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Bow Home Comfort Systems - London ON

HVAC contractor in London, ON.

Trade
HVAC contractor
Business address
662 Lauderdale Ave, London, ON N5X 1M7, Canada
Telephone
(519) 857-2029
Website
bowhomecomfort.ca
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.7 (46)

  • These guys rock! Super nice, friendly, on-time, fast, and very helpful. They’re even good with pets! Definitely recommend them and their service 🥰

    Elizabeth M.

  • Excellent service! Russ and Andrew worked in extreme heat, humidity and smoke (from forest fires) to get my new AC installed before a thunderstorm arrived and it was on a Saturday (which isn't usually a work day)! I recommend them to everyone and I will certainly tell friends and family about them.

    Bonnie B.

  • I can’t say enough great things about Bow Home Comfort! Russ and Andrew were incredibly knowledgeable, friendly, and easy to work with (and their pricing was very reasonable). They got our AC and furnace cleaned and running perfectly! The best part; they’re dog lovers and told us we didn’t need to keep ours away while they worked. After finishing, they spent time giving her pats and playing with her - it made her day! We’ll definitely be using them again and love supporting such a great local business!!

    Nick C.

  • Highly recommended, Bow Home Comfort always provided quick response and best service. Thank you Russ & Andrew

    Omran K.

  • Great family business ! They replaced our furnace and did a great job. Very friendly with our dogs as well. Pricing came out better than other companies in the area ! I’ll be using them from now on!

    Stephanie C.

  • Highly recommend - my furnace decided it was time and died on me. Russ and Andrew were able to come out only a couple of hours after I called and provided me with a quote and some options for a new furnace. I never once felt pressured to make a decision which tends to factor into my choice with a large purchase like this. I received 3 other quotes and they had not only the best price, but best warranty. I had no heat and they were able to fit me in next day for the new furnace. I really appreciated how respectful of my property and space they were (protected the flooring, left no debris etc). Could not be happier with my choice, fantastic communication and everything went so smoothly. I'm happy to support a local family business! Thanks again guys!

    Amber N.

  • I am SO happy I contacted this company. We woke up to our furnace not working and our house at 13 degrees. I spoke with Russ, and after a quick conversation he was happy to come take a look—even though it was a Sunday morning in the middle of a snowstorm. He was completely straightforward, honest, and fair, which was such a relief compared to other companies that we contacted. Russ and his son treated us with respect and kindness, had the issue fixed, and were out in under 30 minutes. They truly went above and beyond. I will only be using this company from here on out!

    Sarah G.

  • Great trust worthy/honest company with fast service. Will definitely be using them again when needed in the future.

    Chad B.

  • Had a furnance installed by this father and son business. Great service and very reasonable.

    Matt H.

  • At a friends' place and the thermostat appeared dead, it was -9 outside. The batteries had corroded in the thermostat, cleaned the contacts, put the new batteries and the thermostat came back to life. Unfortunately when the thermostat was reinstalled it turned back off. Having used Bow previously at my place for furnace and A/C as well as my parents and girl friends I sent Russ a text. He advised he was unavailable until the next morning but he provided me with the steps to try and it worked. A fantastic experience yet again. I tell everyone

    Thomas C.

  • Bow home comfort is an honest local business operated by a father and son team. Prompt installation, very fair and competitive pricing, high quality workmanship, and attentive customer service. Based on my experience I would strongly recommend their services and will absolutely use Bow again in the future. Thank you Russ and Andrew!

    Taylor

  • Bow Home Comfort always provided quick response and service when I've called them. In 2019, my MIL's 20+ year old furnace died the day after Christmas and they were there the next day to repair so her house didn't freeze and they installed a new furnace shortly after. More recently, I contacted them this autumn for a service repair at my house and they responded quickly in spite of an obviously busy week for them.

    Ben J.

  • Russ Bow put in our furnace back in 2011 and it has worked wonderfully since until recently. Last Thursday our furnace died and we were so worried with the upcoming snow storms in the forecast. We called him on Friday, and he made sure we had a temporary heat source to make it through the weekend. He and his son were here promptly on Monday morning and our house had heat again within in an hour. The price with parts and including the house call came to under $500 which was a pleasant surprise. He works with budgets and makes sure you get the best deal possible. Even back when we had our furnace installed, he made sure we were able to get the maximum rebates that were being offered by the government at the time for people to upgrade to high efficiency units. I recommend him 100% without hesitation, for old fashioned good quality customer service at a reasonable price. You will NOT be disappointed with Bow Home Comfort, try them out. Thank you Russ and son! We appreciate you!

    Angela B.

  • Bow Home Comfort Systems provided an outstanding furnace installation experience—Russ and Andrew were professional, and incredibly easy to communicate with from start to finish. They offered a competitive price without compromising on quality, and their workmanship was top-notch. The installation was smooth, efficient, and clearly handled with care and expertise.

    shafath S.

  • I have been using Bow Home Systems for all my HVAC needs in London for the past five years. Russ is incredibly reliable, knowledgeable, and one of the best HVAC technicians in the city. Highly recommended for quality service and peace of mind. Aby.

    Aby R.

