Dawson True Services LLC

HVAC contractor in Birmingham, AL.

In Dawson True Services LLC's own words

We are a Family owned business who strongly believes in Honesty and Integrity. We are here to assist you with all of your Heating & Cooling needs. Let us be your HVAC specialist! “Quality Services at Affordable Prices”

Trade

HVAC contractor

Business address

2401 Old Springville Rd, Birmingham, AL 35215

Telephone

(205) 383-6639

Website

dawsontrueservices.com

Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 7:00 pm
Saturday7:00 am - 2:00 pm
SundayClosed

From the business's Google listing, checked Oct 2026

Register

AL register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 (224)

On time and got the job done! Very pleased with his service, Thank you again Jaylin Porterfield.

jonnita D.
The young man was cool and laid back and didn't make me feel dumb for making sure my gas was working properly.. I smell gas in my house and wasn't sure it was because it's been awhile since it been on or something else. Love the service.

Ashley H.
They were polite, punctual, cleaned up well and fairly priced!

Taryn
Jaylin and Daniel are the best! I highly recommend!!

Karen T.
Worker was respectful clean and nice was on time. Got the job done

patricia H.
My experience with Dawson True Services have been positive. My technician Devante was a true professional and I believe he went the extra mile to get my HVAC system fixed.

Demetrius P.
Dawson was responsive and sent a technician right out. Jaylin, was knowledgeable and friendly.

Charlotte S.
As a contractor, it is extremely important for me to have reliable subcontractors that do quality work in a professional manner. I highly recommend Jay and the team at Dawson True!

Joshua H.
Very efficient, courteous, prompt ànd makes life better when the air/heat works right!!!

Ms H.
I give Dawson True Services an A+!!!! I called late in the afternoon on a Friday after I saw water spots on my ceiling. They made appointment for next day in the morning. Jaylin, our tech, could not have been more professional. He called, was on time, accessed the situation and fixed our clogged drain line. He was very friendly and courteous. I will be using Dawson to handle all of my A/C maintenance and repairs.

Bethann B.
The young lady that called to set up my appointment was *so friendly* and explained what would happen next... then there was an appt. confirmation text.. then the technician (Jaylin P.) sent a text and called when he was on the way. Very knowledgeable young man... took the time to explain what he was looking for, and why... professional and courteous... and now my fan works 😊 HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️

Tiffany S.
Jaylin Porterfield came out and was very respectful and informing. He walked us through everything we would need done! Highly recommend!

Andrea
★★★★★ I’ve used Dawson True Services for five new installations and several service calls at my properties, and they have been outstanding every time. They always show up when they say they will, communicate well, and are genuinely enjoyable to work with. Every technician I’ve dealt with has had a great attitude and has been extremely knowledgeable and professional. It’s hard to find a service company this dependable, and I highly recommend Dawson True Services to anyone looking for quality HVAC service!

Trey H.
Awesome customer service, knowledgeable Tech.

Jarmaine W.
Professional, informing and courteous

Justine A.
Good service tech, reasonable price

april M.
Devante was great! Professional, knowledgeable, friendly, and honest. We will definitely use their service again.

John F.
Great service thanks so much

laquita H.
The technicians were amazing and kind gave us information on what they were doing and when they finished God bless them all thanks guys for a great job ♥️!!!!

Patsy P.
My air went out I called at 8 am and the guys were out by 11 am. Told me what was wrong what caused the issue and everything. They are very professional and knowledgeable in what they do. I think his name was Anthony but thank you for helping me I appreciate it.

British L.
Quick and efficient.

Stacey M.

About Dawson True Services LLC

Heating, cooling and indoor-air work in Birmingham

Dawson True Services LLC handles indoor-air-quality work alongside heating and cooling calls in Birmingham. The company describes itself as family owned and says it approaches its work with honesty and integrity.

Its stated services include AC repair, air conditioner installation, furnace repair, furnace maintenance, cooling-system tune-ups, and indoor air quality work. The company also says it offers air-conditioning emergency service and is available around the clock for emergency calls.

Dawson True Services LLC’s rating and customer feedback

Dawson True Services LLC has a 5.0 rating from 224 reviews. Reviewers most often mention punctual arrivals, courteous technicians, clear explanations, responsive scheduling, cleanup after the work, and repairs that restored heating or cooling.

The feedback also points to work on HVAC systems, fan repairs, drain-line issues, and maintenance or repair calls. Several reviewers describe technicians explaining the issue and the needed work before completing the job.

Hours run from 7:00 am to 7:00 pm Monday through Friday, from 7:00 am to 2:00 pm Saturday, with Sunday closed. The company says financing is available and stands behind its work with a 100% satisfaction guarantee.

Birmingham homes and heating equipment

Electricity is the named heating fuel for 54% of Birmingham housing units in 2024, per the American Community Survey. That makes electric heating equipment a material part of the local repair and maintenance mix.

NOAA normals for 1991-2020 put Birmingham’s average annual temperature at 63.0°F, with an average high of 74.4°F and an average low of 51.7°F.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.