Boston Ductless Systems

In Boston Ductless Systems' own words

Boston Ductless Systems installs heat pump systems for energy-saving air conditioning and heating in your home or office. Ductless Air Conditioning Systems, often referred to as heat pump air conditioners, are the ideal solution for the many homes and buildings that do not have pre-existing ductwork installed. Did you know that Duct losses can account for more than 30% of energy consumption for space conditioning? Since heat pumps have no ducts, they avoid the energy losses associated with ductwork of central forced air systems. There are five options for these systems. We will help guide you to what system will work best to suit your needs. BDS provides complete installation including the electrical work. MA State Electrical Licensed.

Trade

HVAC contractor

Business address

12 Corbett Ave, Dedham, MA 02026

Telephone

(617) 590-3126

Website

bostonductlesssystems.com

Hours

• Monday7:00 am - 5:00 pm
• Tuesday7:00 am - 5:00 pm
• Wednesday7:00 am - 5:00 pm
• Thursday7:00 am - 5:00 pm
• Friday7:00 am - 5:00 pm
• Saturday9:00 am - 3:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

MA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (43)

• Boston Ductless did a great job! They installed three minisplits in my condo. I’m on the top floor of an old triple decker so it was a challenging project that other installers didn’t want to take on. Boston ductless did the work no problem and the mini splits worked great all summer. Cre was very responsive and helpful.

  Nicole L.★★★★★

• Boston Ductless installed a Mitsubishi mini split system in our home. Our home was built in the early 1900s, which ruled out a ducted system and still made a ductless system a challenge. We had demanding requirements for performance, durability, low maintenance, quiet operation, and aesthetics. We engaged six vendors, receiving quotes from five. Boston Ductless won on a combination of design, attention to detail, and strong value. Installation of the Mitsubishi system was painless (for us). The system performed well over the summer. We did experience a noise issue with two units that was resolved professionally by Boston Ductless & Mitsubishi. Cre and the installation team were great throughout the entire process from design to installation to refinement. I highly recommend Boston Ductless for meeting your cooling needs.

  Joseph M.★★★★★

• The Boston Ductless team pays close attention to the details. Evaluating your air flow, problem areas and cold vs warm weather contrast, they simply do not provide a standard estimate as our old house required a custom understanding of the challenges. Once the comprehensive estimate was complete, they guided me through enhancing our efficiency via MASS Save Partners and the rebate potential available. Overall it was an excellent experience, thank you again!

  Jeff K.★★★★★

• Boston Ductless Systems did a stellar job installing a 3 zone mini-split in my condo. Cre’s crew showed up on time every day, cleaned up their work, and were extremely respectful while I was working from home. Cre was fast to respond to my initial inquiry and didn’t shy away from the countless questions k had. I will be hiring Boston Ductless Systems again when my other, ancient, mini-split on the other side of the apartment kicks the bucket.

  Daniel S.★★★★★

• Did not hire them (yet!) but amazing phone support!

  Husain A.★★★★★

• BostonDuctless performed some venting services at my home . They were awesome, extremely professional , hard working and reasonable . Would definitely recommend them !

  Susan H.★★★★★

• I highly recommend contacting Boston Ductless Systems if you need HVAC/AC or a Heat Pump water heater - absolute professionals, solid pricing, great service. We've worked with Boston Ductless twice. In 2024 they installed a ductless system while we were finishing our attic, and in 2026 they installed a heat pump water heater. Both times we have received quick call backs, great quotes, and fast service. For the ductless system, we didn't really know what we wanted and they walked us through a few different options. Based on what we wanted to do with the space and how often we planned to use it, the team recommended we go with a slightly smaller system than we had initially requested. It saved us some $ on the install, and has been absolutely perfect to meet our needs. Zero regrets and we really appreciated the honest recommendation when clearly we could've been upsold and never known. Then, the installation went very smoothly, only took a couple of days, and we've had zero problems since. In 2026 we reached out again, this time to replace our failing water heater. The team recommended a Heat Pump and from the time to us reaching out to the time we were getting hot water, it was about 2 business days. We sent over some photos of the space on a Friday, got a quote back the same day (which we promptly agreed to having already done a little research and already being very familiar with the team) and by Monday evening everything was completed. We had a small (quickly fixed with phone guidance) that evening and even though we sent a text, after hours, the owner reached out immediately, called us, diagnosed and fixed the problem over the phone, and checked back in to make sure everything was still working. Any other company we've worked with would've sent us to voicemail/left us on read or at most offered to come out the next day, but the team at Boston Ductless got us straightened out immediately like it was the only thing on their to do list. Incredible service. If we ever need anything related to heating/cooling or water heaters again, Boston Ductless Systems will absolutely be our first call. They're also the first, last, and only company we recommend when friends or family mention they're looking to have something done.

