us, and again, he corrected our issue for the lowest possible cost and best outcome. Today, in the middle of winter, our whole home humidifier was not working properly. I called Andrew, he immediately answered the call, and we discussed what probably was the issue. He informed me what I could try and do to remedy the issue, and Voila!!, it was a simple fix that he explained how to do. He certainly could have scheduled a visit, but no, he said try this, I did, and it worked! No doubt I will continue to utilize Andrew at Air Support for any future HVAC issues, and will continue to refer him to family and friends that need the same. Andrew is committed to helping you in the best possible way, for the best value you can get. I am a firm believer you get what you pay for, and Andrew is worth every dollar I have paid him over the years, (and not paid when he is able to talk/walk you through something you can do for yourself)! Andrew is definitely worth the call if you have an issue regarding heating/cooling/humidifier, etc.!

    Jeff L.

  • Andrew provided the best contractor experience we've ever had. Great communicator, on time, on budget, clean install, great follow up to ensure everything was working as we expected. Didn't try to upsell us on unnecessary fixes. Great guy, great company!

    Sean K.

  • Wish we would have found them earlier in our process. Expert in his field, professional and Andrew is a master at fabrication and installation is conscientious to personal application and ours was a challenge. Highly recommend.

    judy H.

  • I went into google and search for heating and cooling system, when I saw the Air Support heating and air conditioning got 5 stars and it caught my attention! I read people comments. I was completely satisfied! I called Andrew first thing. I was highly impressed with his work. In the fall, I'm going to hire him to check my furnace and my air conditioner in spring. He was very helpful, honest, loyal and very knowledgeable! If anyone read this note, I promise you, you WON'T be disappointed when you hire Andrew. Thank you Andrew for all your help! It nice to find someone like Andrew who cares about his own clients and not ripping his own clients off. Thank you, Andrew for all your help and your honesty! Your new customer, Erin Weber from Indianola, IA

    indy F.

  • When you are needing complete or simple HVAC replacement or repair you should include Air Support INC as your number one on the list. Excellent price on system and fair cost for labor. Let them show you what works for your home. You will not be disappointed!

    Steve G.

  • Andrew answered my call after hours and was at my home diagnosing the AC issue (condenser and fan not running) within an hour. He replaced the capacitor and had our AC running in short order and for a reasonable price. We were billed for a diagnostic fee, one hour of labor, and the part (capacitor). While he had a fan motor available, he explained we did not need to replace it. My family was able to sleep well on a hot, humid night! I will definitely call Andrew for future HVAC needs.

    Brandon F.

  • Had an air flow issue in the condo we bought. Andrew came to diagnose the issue. Was professional, on time, and explained everything. We had other AC specialist come to a look before who would have charged triple what Air Support charged and they didn't seem to care. Andrew fixed what was there instead of replacing saving much time and money. Any future issues Andrew will be the only one I will trust.

    Tom W.

About Air Support Inc. Heating & Air Conditioning

Air Support's Central Iowa HVAC work

Air Support says it has served Central Iowa since 1997. Its stated work includes furnace repair, air conditioning, heat-pump installation, maintenance, and indoor air quality systems for residential customers.

The company describes indoor air quality work as filtration and humidity-control solutions. It also names AC replacement, seasonal maintenance, and heat-pump installations alongside furnace repairs, giving homeowners a defined range of heating and cooling work rather than a single repair specialty.

Furnace repair and air conditioning in Johnston

In Johnston, utility gas heated 67% of housing units in 2024, per the American Community Survey. NOAA normals for 1991-2020 put the city's average high at 60.0°F, average low at 40.4°F, and average temperature at 50.2°F.

Air Support's description emphasizes direct solutions for individual comfort problems and says it avoids high-pressure sales tactics. Its website also identifies maintenance as part of its service mix, alongside heating, air conditioning, heat pumps, and indoor air quality equipment.

Air Support's customer feedback and schedule

Air Support has a 5.0 rating from 41 Google reviews. Reviewers most often mention quick responses, problem diagnosis, clear explanations, furnace and AC repairs, communication, and help with warranty work or selecting replacement equipment.

Several reviewers describe urgent heating or air-conditioning problems being addressed promptly, including weekend calls. Others point to maintenance advice, practical repair options, and help understanding furnace or AC components.

The company is open 24 hours a day, seven days a week. That schedule is paired with a service list that includes both emergency repair needs and planned maintenance work.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

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