Alexandria Heating & Air Conditioning
HVAC contractor in New York, NY.
In Alexandria Heating & Air Conditioning's own words
Alexandria Heating & Air Conditioning is also a proud PTAC Factory Authorized Dealer, which means we provide only the most innovative and trusted HVAC products for your home. Whether you are looking for a newer model of central heating and air, a ductless mini-split system, or replacement parts, our New York AC repair technicians ensure quality with the best warranties.
- Trade
- HVAC contractor
- Business address
- 298 5th Ave #5, New York, NY 10001
- Telephone
- (516) 834-1772
- Website
- heatingservicenewyork.com
- Hours
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- Monday7:00 am - 9:00 pm
- Tuesday7:00 am - 9:00 pm
- Wednesday7:00 am - 9:00 pm
- Thursday7:00 am - 9:00 pm
- Friday7:00 am - 9:00 pm
- Saturday7:00 am - 9:00 pm
- Sunday7:00 am - 9:00 pm
From the business's Google listing, checked Oct 2026
- Register
- NY register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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This company is great they are very prompt and efficient, the employees are so nice and willing to answer all your questions.
Heather T.
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Whatever you do…..DO NOT USE this company! 6 times of repairs, new condenser put in, Freon put into new condenser, now fan isn’t working and it’s frozen. A brand new unit. They do not check all units to see if they work properly before leaving. All within a few weeks span! Stay far away from this company!!! They will rip you off.
Lauren H.
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Quick response. Short wait time. Arrived at the time stated. Would definitely recommend the company and will use again in the future.
David D.
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AC went out the the previous eve, Mr Tris showed up himself and had the AC back on and cooling in 15 minutes. Will use them again and again. Highly recommend.
Jason K.
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The owner arrived and had our ac on within 15 minutes. Fast and friendly. Exactly what we needed on a 101 degree day.Thank you, you and your staff rock!!!
Demetress K.
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Everyone is so sweet , helpful, knowledgeable, and honest. If you call with an issue they will tell you if it's something they need to come fix or if it's. Something you can do buy yourself to save you some money. Give them a call you won't regret it!
Sara M.
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We had A/C maintenance completed on our indoor and outdoor units by a well-known and established HVAC company in the Cenla area Friday afternoon. By Friday evening, the outdoor unit appeared to be non-functioning. We called the company to send another technician out to diagnose the issue with the outdoor unit to be told that the A/C unit was beyond repair. Dismayed, we began seeking quotes with hopes to find a cheaper alternative for replacing the entire system. Luckily, my wife reminded me of our contract with American Home Shield Warranty and we submitted a claim. We received a call from Tri's on Monday that a technician would be out Tuesday after noon to evaluate the system. Hunter and his assistant arrived at 1p, gave clear instructions for what he needed me to do, and had my A/C unit running in 7min! I WAS IN AWE! Here I was thinking I needed to spend $22,000 on a new system and all that was needed was a little attention to detail. By far....INCREDIBLE SERVICE! THANKS HUNTER from Tri's Heating and Cooling!!
Elijah B.
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I hate to give a lower review but if that’s what I feel you earned then I will be honest. Had this company come out because American home shield (we had insurance) subcontracts the work. My husband and I had the same problem two years in a row and they attempted to “fix” it last year. This year it’s the same issues and the same company but the tech actually wrote on the evaluation statement there was nothing wrong. Folks, we were having 40* weather and could not run our unit due to something being wrong. So then they canceled our ticket and we cancelled American home shield. After two years of monthly premiums and 3 $100 service calls. Just don’t do it. Don’t use Tri’s AC and don’t use American home shield. Put the money into a savings account each month so when you have to fix something you have the funds and you can call someone who really wants to help you out.
Crystal P.
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They showed up outside the window of time promised so we weren't home; did not provide the promised advanced notice, and I had told the we could not be there at that time. Then they showed up unannounced on another day after I told them we would not be there, and acted upset that we weren't there. the person on the phone was not friendly. Since then they have failed to return phone messages multiple times. I wouldn't use them at all but our home owner's insurance company keeps requiring us to do so. I have found an excellent local company who drops everything to be at our home when it's convenient for us, and even if we have to pay out of pocket it will be worth it. Find me if you want THEIR contact info -- happy to refer you to them!
