Bruce Thornton Air Conditioning
HVAC contractor in Lubbock, TX.
In Bruce Thornton Air Conditioning's own words
Bruce Thornton Plumbing & Air Conditioning (BTAC) has been providing Lubbock, TX, with quality plumbing, heating, and air conditioning services since 1972. We offer 24/7 emergency services, and our experienced technicians are dedicated to providing our customers with the best possible service.
- Trade
- HVAC contractor
- Business address
- 128 Slaton Rd, Lubbock, TX 79404
- Telephone
- (806) 806-2822
- Website
- btacinc.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- TX register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Joe is amazing at BTAC. He has been to our house multiple times for various repairs and is always professional and knowledgeable.
Randy B.
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Daniel and Asher did a great job repairing a major leak under my foundation of my house. They worked hard to get the plumbing to the bathtub repaired with new water lines and installed a new shower valve! They also did great installing a new hot water heater quickly! They also addressed other major issues promptly.
Eldon W.
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Nathan came to the house and diagnosed the problem! Super nice young man, knowledgeable and courteous! It being after hours I was expecting a much larger bill, but the charges were reasonable with the time he was here! I won’t ever call anyone else!
Guy C.
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My A/C froze late evening and BTAC’s Nathan Rocha came to the rescue!! He took the time to call me the several times the following day to check up on my a/c status. That’s commitment to great service!!!
Joey E.
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Tony is the best refrigeration tech.
LaKeisha R.
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As a property Manager and business owner I’ve worked with BTAC over the span of 11 years at this particular location and longer when I was at the hotels. From new construction to install to service and preventative maintenance, I am confident to say they are AMAZING at what they do. The level of expertise, attention to details and commitment to good customer service is what we have come to expect and it’s what we always receive from their team and the Benitez family. We appreciate their hard work and service over the years. Thank yall for taking care of our historic downtown building and keeping our tenants and customers happy.
Grand L.
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Stoney help me out on my issues thanks!
Joe R.
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Jeff Davis and Kadence Gantz came out to my home and did a fantastic job! We had two plumbers come out before them and these two came out and knew what our problem was. They made sure to explain things to me in a way that I would understand and cleaned up everything when they were done! They worked really hard in this 100+ heat! No doubt I know who to call for the future!
Jennifer S.
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Thanks Nathan for fixing it! Finally can live comfortably with cool air
Parker B.
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The first guy that came to my house due to a very troublesome clog in my bathroom. He stayed here 2 hours doing everything he could to fix the problem. After the first man couldn’t get it unclogged which I didn’t get his name but he put in a lot of effort. Then they sent Isaiah to my house he to worked very hard to get that stubborn clog out. He was determined and smart. He came here went at it a few different times and finally got that stubborn clog. These guys do a great job. Highly recommended.
Bryan R.
About Bruce Thornton Air Conditioning
HVAC and plumbing in Lubbock
Bruce Thornton Air Conditioning has provided plumbing, heating, and air conditioning services to the South Plains since 1972. The company says it serves both residential and commercial clients, offering solutions for indoor air quality, furnace repair, and heat pump selection. Bruce Thornton Air Conditioning names HVAC installation, replacement, and preventative maintenance as core service offerings.
In Lubbock, electricity accounts for 54% of the heating fuel share per the American Community Survey. The climate features an average high of 74.8 degrees F and an average low of 48.4 degrees F, according to NOAA normals.
Service details and availability
The company provides 24/7 emergency services for its customers. It describes its technicians as experienced, noting that the majority hold NATE certification. For residential plumbing needs, the business offers a 100 percent satisfaction guarantee and mentions that financing and frequent specials are available.
Reviewers frequently mention the professionalism of the technicians and the ability of the team to handle difficult repairs, including major leaks and stubborn clogs. The business operates 24 hours a day, every day of the week.
Professional credentials
Texas plumbing license M40449.
BTAC provides service throughout Lubbock.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Lubbock
About Lubbock
| Population | 273,071 (2025) |
|---|---|
| County | Lubbock County |
| Average yearly snowfall | 6.6 inches |
| Heating degree days | 3,166 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.