Desert West
HVAC contractor in Las Vegas, NV.
In Desert West's own words
Desert West was founded on September 24th, 2011. We are family owned and operated and have long standing ties to the Las Vegas Valley. The owner has lived in Las Vegas since 1973, is a former Army Ranger and Retired LVMPD SWAT Officer. Discounts for LE, Vets, 1st Responders & Seniors We have built this company on the principles of Honesty, Integrity and Quality Workmanship, providing the community with a HVAC service company they can trust. Our Top Priorities are Customer Satisfaction and Employee Satisfaction. We provide continuing education and training opportunities to our employees so we can provide our customers with knowledgeable and skilled Tradesman. We are a certified Trane TCS Dealer and Mitsubishi Diamond Dealer.
- Trade
- HVAC contractor
- Business address
- 7224 W Rome Blvd, Las Vegas, NV 89131
- Telephone
- (702) 996-3855
- Website
- dwsnv.com
- Hours
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- Monday7:00 am - 9:00 pm
- Tuesday7:00 am - 9:00 pm
- Wednesday7:00 am - 9:00 pm
- Thursday7:00 am - 9:00 pm
- Friday7:00 am - 9:00 pm
- Saturday7:00 am - 9:00 pm
- Sunday7:00 am - 9:00 pm
From the business's Google listing, checked Oct 2026
- Register
- NV register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Damian just left my house, and I cannot rave about him enough!!! My AC had stopped working, and I called DWS. Not only did they get me a same day appointment, but Damian was here in less than 90 minutes! He quickly found the issue, fixed it, and fully explained everything he was doing. From his friendly attitude, to his shoe covers, everything was top notch!!
Darby L.
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Tony and his assistant went right to work and did a thorough job recommended some improvements and gave a complete report on both systems .
Jim R.
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Damian with Desert West just provided excellent service from the begining to completion of the Job. The other companies just wanted to hustle me. They replaced an old failing heat pump with a new system
G D.
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Best AC company in town. Had a whole brand new system installed in my house 12 hours after my first call. Super clean. Efficient. Trustworthy staff. I can’t say enough good things about this service.
Todd K.
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This company was referred to me by many other individuals that have used their services. They came out the same day that I contacted them and gave me a full price quote the same day. They were very professional during the bid process as well as the installation ! They delivered exactly what they promised! Price was reasonably less than the other two companies that came out and gave me a quote.
Dan V.
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Niki was able to diagnose the problem and even though she couldn’t fix it last night she came back today. Had to be up in the attic for a bit but now the air is cold again! Thank you!
Tracy D.
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Exceptional service, Nikki was very helpful and answered all of my questions. 10 out of 10!
Joseph S.
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Outstanding service! Thank you so much!
Landon R.
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Great job. Damian was excellent. Very knowledgeable and helpful did a great job for an affordable price. Same day service. Would highly recommend.
Paul W.
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Excellent job! Damien did an excellent job of explaining my condensate problem and then fixed the issue! Very satisfied.
Wayne V.
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Anthony was very kind and informative. It feels great to have a good honest company to help me with my HVAC problems.
brandon R.
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Took alot of time explaining the system with me and didnt rush thru.
Chris Z.
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Nikki did a great job coming out to our house on an emergency call out at 10:30 in the evening. She assessed the problem immediately that we needed a new blower for the downstairs AC unit. She is in the process of working with the manufacturer to obtain the blower and will keep us updated on its arrival and eventually installation. Very professional and quick response.
James
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Prompt professional response and service. Technician Nikki was exceptional. No place better for AC repair.
Tom
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Best experience we’ve had in many years. From the moment we called we were greeted with exceptional customer service by Kat. Damian checked the unit within an hour of calling and fixed the issue right away. He shared his wealth of knowledge. 10 out of 10 rating!
Alyssa N.
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As usual, DWS provided amazing customer service. The tech was timely, professional, and courteous. Always A+ service.
Ebony S.
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Thank you Desert West! I called you on early on Friday morning and you managed to have Damian stop by later the same day! Damian is a great tech, I want him next time I call too!! He asked all the right questions, and answered all of my questions. Did a thorough check-up, and I was very satisfied after the visit. No complaints!
J D.
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Great job as usual. Very professional.
Ryan S.
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Damien was a very nice service tech that came out. He took the time to explain everything. Highly recommend!
Julie B.
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Great service. Friendly and quick appointment times
Virgo 9.
