Best Service Heating & Cooling
HVAC contractor in Reynoldsburg, OH.
In Best Service Heating & Cooling's own words
Serving Reynoldsburg and Central Ohio since 1992, Best Service Heating & Cooling has a proud tradition of keeping homes comfortable. We're a family-owned business that provides dependable heating and cooling solutions, including expert installations, timely repairs, and essential preventative maintenance. Whether you're dealing with a system breakdown, inconsistent temperatures, or rising energy costs, their professional team is dedicated to restoring comfort and efficiency to your home. With a focus on quality service and customer satisfaction, they deliver the peace of mind you deserve. Experience their commitment to excellence for all your HVAC needs. Schedule your HVAC service today and experience the Best Air Care Anywhere.
- Trade
- HVAC contractor
- Business address
- 13100 National Rd SW, Reynoldsburg, OH 43068
- Telephone
- (614) 763-1391
- Website
- bestservicehvac.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- OH register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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★★★★★ Great experience from start to finish! Tim did a fantastic job fixing my unit. He worked quickly, explained everything clearly, and made sure everything was working properly before he left. Very professional, knowledgeable, and efficient. I would highly recommend him to anyone needing AC service!
Marie P.
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The man was very knowledgeable about the situation and he showed me just what he was doing and talking about.he did a great job . Thanks
Shirley K.
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Review ⭐️ 1 Star We had a very frustrating experience with Best Service Heating & Cooling. Best Service installed our Ruud heat pump in our new home in 2022. Within a few months, it began freezing up and shutting down, sometimes requiring us to turn it off for 24–48 hours to thaw. We contacted Best Service repeatedly, and technicians came to our home more than 10 times over the following years. We were often told the problem was a loose screw, a dirty filter, our home, or an individual component, even though the filter had recently been changed. The system also heated our home poorly. During winter, we had to set the thermostat to around 76° just to keep our upstairs bedrooms above 60°. Conversations with Russ, the owner, were frustrating because I felt talked down to rather than heard. During the most recent breakdown, service manager Travis diagnosed a failed blower fan. We paid the labor for that repair, but less than two weeks later, the system stopped working again. Travis then said the TXV needed replacement, requiring us to pay additional labor. After years of repairs without a lasting solution, we contacted another HVAC company. That company identified multiple installation problems, including improper wiring, and told us that during the winter months, our heat pump had been blowing air conditioning instead of properly heating our home. We were finally given an explanation that made sense: the system had been installed incorrectly. We have spent thousands of dollars on repairs and experienced electric bills as high as $900 per month from November through March. Travis was always friendly and tried to help, but the underlying problem was never identified despite numerous service calls. The other company has now diagnosed and corrected the system, and we hope this resolves the ongoing issues and excessive bills. I would not recommend Best Service Heating & Cooling based on our experience. A brand-new system should not require more than 10 service calls, repeated repairs, and thousands of dollars in additional costs without the installation problem being discovered.
Abby P.
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Tim was very knowledgeable & super friendly!!
Julie B.
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Tim came to my house in a pinch! Was fast and effective! Thanks for helping me out!
Kerri D.
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efficient and knowledgeable guys!
Beth G.
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Travis is amazing. He comes to my facility, which is out in the country a lot and is very good at troubleshooting the problems today. It was a mouse in the line, but he is our go to person.
Lisa S.
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Alta and Ak were prompt and extremely professional. Highly recommended
Chad C.
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All around great service!! Everyone there is so helpful and accommodating and made sure that I was able to get a new furnace quickly and efficiently in the middle of a cold snap! When I thought I smelled gas leaking at 3 am, they responded quickly and walked me through everything. Couldn’t have asked for better service!
Jameca B.
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Excellent customer service and 5 star company all around. Our furnace stopped working at a rental property and they were able to get a technician out same day to take a look. The owner, Russ, got involved that evening after hours to personally call, look over the details, and ensure we had a spot on the schedule the very next day so our tenants could have heat back quickly. The whole team was professional, courteous, efficient and followed through on every promise. The install was quick, convenient and great pricing. Thank you Russ and everyone on the team!
David J.
About Best Service Heating & Cooling
Residential and commercial HVAC in Reynoldsburg
Best Service Heating & Cooling has operated in the Central Ohio area since 1992. The company says it specializes in residential heating and air conditioning system repair and replacement, though it also provides light commercial services. Best Service Heating & Cooling offers a variety of technical solutions, including high-efficiency heat pumps, ductless mini-split systems, and indoor air quality accessories like humidifiers.
The company's service offerings include furnace repair, AC repair, HVAC installation, and routine maintenance tune-ups. It also provides water heater installation and replacement. For customers seeking financial flexibility, the company says it offers financing options alongside an annual service and maintenance plan. It describes providing labor warranties for installations to cover workmanship.
Professional service and reliability
It operates 24 hours a day, seven days a week. Reviewers frequently mention the knowledge and efficiency of the technicians, with some noting the company's quick response during emergencies or cold weather. One reviewer described a frustrating experience regarding a heat pump installation that required multiple service visits to address freezing issues.
In Reynoldsburg, utility gas accounts for 71 percent of heating fuel per the American Community Survey. NOAA normals indicate a mean temperature of 53.1 degrees Fahrenheit for the area.
Specialized HVAC solutions
The company says it holds NATE or equivalent competency certifications. Its technicians handle diverse tasks ranging from tankless water heater repair to complex HVAC system replacements. The business serves several areas including New Albany, Pickerington, Westerville, and Worthington.
license 22118.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Reynoldsburg
About Reynoldsburg
| Population | 43,350 (2025) |
|---|---|
| County | Franklin County |
| Average yearly snowfall | 23.6 inches |
| Heating degree days | 5,320 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.