B & G Mechanical Air Conditioning and Heating

In B & G Mechanical Air Conditioning and Heating's own words

B & G Mechanical Air Conditioning and Heating are the AC repair and AC installation service professionals in El Paso, TX! As trusted HVAC contractors in the field of heating and air conditioning, we have the tools, equipment, and experience to keep your equipment running smoothly all year long. We also service Horizon City, Socorro, and Clint, TX for their furnace repair needs as well! To help reduce emergencies, we offer HVAC maintenance services to keep your comfort system running at peak performance. Our priority has always been our loyal and dedicated customers. Rest assured that B & G Mechanical Air Conditioning and Heating will bring you back to comfort, allowing you to stay cool during summer and cozy during the cold season.

Trade

HVAC contractor

Business address

7144 Dale Rd, El Paso, TX 79915

Telephone

(915) 852-1027

Website

bgairconditioning.com

Hours

• Monday8:00 am - 4:00 pm
• Tuesday8:00 am - 4:00 pm
• Wednesday8:00 am - 4:00 pm
• Thursday8:00 am - 4:00 pm
• Friday8:00 am - 4:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

3.5 ★★★★★ (34)

• Satisfied with refrigeration conversion. Work was performed in the time I was quoted. Workers removed all debris.!

  Virginia S.★★★★★

• They always do everything neatly and finish in time.

  Daniel G.★★★★★

• I’m very satisfied with your work thank you.🙏

  Leticia O.★★★★★

• Great service. Alan is a great tech. I recommend B & G great pricing !!!

  Christina R.★★★★★

• Good Company. Installed 2 new units replacing swamp coolets. Did good clean install, this was a few years back. Been out to service units as capacitors seem to go bad after a year or two but a 200 repair. Overall b&g is responsive the guys are very nice and polite and the office support is the best.

  Joe M.★★★★★

• Worst experience ever! I had an expensive unit installed and my house is hotter than ever before. Carlos dictates to his workers what to say and write on the work orders. Said my house is old and duct work is required; blames a hot house to a bad duct. Shouldn't the duct work be addressed before installing a ten thousand unit in your home. And shouldn't the overall function of switching to refrigerated air be guaranteed? All I know is I had always had air in all rooms before with the replaced swamp cooler. Never had problems with duct work. Even when they were testing the unit, there was air in all rooms but by the time they did and re-did taping and all that because of leaks, there is no air in my kitchen area, there is no air in our TV room, and there is no air in my bed room. Carlos wanted to charge me additional thousand and some to tear the sheet rock to see the duct work problem and I would have to hire a contractor to repair sheet rock. Not everyone can afford refrigerated air and when I finally saved enough to switch, I end up totally dissatisfied. Carlos told his technician to write on order receipt, "The unit works, duct work is needed." Yes he'll install a unit in your home but he doesn't care if the refrigerated air you paid for in your house works or not.

  Grace N.★★★★★

• Great Company, great owner & incredible staff!!!

  Pablo R.★★★★★

• Excellent service in terms of timeliness, staff treatment, and quality.

  Roberto D.★★★★★

• Carlos crew is Awesome..very Clean very Courteous and very Professional....and Cindy in the office she's awesome!!

  michael S.★★★★★

• It’s funny when you ask for a supervisor, the person says they cannot get a hold of said supervisor………trash!

  Kome B.★★★★★

• The technician said the flux capacitor was not working in my unit. So he replaced the flux capacitor and 3 days later my A/C stopped working! Now he said that the flux capacitor isn't the issue. Now it's the turbo break! Very unprofessional and unknowledgeable.

  Daniel G.★★★★★

• Absolutely disappointed with this company. Been given the runaround for two weeks. 1st service call should have fixed the issue right then and there after replacing the capacitor.. Had to call 4 days later for the same issue. Now they're saying it's the compressor that needs to be replaced even though the tech said it was a faulty capacitor that he replaced. Now they're refusing service to us because my wife was being stern and understandably upset at the situation. The service order for the first time the capacitor was replaced states it has a 30 day warranty for that service call. They are now refusing to honor that warranty. I recommend not to deal with this company. Sure they'll sweet talk you when it comes to sales and installation, but once the work is complete you won't matter to this company anymore. My wife is 8 months pregnant and El Paso is going thru excessive heat warning . This is not acceptable.

  Julian B.★★★★★

• These people will make promises they cant come through on. Save yourself some time and money and pick someone else to actually fix your AC.

  Leslie R.★★★★★

• Without a doubt the worst service I have EVER received on anything. Guy came out to replace my pump, and I have had nothing but problems with my HVAC ever since then. It has been a week and some change now and after 4-5 promises that they will send someone out, they have not. To make matters worse they want to charge me $105 again (service fee) even after they havent fixed my issue. I would've preferred to call someone else because this is ridiculous. Save yourself the hassle and call another company.

  Jose M.★★★★★

• Guy finally came out on Saturday and put the wrong size pump on and now they won't even come back to put the correct size water pump in.

  KC B.★★★★★

• I was given an appointment between 1-4 which was in service hours but the technician didn’t show up until 6:30 so I had to pay the after hours rate I was prepared for this but was given 4 different amounts for the after hours rate I will NOT be using this company ever again even though I have used them several times in the past

  Erica H.★★★★★

• Great service at a very reasonable prices! 5 Stars

  Bryan B.★★★★★

• Excellent customer service I always use them for my needs and never had an issue. I have try a few companies but none of them compares to this one I prefer them for the professionalism and the great customer service they provide from the moment they pick up the phone great service thanks

  Janeth A.★★★★★

• B&G has been a great company, I can always count on them for my house needs, they are always attentive, I love that they always talk to me and explain with honestly what is going on and what needs to be done to fix the problem before they do anything without my concern, they are real professionals. I cant say nothing but good stuff about them. Thank you for your service.

  Ibelice S.★★★★★

• Excellent Customer service. They know what they're doing. They take the time to explain everything and how the system work

  maximus C.★★★★★

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About El Paso

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.