Dena M.
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They came in and fixed my heating in 30 minutes after total air care screwed up 4 separate times. Would strongly Recommended them.
Dwain S.
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They repaired my AC which was greatly appreciated. There were some road bumps. Now, I turn on my heat and my AC comes on. I turn on my AC and the AC comes on. I turned on heat and my house got cooler. I now have to spend additional money to get it fixed.
J M.
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I was forced to use Tri's if I wanted my home warranty to cover my costs. The maintenance guy was super kind, understanding, and hard-working. I wish I had his name. He was Great. The staff was generally ok, kept me informed although I had to call if I wanted updates. Parts took foreverrr. In all I was happy with my experience, just wish it could have gotten done quicker.
Desarae M.
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After having trouble with another company, Tri’s came to the rescue. They are very quick to come look at the problem, once they diagnosed the issue they ordered the parts and came a week later to fix the issues. They were extremely friends, professional, quick, and didn’t try to break the bank. Will definitely be using them again.
Gavin P.
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Stanley Young was our technician and he was very polite and professional.He did a great job in Repairing our air-conditioning unit.I would use them again
nancy S.
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David was our technician. Trustworthy, super-professional, and highly competent HVAC technician. They called on the day of the appointment to let me know they were on the way (instead of just leaving it at a three-hour window). The diagnosis they made was a tough one to make (it was actually an electrical problem, not the A/C system itself). They could have done a couple thousand dollars of work and tricked me, but they were honest and upfront. Turns out it's an easy $50 fix that I can do myself.
Chase E.
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DO NOT USE THIS COMPANY!!!! If I could give them zero stars I would. They disconnected my main drain to my air conditioner, which caused water damage to my home. When I called them about the water damage they sent someone out to fix the air, but refused to address the water damage. The owner to the company repeatedly hung up on me when I called to find out about them repairing my home. I had to get my homeowners insurance involved. They caused more than $11,000.00 worth of damage to my home. My insurance company took them to court, and won. They are rude, and incompetent.
Paige M.
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If there were 10 stars I would give it to this company. They were friendly, polite, professional, courteous and had a speedy response and job completion time. I can't say enough good things about my experience. Thank you to every one but especially to Daniel and Terrance.
Wanda L.
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Great company and great customer service. He even came out on a Sunday. Would definitely recommend them if you're having AC or Heating problems.
Frances R.
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Terrible company. We had to take them to court (we won) due to corrupt business tactics.
dia B.
About Alexandria Heating & Air Conditioning
Alexandria Heating & Air Conditioning services
The company says it has been providing heating and air conditioning services since 1984. It describes itself as a PTAC Factory Authorized Dealer and offers residential and commercial work. Its service list includes air conditioner installation, furnace repair, indoor air quality management, and heat pump maintenance. The company also provides 24/7 emergency repair services.
Its website names several brands, stating technicians are certified to repair systems from Daikin, Mitsubishi, LG, and Samsung. It also identifies as an authorized dealer for Trane, Carrier, and Lennox products. For specific installations, the company says it provides a one-year labor warranty along with manufacturer support.
New York HVAC work
In New York, utility gas accounts for 64% of the heating fuel share according to the American Community Survey. NOAA normals for the area show a mean temperature of 55.5°F. The company handles various installation types, including top-mounted, lower-mounted, casement window, and portable units, as well as ductless mini-split systems.
Reviewers have noted the company's promptness and friendliness in several instances, though others have reported issues with repeat repairs and communication regarding appointment times. The business has a 4.1 rating based on 28 reviews and maintains operating hours from 7:00 am to 9:00 pm daily.
Specialized equipment
The company specializes in PTAC units, including repair, service, and replacement. It also performs maintenance for fan coil units and water source heat pumps. Its technicians work on a variety of systems used in older New York buildings, including steam cleaning for air conditioning and winterization services.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in New York
About New York
| Population | 8,584,629 (2025) |
|---|---|
| County | Queens County |
| Average yearly snowfall | 27.9 inches |
| Heating degree days | 4,624 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.