BC Furnace & Air Conditioning Ltd

In BC Furnace & Air Conditioning Ltd's own words

24/7 Emergency Service calls and 8am-5pm Mon-Fri Showroom business hours. Largest gas furnace Service and Safety Inspection company in the Vancouver Lower Mainland. Each service van carries over $35,000 worth of popular furnace parts, often reducing downtime and chargeable trips for extra labour. We also have all make furnace parts department for faster repairs for you. We sell, service and maintain gas appliances: Furnace, Boiler & Combi-Boiler, Fireplace, Hot Water Tanks and Tankless Water Heater, Heat Pump, Air Conditioner, Indoor Air Quality systems. Check out current rebate offers on our website or call our office. We deliver quality customer service above all else, in how we treat every home like it’s our own.

Trade

HVAC contractor

Business address

75 Blue Mountain St #3, Coquitlam, BC V3K 0A7, Canada

Telephone

(604) 415-9471

Website

bcfurnace.com

Hours

• Monday8:00 am - 5:00 pm
• Tuesday8:00 am - 5:00 pm
• Wednesday8:00 am - 5:00 pm
• Thursday8:00 am - 5:00 pm
• Friday8:00 am - 5:00 pm
• Saturday8:00 am - 4:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.1 ★★★★★ (198)

• very bad experience with the technician came today. the guy came 20 mins late without any apologizes when we have an appointment with them. They are charging 198+ tax for one hour. But the guy came for 15 minutes to do his stuff. And he started to giving me orders like I am his assistant. There's no service at all. He took 10 minutes in the car writing bills.

  Maxx Z.★★★★★

• Very disappointed with the service from BC Furnace & AC Ltd. The technician came yesterday to check our furnace issue, but unfortunately, I did not feel that the problem was thoroughly investigated. The visit seemed rushed, and I felt that more time and effort should have been spent checking the furnace and explaining the possible cause of the issue. I expected a more careful and professional assessment. Unfortunately, I was not satisfied with the service and would not call this company again for future furnace problems. I hope the company can improve its service and ensure customers receive a thorough assessment.

  Jane G.★★★★★

• Very poor service. They just serviced my furnace just a couple of weeks ago. The technician was on site for just 20 minutes and was charged 200 dollars. He did not do a proper job because yesterday evening I had a big puddle of water by the condensation pump. When I called them, they were going to change me a PREMIUM RATE to come and have it fixed. I said no to this as I feel if the technician had done a proper job he would have found the problem which I did myself thinks to YouTube and hence saved alot of money. I will not be using their services in the future.

  Roy D.★★★★★

• I rarely leave negative reviews, but this experience was bad enough that I feel it needs attention from management. I drove 30 minutes each way to purchase a 45µF run capacitor and simply asked why the price was $56 when similar parts are sold elsewhere for much less. Instead of receiving a professional explanation, I was yelled at, spoken to disrespectfully, and threatened with being kicked out for asking a basic question. What made the situation worse was the way I was treated overall, which honestly felt discriminatory and racist. As a business owner myself, I know customers should never be made to feel unwelcome or intimidated for asking reasonable questions. If I were the CEO or owner of this company, I would seriously want to know how customers are being treated because interactions like this damage the company’s reputation far more than the sale of a capacitor ever could. I will not be returning or recommending this business.

  Aujla L.★★★★★

• Charged emergency fees for a diagnostic, but was not informed parts were unavailable until the following week, defeating the purpose of emergency service. Minimal diagnostic time but unable to fix the issue until I called another company. Disappointed not to be told upfront about the delay, and further frustrated when the representative hung up on me mid-conversation. Unacceptable customer service.

  Kaveh H.★★★★★

• After another HVAC company didn't complete the job and the dirty filter was removed and taken and the HVAC shut off, I was left in a bad situation.I called many other businesses and no one was interested in helping. As a person with disabilities I wasn't able to get on a ladder and open the hatch to get the model number to determine what filter was needed for replacement. Lucky for me that I called BC Furnace and Air Conditioning and spoke to Bayne who had Gordon the parts manager call me back. He was very kind and patient and listened to my predicament. I was able to get a friend with a step ladder open the hatch and take pictures including the model number for the system. I called Gordon back and he ordered them and they were on site the same day. No lies or stories about the filter was not available anywhere in Metro Vancouver! Gordon told me everything I needed to do to solve the situation effectively and in a cost effective manner. He didn't send out a tech with added service call charges. He treated me with respect and showed great integrity. Not all Super Heroes wear Capes!! Thank you Bayne and Gordon and the friendly helpful ladies at the front desk. A wonderful experience from start to finish. I will recommend this company to my friends! 🎉🎉🎉

  Yogi★★★★★

• They are super sketchy. I bought a house this year and they sent me a letter, knowing there is a new owner saying that the previous owners system broke down a year earlier and they came to fix it then basically put in scare tactics so I would hire them to do more. Sketchy marketing. Guys you don't need to do stuff like that, just do good work and you will get clients that way!

  Alex O.★★★★★

• Steve, the fellow who installed our new furnace today, was EXCEPTIONAL. I don’t think I’ve ever had a service technician or contractor here who was more pleasant, informative, and so polite and pleasant. He started by telling us that if we have ANY questions about the process while he was working that we should ask, and he finished by cleaning up and explaining exactly what he did. The furnace is running nicely, warmly after four days without, and though it’s only been for about two hours, everything is smooth sailing. Thank you Steve @ BC Furnace!

  prbabiak★★★★★

• Steve did a great job installing a HRV unit and connecting it to my furnace, one of the cleanest jobs I’ve seen and Brent is a great sales person, I’ll call them again if I need to replace a furnace or hot water tank.

  Roozbeh M.★★★★★

• Very caring staff, even the owner himself stepped in to help.

  Reza Z.★★★★★

Read all reviews on Google

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About Coquitlam

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.