Boston Ductless Systems

In Boston Ductless Systems' own words

Boston Ductless Systems installs heat pump systems for energy-saving air conditioning and heating in your home or office. Ductless Air Conditioning Systems, often referred to as heat pump air conditioners, are the ideal solution for the many homes and buildings that do not have pre-existing ductwork installed. Did you know that Duct losses can account for more than 30% of energy consumption for space conditioning? Since heat pumps have no ducts, they avoid the energy losses associated with ductwork of central forced air systems. There are five options for these systems. We will help guide you to what system will work best to suit your needs. BDS provides complete installation including the electrical work. MA State Electrical Licensed.

Trade

HVAC contractor

Business address

12 Corbett Ave, Dedham, MA 02026

Telephone

(617) 590-3126

Website

bostonductlesssystems.com

Hours

• Monday7:00 am - 5:00 pm
• Tuesday7:00 am - 5:00 pm
• Wednesday7:00 am - 5:00 pm
• Thursday7:00 am - 5:00 pm
• Friday7:00 am - 5:00 pm
• Saturday9:00 am - 3:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

MA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (43)

• Boston Ductless did a great job! They installed three minisplits in my condo. I’m on the top floor of an old triple decker so it was a challenging project that other installers didn’t want to take on. Boston ductless did the work no problem and the mini splits worked great all summer. Cre was very responsive and helpful.

  Nicole L.★★★★★

• Boston Ductless installed a Mitsubishi mini split system in our home. Our home was built in the early 1900s, which ruled out a ducted system and still made a ductless system a challenge. We had demanding requirements for performance, durability, low maintenance, quiet operation, and aesthetics. We engaged six vendors, receiving quotes from five. Boston Ductless won on a combination of design, attention to detail, and strong value. Installation of the Mitsubishi system was painless (for us). The system performed well over the summer. We did experience a noise issue with two units that was resolved professionally by Boston Ductless & Mitsubishi. Cre and the installation team were great throughout the entire process from design to installation to refinement. I highly recommend Boston Ductless for meeting your cooling needs.

  Joseph M.★★★★★

• The Boston Ductless team pays close attention to the details. Evaluating your air flow, problem areas and cold vs warm weather contrast, they simply do not provide a standard estimate as our old house required a custom understanding of the challenges. Once the comprehensive estimate was complete, they guided me through enhancing our efficiency via MASS Save Partners and the rebate potential available. Overall it was an excellent experience, thank you again!

  Jeff K.★★★★★

• Boston Ductless Systems did a stellar job installing a 3 zone mini-split in my condo. Cre’s crew showed up on time every day, cleaned up their work, and were extremely respectful while I was working from home. Cre was fast to respond to my initial inquiry and didn’t shy away from the countless questions k had. I will be hiring Boston Ductless Systems again when my other, ancient, mini-split on the other side of the apartment kicks the bucket.

  Daniel S.★★★★★

• Did not hire them (yet!) but amazing phone support!

  Husain A.★★★★★

• BostonDuctless performed some venting services at my home . They were awesome, extremely professional , hard working and reasonable . Would definitely recommend them !

  Susan H.★★★★★

• I highly recommend contacting Boston Ductless Systems if you need HVAC/AC or a Heat Pump water heater - absolute professionals, solid pricing, great service. We've worked with Boston Ductless twice. In 2024 they installed a ductless system while we were finishing our attic, and in 2026 they installed a heat pump water heater. Both times we have received quick call backs, great quotes, and fast service. For the ductless system, we didn't really know what we wanted and they walked us through a few different options. Based on what we wanted to do with the space and how often we planned to use it, the team recommended we go with a slightly smaller system than we had initially requested. It saved us some $ on the install, and has been absolutely perfect to meet our needs. Zero regrets and we really appreciated the honest recommendation when clearly we could've been upsold and never known. Then, the installation went very smoothly, only took a couple of days, and we've had zero problems since. In 2026 we reached out again, this time to replace our failing water heater. The team recommended a Heat Pump and from the time to us reaching out to the time we were getting hot water, it was about 2 business days. We sent over some photos of the space on a Friday, got a quote back the same day (which we promptly agreed to having already done a little research and already being very familiar with the team) and by Monday evening everything was completed. We had a small (quickly fixed with phone guidance) that evening and even though we sent a text, after hours, the owner reached out immediately, called us, diagnosed and fixed the problem over the phone, and checked back in to make sure everything was still working. Any other company we've worked with would've sent us to voicemail/left us on read or at most offered to come out the next day, but the team at Boston Ductless got us straightened out immediately like it was the only thing on their to do list. Incredible service. If we ever need anything related to heating/cooling or water heaters again, Boston Ductless Systems will absolutely be our first call. They're also the first, last, and only company we recommend when friends or family mention they're looking to have something done.

  Joel★★★★★

• As we head into another sub zero winter weekend here in Boston, I just wanted to shout out Boston Ductless systems again. We hired them a little over a year ago for our condo, and when we bought a bigger house this year we hired them for a much bigger and more complicated install. They knocked it out of the park! System was installed perfectly, and it’s very efficient. But most importantly, it’s actually keeping us warm in these freezing temps! Thank you!!!

  Alex P.★★★★★

• Yet another satisfied customer of Boston Ductless! Here I was, thinking I was Cre's favorite customer, and now I learn that her fan club is far and wide! Boston Ductless did all the things that other customers rave about: clear contracting, transparent communication, on-time and professional crew, and the patience to retrofit the beast that is Boston's 100 year-old homes. We are looking forward to cozy winters and cool summers for years to come!

  Kimberly R.★★★★★

• Boston Ductless did a great job at our home in Dedham. We live in an older home - finding the best approach for installing five mini splits took some time and we appreciated the care they took in finding the right solution. The whole process took about a week and their team was professional, friendly, and knowledgeable. They were also very helpful in walking us through the process of applying for and receiving a rebate from Mass Save. We highly recommend Boston Ductless Systems!

  Chris K.★★★★★

Read all reviews on Google

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