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I couldn’t say too many good things about this company. My air stopped in the middle of the night. I used their website to request service. I received a text at 11:28 pm advising that their tech would be at my house between 8 & 2. Received a call at 7:35 am letting me know the techs would be here between 8 & 10. Techs arrived at 8:29, diagnosed the issue, completed the repair and were gone by 9:00. Amazing!
Lynne C.
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Excellent service! Kyle took more than enough time to explain everything before, during, and after the install process. Thanks Kyle!
Scott N.
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Professional, responsive, and efficient! I called Desert West after noticing that my AC unit wasn’t cooling properly, and they were able to fit me into their schedule right away. Before arriving, my technician, Damian, called to let me know he was on his way. I also received a text message with his photo and information so I knew exactly who to expect at my door. I really appreciated this feature because it gave me peace of mind knowing who would be arriving at my home. Once Damian arrived, he thoroughly checked the system and was able to quickly identify exactly what was wrong. He explained the issue and what needed to be done in a clear and easy to understand way. He was very knowledgeable, professional, and efficient. He completed the repair right away, and in no time, my AC was back up and running and cooling properly again. Overall, I had a great experience with Desert West. If you’re looking for a professional, knowledgeable, responsive, and reliable AC repair company, I highly recommend giving Desert West a call!
Elvis R.
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Desert West Air is very reliable and honest Christian did a great job
Sue G.
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Very honest & transparent team. Replaced my old HVAC & did a phenomenal job. Ability to come out is extremely fast. I recommend them to any & everyone!! Thank you guys!! You’re the best!!!
Jessica A.
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Tony did a great job and very professional
Ben P.
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We love Tony & his team - ALL were professional, knowledgable, responsive, and friendly. The cost of the replacement is - in my opinion - overpriced. And we would have appreciated repair options.
Joseph W.
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I was worried my A/C was malfunctioning. I called Desert West at 7:00 a.m. and they got me an early appointment at 9:00 a.m. Tony the tech showed up on time. Great communication. He checked the A/C unit and gave me the diagnosis. He explained everything very clearly. Very professional. He made sure the house was cooling before he left. Very thorough. I recommend Desert West!
Jessie J.
About Desert West
Desert West emergency AC repair in Las Vegas
Desert West advertises 24/7 emergency AC repair alongside air-conditioning repair and service. The company says it has been family owned since 2011 and works on residential and light commercial HVAC needs.
Its stated services include HVAC repair, air-conditioner installation, heating repair and maintenance, furnace repair, heat-pump services, indoor-air-quality solutions, and ductless HVAC installation and mini-split repair. Desert West also offers tune-ups and names financing through Wells Fargo.
The company identifies itself as a Trane and Mitsubishi dealer. It says new air conditioners are installed from Trane and Mitsubishi Electric, and it describes a 10-year manufacturer-parts warranty with a 10-year labor warranty.
Heating and cooling work for Las Vegas homes
In Las Vegas, utility gas heats 58% of housing units, per the American Community Survey in 2024. Desert West's heating repair, furnace repair, and maintenance work sits alongside its cooling, heat-pump, and ductless offerings.
NOAA normals for 1991-2020 put Las Vegas at a 66.8°F mean temperature, with a 79.6°F average high and a 53.9°F average low. The business says its service area includes Las Vegas, Enterprise, Henderson, North Las Vegas, and Spring Valley.
Desert West says its work is backed by a satisfaction guarantee. It also advertises a waived diagnostic fee with scheduled AC repair and a $69 tune-up.
Desert West rating, reviews, and daily hours
Desert West has a 5.0 rating from 1,216 reviews. Reviewers commonly mention same-day appointments, prompt arrivals, problem diagnosis, clear explanations, tidy work, system reports, and replacement installations; some also mention estimates and pricing.
The business is open daily from 7:00 am to 9:00 pm. Its website also names emergency service after hours, while its AC-repair page specifically advertises 24/7 emergency help.
For homeowners weighing repair against replacement, the company’s named work spans failed air conditioners, condensate issues, heating equipment, heat pumps, and new HVAC systems. Its Trane and Mitsubishi dealer status, stated warranty terms, rating, and daily schedule provide the measurable details available for that decision.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Las Vegas
About Las Vegas
| Population | 679,817 (2025) |
|---|---|
| County | Clark County |
| Average yearly snowfall | 8 inches |
| Heating degree days | 2,441 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.