CustomAir
HVAC contractor in Port Coquitlam, BC.
In CustomAir's own words
CustomAir is a full service mechanical contractor, specializing in HVAC and plumbing service and maintenance. With over 100 qualified technicians and 24/7 service, we are here to help when you need us. Our service area is vast with technicians available throughout the Lower Mainland, Sea to Sky Corridor, Okanagan, Kamloops and the rest of the Interior. Services include HVAC repair and replacement, plumbing service and replacement, Gas Fitting (A and B), Sheet Metal, new construction, electrical, energy retrofit experts, service and maintenance contracts available. Members of the Fortis BC Trade Ally Network and Home Performance Contractor Network.
- Trade
- HVAC contractor
- Business address
- 1835 Broadway St, Port Coquitlam, BC V3C 4Z1, Canada
- Telephone
- (604) 945-7728
- Website
- customair.ca
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- BC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.
Google Reviews
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Always available, responsive, professional and providing fair pricing for work performed. From straight forward maintenance of our Condo building to complicated repairs, expectations always met.
John M.
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We use Custom Air for HVAC, plumbing and electrical work for over 80 sites across BC. They have always been amazing, reasonable rates and communicative. Walt and his team have excellent quality of service. Looking forward continually building our relationship!
Suba S.
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From the on-site visit to provide a quote to the final installation, the entire experience was outstanding. The technician arrived on time, took the time to assess my home, explained my options clearly, and provided an honest, no-pressure quote. I appreciated how knowledgeable and how easily accessible for questions he was as I made my decision. Installation day went just as smoothly. The crew was punctual, efficient, and took my input seriously. They completed the installation neatly, answered all of my questions, and made sure everything was working perfectly before they left. My new system runs quietly and keeps the house perfectly comfortable. I highly recommend this company to anyone looking for a professional, reliable HVAC team. Excellent customer service, quality workmanship, and a seamless experience.
Brad B.
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For over 10 years, Custom Air has provided exceptional service for Shannon Oaks and Clarendon Court. Whether it's maintaining our HVAC equipment, or responding to a plumbing emergency, the team is quick to respond and communicates clearly and professionally. I've met numerous technicians over the years, and each one has been very courteous and hard-working. They are always willing to work with us to schedule repairs to minimize disruptions to our residents and staff.
Nathan B.
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CustomAir team is has provided excellent service to our commercial facilities for over 5 years. They are reliable and quick to respond.
Jerin V.
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Our plants run 7 days a week and some are double shifts and Custom Air keeps us running well with an impeccable service level when the times do arise for an emergency call
Jason D.
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we have had the pleasure of working with Custom air and the experience was outstanding from start to finish. The entire teamwas professional knowledgable and courteous throughtout the process.
ernie S.
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Try any other company you can before trying custom air as their billing practices are very unethical. The work they did was fine but AFTER I paid the amount that was quoted to me they then sent ANOTHER bill for the original estimate for $390!!! They never warned me about having to pay for a quote and I’ve never heard of a company charging their for a quote. ALSO, for a different job they quoted me for I found another company to do the same work for half the price. So very very expensive company to use and unethical billing practices. I recommend trying any other company first and getting other quotes before using Custom Air. (Also they charged me $690 to do a simple pressure test and turn off our hot water).
J M.
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Avoid this company. They hit my truck while it was parked, based off these other reviews they clearly have a problem when it comes to driving.
Natasha S.
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Wonderful human beings! Custom Air are so committed to trades and apprenticeships in BC, they donated some equipment to my school shop program, they even arranged delivery.
Dan S.
About CustomAir
CustomAir’s HVAC and mechanical work
CustomAir describes its work as mechanical contracting, with HVAC and plumbing service and upkeep at the center. The company says it has operated since 1991 and works with commercial and residential heating and cooling systems.
Its stated services include HVAC repair, replacement and installation; plumbing service and replacement; electrical work; sheet metal; gas fitting; new construction; energy retrofits; and maintenance contracts. CustomAir also names commercial air conditioning, VRF heat-pump service, indoor-air-quality ventilation, air-conditioner installation, ductless mini-splits, and planned maintenance work.
Around-the-clock response from Port Coquitlam
CustomAir says it has more than 100 technicians and provides emergency help at any hour. Its posted hours show 24-hour availability every day of the week.
The company says its technicians work across the Lower Mainland, Sea to Sky Corridor, Okanagan, Kamloops, and other Interior areas. It also identifies participation in the FortisBC Trade Ally Network and the Home Performance Contractor Network.
CustomAir’s rating and review themes
Reviewers commonly mention prompt responses, clear communication, maintenance work, repair scheduling, installations, and service for commercial facilities, while the overall feedback includes both favorable and unfavorable experiences.
For equipment work, CustomAir names central air conditioners, ductless systems, heat pumps, and commercial HVAC installations and repairs. CustomAir also offers retrofit work and maintenance programs for air-conditioning systems.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.
More HVAC contractors in Port Coquitlam
About Port Coquitlam
| Population | 61,498 (2021) |
|---|---|
| Average yearly snowfall | 40.9 centimetres |
Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.