Figlia & Sons Inc
HVAC contractor in New York, NY.
In Figlia & Sons Inc's own words
Figlia & Sons is NYC's premier PTAC and HVAC company, family-owned and operating for three generations since 1960. We specialize in the sales, service, and installation of packaged terminal air conditioners (PTAC), heat pumps, water-source systems, and commercial HVAC across Manhattan and the greater New York City area. As the manufacturer behind Simon-Aire PTAC units, we offer expert installation, repair, preventive-maintenance contracts, and emergency service for residential buildings, co-ops, condos, and commercial properties.
- Trade
- HVAC contractor
- Business address
- 746 E 9th St, New York, NY 10009
- Telephone
- (212) 686-0094
- Website
- figliasons.com
- Hours
-
- Monday9:00 am - 5:00 pm
- Tuesday9:00 am - 5:00 pm
- Wednesday9:00 am - 5:00 pm
- Thursday9:00 am - 5:00 pm
- Friday9:00 am - 5:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- NY register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
-
Worst company and customer service I’ve ever dealt with. The first red flag was that they charged my credit card the full service amount several days before they even arrived. The technician, Angel, showed up and spoke no English. A second person, who appeared to have little knowledge of AC repair, was brought in to translate. After two service visits, my AC unit still wasn’t repaired. When I complained, they tried to charge me for a third visit. I called another AC repair company, and they diagnosed and fixed the problem in 30 minutes…a clogged condensation drain tube. After, my AC works perfectly. I called Figlia three separate times asking to speak with a manager. Each time, I was told the manager was either busy or in a meeting. I sent an email as well and never received a response. I paid Figlia over $400 for a repair that wasn't completed, had to hire another company to actually fix the problem, and couldn't get anyone in management to address my concerns. I highly recommend NOT calling Figlia & Sons if you need your AC unit repaired.
Vincent
-
My building uses HVAC’s, which are a huge headache and much more expensive than window ACs. This incident happened 2 years ago but I’m still furious and as I’m looking thru google to find service for my HVACS I want to contribute my experience with this company. I called to make a routine appointment at the end of the winter to service my 2 units. I was referred to Figlia by my building. Ok no problem right? They’ve been here before, they must know the routine. When the appt came, they did not bring the COI. I do not understand how a company who works in these buildings every day can forget a COi. If I forgot what I needed to work my clients for sure would no longer use me. So I give them another chance. They make the appt and no one comes. I called Figlia and they said the technicians could not enter the bldg. I called downstairs and NO ONE SHOWED UP!! What kind of nonsense is this?? I am self employed and when I have people come to work in my apt I have to give up any jobs I may have and not make any money that day. I cannot tell you how furious I am. If you make an appt with these people just be aware that some shenanigans like this may happen. I will never call Figlia again and anyone who asks me about them in my bldg is told this story. This incident cost me 2 days of work.
Christina
-
We have used Figlia for years and they have always given great, professional service. We have 4 separate hvac units in in condo, and we have used Figlia to service or replace all of them. Great team.
Howard C.
-
A brand new unit we bought less than 6 years ago is already dyng. Also, they play a lot of money games (charge extra for doing a standard COI, don’t come out until they bill your card in advance), and their customer service got nasty after we placed our original order. The machines are much much louder than their Ice-Age counterparts. Why I dealt with these guys I'll never know.
Lew W.
-
Excellent 👌
Reputation A.
-
Be aware on the road. This driver doesn’t car for traffic lights and people. special the driver in the photo. Almost executed me and my wife By running red light.
Agris J.
-
Hi, your team came to fix my ACtoday unit but wound up just taking it without letting me know. I can't get a hold of you or them for a return or fix date and it is a heatwave. The ac unit is just empty now. Can you please let me know how to resolve this? They gave me no paperwork and just had me sign some random thing saying it was fixed. Super poor service as you also came at the one time I asked you not to despite three day of phone calls, coming from you proactively to help me and the drivers or workers just ruined it all. They also came to my building twice before at the wrong hours which bothered the lobby.
Chad B.
-
Fast and friendly service.
Max F.
-
Sylvia and team are wonderful, prompt and always fixes things quickly and makes things right. This company has the highest integrity and highly recommend!!
Grace S.
-
Hi, I noticed your Google profile has mixed reviews. I help local businesses improve reputation and get more customer trust. Want me to take a quick look? Check my bio for contact.
Mwangangi A.
About Figlia & Sons Inc
PTAC and heat-pump work in New York
Figlia & Sons Inc centers its work on packaged terminal air conditioners, alongside heat pumps, water-source equipment, and commercial HVAC. The company says it has operated in New York City since 1960 and remains family-owned across three generations.
Its services include sales, installation, repair, preventive maintenance, and emergency work for PTAC units and other HVAC equipment. The company describes work for residential buildings, co-ops, condominiums, commercial buildings, apartment complexes, and larger installations across the greater New York City area.
Figlia & Sons' repair and maintenance work
The company names PTAC repair, HVAC repair, air conditioning, heat-pump units, and preventive maintenance among its work. It says it repairs equipment from Ameristar, AAON, Airedale, Fedders, GE, Friedrich, Lennox, McQuay, York, and other brands.
Labor carries a one-year warranty. Its stated hours are 9:00 am to 5:00 pm Monday through Friday, with the office closed Saturday and Sunday.
Rating and reviewer themes for Figlia & Sons
Reviewers mention prompt, friendly, and professional service, including repairs and replacements for multiple HVAC units. Other reviews raise concerns about communication, scheduling, charges, and repair results.
Per the American Community Survey, 64% of New York homes use utility gas as their heating fuel. NOAA normals for 1991-2020 give New York an average high of 62.5°F, average low of 48.5°F, and mean temperature of 55.5°F.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in New York
About New York
| Population | 8,584,629 (2025) |
|---|---|
| County | Queens County |
| Average yearly snowfall | 27.9 inches |
| Heating degree days | 4,624 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.