  Joel★★★★★

• As we head into another sub zero winter weekend here in Boston, I just wanted to shout out Boston Ductless systems again. We hired them a little over a year ago for our condo, and when we bought a bigger house this year we hired them for a much bigger and more complicated install. They knocked it out of the park! System was installed perfectly, and it’s very efficient. But most importantly, it’s actually keeping us warm in these freezing temps! Thank you!!!

  Alex P.★★★★★

• Yet another satisfied customer of Boston Ductless! Here I was, thinking I was Cre's favorite customer, and now I learn that her fan club is far and wide! Boston Ductless did all the things that other customers rave about: clear contracting, transparent communication, on-time and professional crew, and the patience to retrofit the beast that is Boston's 100 year-old homes. We are looking forward to cozy winters and cool summers for years to come!

  Kimberly R.★★★★★

• Boston Ductless did a great job at our home in Dedham. We live in an older home - finding the best approach for installing five mini splits took some time and we appreciated the care they took in finding the right solution. The whole process took about a week and their team was professional, friendly, and knowledgeable. They were also very helpful in walking us through the process of applying for and receiving a rebate from Mass Save. We highly recommend Boston Ductless Systems!

  Chris K.★★★★★

• Cre and the team did a wonderful job installing heat pumps in our unit in a 2 family home in Arlington, including some challenging stucco work on the exterior of our home. We highly recommend them! The team was professional, respectful, and very helpful throughout the entire process of design and installation. We enjoyed a comfortable summer with our new heat pumps keeping our place cool throughout this summer's heat waves. We are looking forward to an equally comfortable winter once we switch to heat mode.

  Warren W.★★★★★

• From booking the initial appointment to cleanup, Boston Ductless did a stellar job. We previously had window units and I can't get over how consistent the temperature is in our house and how quieter it is now. I also applaud them for how quickly they started working - it was a couple days from signing the contract. Thank you for making our home so much more comfortable and for a great price.

  Natalie N.★★★★★

• Cre and team did an excellent job in installing a combination ductless heat pump system of Mitsubishi and LG for the whole house. The team also helped in getting heat loan and rebate with MassSave. Highly recommend Boston Ductless!

  Mayank D.★★★★★

• Have you ever been cold, but then, after just pushing a button, nice and warm? Well friends, that's my life now. We called Boston Ductless in late November and before school got out for the holiday we were livin' that heat pump life. They dealt with my weirdly angled roof and my anxious dog like absolute professionals. They helped us with Mass Save's loan documentation and rebate process. They left neither footprints, nor sawdust, nor styrofoam, nor empty Dunks cups. Instead: only happy warm children, thanking us for finally putting heat in their bedrooms. This great service was no surprise. We have worked with the boss at Boston Ductless, Cre Tsolias, for years on a few renovations, and she is a gem. Would I use them again? Of course not, because no one needs 2 heat pump systems. But would I recommend them to you? Yes, yes, 1000 times yes. You can't do any better.

  Dan B.★★★★★

• Cre and her team at Boston Ductless did an outstanding job installing a ductless system on our second floor. From start to finish, the team was not only efficient but also incredibly timely. After the installation, we noticed a malfunction with one of the indoor units. Cre immediately coordinated with the supply company and swiftly arranged for a brand-new unit to replace the faulty one. The level of service was so impressive that I recommended her team to my parents, who had a ductless system installed throughout their entire home. Cre went above and beyond to ensure they had all the necessary documentation for the MassSave rebate. We wholeheartedly recommend Cre and her team at Boston Ductless for anyone in need of top-quality service and expertise.

  Kenneth O.★★★★★

• Cre and her crew were very professional and maintained communication throughout the process. The entire install took a little longer but they did an excellent job!

  Andy L.★★★★★

• Don’t let the name fool you! Boston Ductless Systems did an AMAZING job putting a whole home ducted AND ductless heat pump in our 1300 sq ft condo in Jamaica Plain. I couldn’t recommend Cre and her team at Boston Ductless highly enough. We have a fully ducted unit downstairs, and installed one ductless cassette for our one room upstairs. Cre and her team wrapped all our ductwork, and insured the installation was as energy efficient as possible. They also answered all our questions, and gave us a very fair quote for the work. We’re very happy to be rid of our gas furnace and old AC unit.

  Alexander P.★★★★★

• We had a wonderful experience with Cre and her team and are very happy with our new heat pumps. Cre is extremely knowledgeable and was creative with the layout and design to maximize efficiency while taking our esthetic needs into account. She thoroughly explained her vision as well as how we could utilize state programs and energy audit companies to reduce overall costs. She even helped walk us through the paperwork. Ryan and Frank on her team were also wonderful- they are friendly, efficient, and professional. Highly recommend!

  Raquel★★★★★

• We cannot recommend Boston Ductless Systems highly enough. When we first called to inquire about a mini-split system, a technician came to our house within 10 minutes, spent about 30 minutes looking over the house, and gave us clear and accurate information about what we needed. The proposal we got later was exactly what was said in the initial consultation. Once installation started, the workers always showed up exactly when they said they would, were respectful and polite, and worked nonstop. The installation was completely smooth, and there were NO surprises, extra hidden charges, etc. The company responded immediately (usually answering the phone in person) whenever we reached out. It is now done, and our new system works beautifully. This is the kind of customer service that I thought was no longer to be found in America, and we could not be happier with this company.

