Empire Heating & Air Conditioning
HVAC contractor in Rochester, NY.
In Empire Heating & Air Conditioning's own words
Empire Heating & Air Conditioning is the leading company for all of your heating and air conditioning needs. We install top of the line Rheem HVAC equipment and provide maintenance, service, and repairs on all makes.
- Trade
- HVAC contractor
- Business address
- 469 East Ridge Road, Rochester, NY 14621
- Telephone
- (585) 325-6760
- Website
- empireheatingandac.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- NY register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Brian was very polite professional and personable he explained everything and treated us like family
Mary R.
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Fred did great work and was very nice. Checked over everything to ensure all systems were working properly.
James E.
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Fred Jones and his helper were very informative on the work they were doing and very nice to deal with. They got our furnace installed in a short time.
My O.
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Fred and Rob did a fantastic job with the new furnace. They were careful and they cleaned up afterward, and the furnace works great!
R W.
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Brian came and cleaned. Looked at both the furnace and the air conditioner said everything is in good condition. He's very responsible and he did a fine job on doing everything that he was supposed to can't say enough about empire heating. Thank you so much!
Peggy S.
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Just had a new furnace put in to replace 25 year old one. Called around multiple, multiple places (large and small companies). Price couldn’t be beat and service is wonderful. Small company feel that’s appreciated. Rob and Fred did the install which went to perfection. Very kind, efficient, and knew exactly what they were doing. Recommend all the way around.
Corey S.
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We have been dealing with this company for many years & will continue to call on them. The customer service in the office was very professional to our tech Brian who was prompt & quick on the job.
laurie R.
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Brian was very fast, detailed, friendly and informative. Great to know I’m ready for all season changes.
David B.
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Brian, the Empire Maintenance Partner and his partner were very personable, professional, and knowledgeable. They took the time to explain their assessment and were very proficient in completing the work. I highly recommend Empire Heating and Cooling. Thank you!
Kevin C.
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Everything good with new person, Brian. Very efficient and personable.
Maureen P.
About Empire Heating & Air Conditioning
HVAC installation and repairs in Rochester
Empire Heating & Air Conditioning installs Rheem HVAC equipment and repairs and maintains all makes. The company says it has served Rochester and Monroe County since 1968, with HVAC installation and repair, air conditioning, heat pumps, boilers, tune-ups, indoor air quality work, and ductless mini-split systems among its named services.
The company also offers financing plans, including no-interest plans, and says every service carries a 100% satisfaction guarantee. Its work is available for residential and commercial customers.
Empire’s rating, reviews, and 24-hour schedule
Reviewers most often mention courteous technicians, clear explanations, prompt work, furnace installations, maintenance visits, and cleanup after installation.
The business is open 24 hours every day. In Rochester, utility gas heats 71.7% of housing units per the American Community Survey.
Rochester heating and cooling work
NOAA normals for Rochester for 1991-2020 show an average high of 57.9°F, an average low of 40.0°F, and an average temperature of 48.9°F. Empire Heating & Air Conditioning names Rochester and Monroe County as its service area.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Rochester
About Rochester
| Population | 206,108 (2025) |
|---|---|
| County | Monroe County |
| Average yearly snowfall | 94 inches |
| Heating degree days | 6,426 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.