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Aire Serv of Greater Victoria

HVAC contractor in Highlands, BC.

In Aire Serv of Greater Victoria's own words

Aire Serv of Greater Victoria is a heating and air conditioning company you can rely on. Our service professionals provide installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems. Whether you need ac repair, furnace repair, or HVAC maintenance, we’ve got you covered. Our commitment to industry-leading customer service is backed by the Neighbourly Done Right Promise™ - if it's not done right, we promise to make it right. We're locally owned and operated and we take our reputation seriously in order to earn the trust of the communities we live in and serve.

Trade
HVAC contractor
Business address
Highlands, BC
Telephone
(250) 984-8017
Website
aireserv.ca
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.8 (582)

  • Very professional and courteous, from the rep coming in to assess our needs for a quote to the certified install service guys, to the ladies in the office. Have used their services a few times, from heating/cooling units to gas stove install and wouldn't hesitate to call them again for any other needs as they're knowledgeable and trustworthy.

    Atul S.

  • I was scheduled for furnace servicing very quickly. All my questions were answered and I was kept informed by email throughout including a picture of the service man and his qualifications. I received an invoice with great information about the services done.

    Shirley M.

  • This was the third consecutive year for our HVAC annual maintenance using Aire Serv of Greater Victoria. We could not be more pleased. Merik Hoenhous was exceptionally professional. He examined the comments from last years invoice and performed a thorough maintenace on each of the three major components. We found him very articulate in his explantions and listened to any additional information we provided. Merik asked for permission to make additional replacements of two capacitors. He explained how they functioned properly, what state the old ones needing replacement were at and the expected problems that they posed. All the work, both the routine maintenance and replacements were performed efficiently and in a flawlessly competent manner. Well done. On his reccommendation we are going to have the furnace blower cleaned immediately. Kind regards, Bill Kunze & Patricia Horlor

    Bill K.

  • Super nice young man. Very professional and well mannered. He may come again to our home.

    Ann N.

  • He came on time (actually slightly before that was wonderful) and explained very nicely. He was awesome!

    Makiko C.

  • Dustin did a great job servicing my furnace.

    Cheryl K.

  • I have hired Aire serv for HVAC issues several times because they are an excellent company to work with. When I say HVAC issues, that means to clean up problems which other HVAC companies couldn’t fix or created. If I had known of Air Serv from the start, I would have hired them on the spot. If possible, I would give them 10 stars out of 5. The reason I would recommend them is for the following reasons. This company runs like a well oiled machine. The office staff is good at communicating and answering questions when needed and always returns your calls They are polite and courtesy. If there is a problem that others have told you is unsolvable, Nick from Aire Serv will come over and lay out solutions and options to fix the issue. He will conduct comprehensive tests to verify that everything is correct. Then he will guide his workers like Kevin, Dennis, and Cameron to implement the solution that he came up with. These workers are very knowledgeable, clean, and polite. They take so much pride in their work that they forget to take a break and eat. While they are correcting the issues caused by others, if they find another problem that may be dangerous, they fix it; for example pipe is loose and not supported well, leak in the exhaust pipe, etc. At the end of their work day they cleanup flawlessly. I am embarrassed to say that they left the work work area in cleaner and better shape than before the job was started. Also, these workers know every single thing about the HVAC system, and what each component does. The reason I am saying this is becauseI have come across other companies previous to this company that thought the motherboard, thermostat, etc were bad, which was incorrect diagnosis. When you describe to these workers the issue, they know exactly where the issue is and fix it. Raj

    Raj S.

  • Wonderful and efficient service. Punctual and polite technician!

    Anne M.

  • Good job. Good service, but expensive

    Monsur O.

  • I unfortunately dont remember everyone’s name. However Liam, Kevin, Chris the electrician, another electrician, a duct work specialist, Nick and another Nick and Adam are an incredible team. They took amazing care of our property with drop cloths, booties for there shoes etc. In the end, although we are still waiting for a part, it is a beautiful heat pump installation. Everything was explained to us and for the most part occurred when they said it would. We are more than pleased

    Niels W.

  • I am so impressed by the service I received from Kevin! I also am really impressed by Aire Serv in general. I called several other companies about the lack of heat in my house. One never called me back and the other said no one could come out until November. Only Aire Serv answered my question AND worked incredibly hard to get someone out to see me today! The front end staff is lovely and I will definitely use Aire Serv again 😊

    Tiffany I.

  • Prompt and professional service, will use again for sure!

    Scott F.

  • It was so organized. The guys were so knowledgeable. I had know worries. They were polite and friendly and answered any questions. I was so very happy with a job well done

    Patricia B.

  • Kevin was great amazing service and on time

    Arsh R.

  • Always reliable and professional.

    Sarah G.

  • We own a professional landscaping company and we know how important it is to have a reliable, trustworthy and honest service be provided. Kevin at Airserv not only is professional but highly reliable when it comes to his trade, one of the best on the island, we give them 10 ⭐'s if we could.

    Jordan T.

  • Didn’t give up and eventually tracked down the issues in our rather complex hvac system. Now fixed ! Thanks .

    Kate M.

  • Dustin came to my home to change the filter in my heat pump. I purchased a box of filters.I was interested in learning how to do it myself. He was a patient teacher and gentle in his explanations. Prompt and pleasant. Excellent service all around.

    Linda G.

  • Excellent service, I highly recommend this company, Cedric Steele

    Cedric S.

  • very good!They identified and resolved the issue incredibly fast! I booked online yesterday and the problem was fixed today—it hardly feels like being in Victoria!

    MARVEN M.

  • Kevin was on time ,courteous and very knowledgeable. Will be calling Aire Serv for all my heating/ cooling .

    jody F.

  • Dustin was great! Did a wonderful job, very informative and detailed.

    Monica D.

  • Austin was excellent. Great communication and clean very knowledgeable

    Roy P.

  • Brett is professional , came in time, identify the problem

    Fraih H.

  • We called Aire Serv Heating & Conditioning to request a yearly maintenance on our electric furnace. Every office staff member that we talked to from our first conversation to book the appointment to the final call when we received our invoice was friendly, courteous, helpful and very professional. The serviceman had those same qualities and was right on time for our appointment. How on earth has Aire Serv been able to assemble such a terrific team? We also really appreciated the automated services (by email) that confirmed our appointment and reminded us about our service call. This company is very efficient! We have booked our appointment for next year and would highly recommend them to others. Thanks, Aire Serv!

    Val M.

  • Dustin was great - very professional and thorough . Work was scheduled in a timely manner after a call with no waiting. Communication was excellent.

    Kevin C.

About Aire Serv of Greater Victoria

Heat pumps, furnace repair and air conditioning

Aire Serv of Greater Victoria works on heat pumps, furnaces, air conditioning systems and mini-splits. The company says it handles HVAC installation, maintenance and repairs for residential and commercial work, including emergency repair calls.

Its website also names dryer vent cleaning and maintenance. For indoor air quality work, it offers air-purification packages intended to reduce allergens and odours.

What customers report about Aire Serv

The business has a 4.8 rating from 582 reviews. Reviewers frequently mention punctual technicians, clear explanations, office communication and furnace or HVAC maintenance; one review also describes the service as expensive.

Several reviews describe repeat maintenance visits, heat-pump installation, furnace servicing and work to correct HVAC problems. Customers also mention being kept informed during scheduling and service.

Around-the-clock availability in Highlands

Aire Serv of Greater Victoria is open 24 hours a day, seven days a week. Its website advertises 24/7 customer service and financing options for HVAC work.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in British Columbia

About Highlands

Population2,482 (2021)
Average yearly snowfall13.2 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.