  • They came out very quickly, very professional found out quickly the problem with AC unit and fixed it quickly, also they discovered the AC unit was installed wrong and fixed that as well and is now running smoothly!!! Thanks Again

    Cinzia G.

  • Russ and his son installed an A/C and furnace unit for us and after having it on during the recent hot spell we really noticed that the old unit was definitely not working as it should have. A welcome replacement. It was great to deal with Russ and we ended up referring him to a neighbour that had an A/C unit installed a few days later.. Competitive pricing and more importantly Russ responds to inquiries and followed up to see how things were going with the new unit.. Thanks Russ

    Bill

  • If you want to support a small local business, I would highly recommend this father/ son team for any furnace installation. Very quick and seamless experience. Great pricing, experienced, honest and a very responsive team. Thank you!

    Ewa C.

  • Would like to thank Russ, for our many years of fantastic services, and his son Andrew when he joined the team, they are very thorough, and will give you ideas on what might be the problem, and ideas you can try to solve it. They are very honest and will not sell you or do anything you don't need. I Would like to thank them for all their hard work, really appreciated, and I would highly recommend them.

    Mike S.

  • New furnace and ac installed professionally and in timely manner. Had Russ and Andrew over for an estimate, started and completed everything the next day. Pricing is competitive, better than others quoted me.

    Ted L.

  • Horrible experience please never go Very disrespectful

    Mahamed H.

  • Great people, awesome service, great price

    Paul H.

  • We bought a new furnace from this lovely Father and Son business. Not only was the price very reasonable but the customer service was top notch!!! I would say this is the best service we have ever experienced. Both men are lovely and after installation they left our house in excellent, clean condition! Without any doubt we highly recommend them! Thanks again, Sang and Heather.

    Heather D.

  • If you are looking for someone for your HVAC system who is honest does good work and that doesn't charge more than he has to, and that won't try to sell you something you don't need and if you like to support small business give Russ and Andrew a call, you wont be disappointed

    robert W.

  • In all my years of calling service-men, I have never spoke to someone with such a short fuse. I asked if they charge for a estimate, he got angry at my question and went off about not working for free... A simple "yes" would have sufficed Be warned about his temper.

    Maurice

  • Messaged Bow Home over the weekend when A/C wasn’t working properly. Messaged back same day with some suggestions to try while awaiting a service appointment (soonest was following day due to peak temperatures of late). Suggestions worked and avoided a service call all together! Appreciated the ongoing support while waiting for earliest available appointment.

    J P.

  • Russ and son were helpful, professional and quick. I would and will recommend this duo going forward. Amazing work.

    Bunter H.

  • We have used this company the 7 years we have lived in London, ON. They are friendly, prompt, doing service with integrity.

    Dianne R.

  • Russ and Andrew are a great team to work with, I have used BOW Home Comfort for 3 AC/Furnace Installs over the past 10 years and been very impressed on each project. I would totally recommend BOW Home Comfort to anyone looking to upgrade their existing Furnace and A/C.

    Chris H.

  • Russ and Andrew are a great team for your HVAC needs. No upsell, no gimmicks, and great pricing. Prior to contacting them for an HVAC upgrade, I had a very good idea of the furnace and AC that I had wanted. I had performed calculations using climate data from ASHRAE for London, Ontario, and determined that a high-efficiency AC (SEER 16+) just wasn't worth it due to how few hours it ran per year. Based on the increased cost of a high-efficiency unit compared to a regular unit (SEER 13), and the cost of electricity per kWh, the payback time would have been 15-30 years. Another contractor tried to convince me that I just HAD to have a SEER 20 AC because it would save me money after a few years, which is absolutely not true. If I had lived in Florida or some hot climate, then yes, it absolutely would have been worth it due to the higher temperatures and the longer cooling season, but not in Ontario. When I discussed my needs with Russ and Andrew, they agreed with me and did not push me to purchase a pricier high-efficiency unit. They also did not recommend any work that was unnecessary. The team completed the work in a timely manner with quality workmanship, and everything works perfectly. Overall, it was a great experience, and I would definitely use them again.

    felix L.

About Bow Home Comfort Systems - London ON

Residential furnace and air conditioner work in London

Bow Home Comfort Systems focuses on residential heating and cooling, including furnace and air conditioner installation, repair, and maintenance. The company also names heat-pump installation, air-conditioning tune-ups, and indoor-air-quality work involving filtration and ventilation.

Its website describes more than 30 years of residential heating and cooling experience. HVAC financing is also available for homeowners considering heating or cooling work.

Repairs, installations and customer feedback

The business has a 4.7 rating from 46 reviews and is open 24 hours daily. Reviewers commonly mention quick responses, furnace and air-conditioner installations or repairs, pricing options, and care taken inside the home.

Several reviews describe contact during urgent furnace problems and note technicians explaining options before replacement work. Others mention maintenance or cleaning work, along with courteous interactions and leaving the work area tidy.

The company says it is licensed as an HVAC contractor.

London heating and cooling conditions

Environment Canada normals for 1981-2010 put London’s mean temperature at 7.8°C, with an average high of 12.7°C and average low of 3.0°C.

For residential customers, Bow Home Comfort Systems names both furnace repair and air-conditioning repair among its services.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in London

About London

Population422,324 (2021)
Average yearly snowfall76.5 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.