  Jean A.★★★★★

• Cre and her team were fantastic! They were quick and efficient with getting my AC heat pump units installed. They helped me with setting up the WiFi function on the units.

  Kelley B.★★★★★

• Great experience, the team was easy to work with and very accommodating to our schedule

  Evan W.★★★★★

• Cre helped us execute our heat pump install in our condo in a classic Boston triple decker. She was extremely patient, understanding and a pleasure to work with. She was able to accommodate our specific needs by installing the condenser on our roof and utilizing the hallways for the lines to reach our bedrooms, living room and kitchen. I would recommend Boston Ductless, specifically Cre, to anyone looking to install a heat pump in their home.

  Thomas T.★★★★★

• We recently had heat pumps installed in our three family home. We got a few estimates from contractors, and we received a competitive price from Boston Ductless Systems (they gave us the lowest estimate and are a Mass Save contractor). We would recommend Boston Ductless to anyone who is looking for superior work. The team who worked on our house, led by Cre Tsolias, was very professional. They worked with us to find the best placement of the air handlers inside the house. They were also very careful with the outside of the house; they consulted with us to design the positioning of the heat pumps and line sets in order to minimize their appearance. (In our research, we saw homes where less creative approaches led to unattractive outcomes.) The crew is a talented and hard working bunch, and a really nice group of individuals. When the work was in progress, Cre communicated with us on a regular basis. After hours or on weekends, Cre always picked up the phone or got back to us right away. At the beginning of the job she gave us a timetable, and she stuck to it. She was also helpful with our rebate application from Mass Save. We couldn't have imagined this job going more smoothly.

  Jane B.★★★★★

• Boston Ductless Systems was referred to us by a friend who did a lot of research and claimed this is the best in the region. We reached out and couldn't be happier. Cre, one of the owners, offered her expertise, patience and kindness which made us feel we got a trustworthy friend. With so many clients, she managed to plan the time and projects well. We understand that they are professionals and know the level of emergency of different requests in the harsh winter time. Therefore, she may not respond immediately but I knew she wouldn't forget us and will definitely get back to us. Now our project has been finished completely, she is still nice to respond to my questions and we know she will be there for us if we ever encounter with any problems.

  Y. G.★★★★★

• We feel lucky to have found Cre and team to do our (very large) mini-split installation. The entire process -- from getting a speedy call back, to receiving the estimate, to the actual installation -- was straightforward and efficient. Cre took the time to answer ALL of my questions and reassure me on the technical specs of the project. The team always showed up when promised, did quality work while being respectful of our home, and cleaned up neatly at the end of each day. The responsiveness to minor things after the project wrapped and the fact that Boston Ductless truly stands behind the work assures me that we made the best choice for this big project. Cre was also fantastic with providing details to assist us in filing for our MassSave heat loan and rebate. We (and our sons and puppy) miss seeing the team -- thanks for the great work!

  Christi G.★★★★★

• The Boston Ductless Systems team is outstanding. They installed Fujistu Halcyon systems at my 1920s house with no existing A/C in the worst heat of summer. From the time they sent me a proposal to the install being completed was less than 10 days for a whole-home dual system. Every part of the system was installed well, and functions flawlessly. I am very particular, and they made sure to answer all of my questions and concerns, consult with me to make sure things were exactly how I wanted, and treat me like my time and concerns are a priority to them. They got me all the paperwork I needed for a HEAT loan and MassSave rebate to make that process as easy as possible. They are honest, hardworking, personable, and extremely good at what they do. I rarely write reviews, but this company and the owner are simply amazing.

  E★★★★★

• Cre and her team were wonderful to work with to install our 3-zone ductless system. We replaced electric baseboard heat and window unit AC and couldn’t be happier! Cre was very responsive and transparent. She even walked me through the nerdy details because I was curious about how the system works. Cre’s team was great to have around the house and I kinda missed them after they finished (our cat definitely did)! They clearly enjoy their work and solving the problems you uncover when you look behind the walls of a 100 year old Boston home.

  Jayson V.★★★★★

• I could not be happier with the service and care received from Boston Ductless Systems with the installation of our new 4-zone ductless heating and cooling unit. Cre and her team were so professional and courteous and really listened to our needs. You get the sense that each person on the team really enjoys their work and feels valued, which always makes a home project go smoothly. The pricing was very fair and the consultation was very comprehensive and detailed. There were no mysteries. I would highly recommend this company to anyone looking to get rid of oil/gas heating.

  Jessica A.★★★★★

• Cre and her team put in a Mitsubishi system for me. Their professionalism was top notch, the price was very fair, and their promptness was on point. I very highly recommend her for any work.

  Abby B.★★★★★

More HVAC contractors in Dedham

• BostonBoiler&FurnaceDedham, MA