Five Star A/C & Heating
HVAC contractor in Marrero, LA.
In Five Star A/C & Heating's own words
Five star A/C & Heating provides fast, reliable AC repair and air conditioning installation in Marrero, LA and the greater New Orleans area. AS a family-owned, licensed HVAC contractor with 20+ years of experience, we specialize in emergency AC repair, complete system replacements, and ductwork services for homes and businesses. we guarantee you'll never be left without working air conditioning-we provide temporary unit during repairs. call us for honest, affordable HVAC service you can trust!
- Trade
- HVAC contractor
- Business address
- 5421 Alpaca Dr, Marrero, LA 70072
- Telephone
- (504) 800-2027
- Website
- 5starac.net
- Hours
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- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- LA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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⭐⭐⭐⭐⭐ I can’t say enough great things about Randy and Five Star A/C and Heating! As a new homeowner in New Orleans and first-time duplex owner, I had a lot to learn about HVAC maintenance and managing systems for a rental property. Randy installed a brand-new HVAC system on the owner’s side of my duplex and took the time to explain everything he was doing and why. He also installed my Nest Learning Thermostats and taught me how to use and maintain them properly. I really appreciated that he always consulted with me before making any major decisions and never made me feel pressured. Randy was ON TIME every single time, which is rare and greatly appreciated. He was also extremely respectful of my home—cleaning up after himself, including the drywall mess that came with the installation, so I never felt like I was left with a mess to deal with. With 25 years in the HVAC industry, Randy also shared valuable advice about maintaining my investment and how some of his other customers handle HVAC situations for their tenants. He genuinely wanted to make sure I understood how to properly care for my system. Randy is knowledgeable, humble, down-to-earth, and professional. The level of personalized service I received was exceptional and honestly something I don’t think you get from many larger companies. I’m so happy to have found someone I can trust and confidently call if I ever have an HVAC issue. I highly recommend Randy and Five Star A/C and Heating!
Mya B.
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I cannot say enough good things about Randy and his company. He went above and beyond to get the air working in one of our rental companies. He does amazing work, great customer service and the best prices ac company in the area.
Kerry A.
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Thank you Mr. Randy for getting the ac unit up and running the right way!!!
Alexia W.
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I can’t say enough good things about my experience. Our AC stopped working, and technician Randy came out at 9 PM in the pouring rain to help us. His dedication and commitment to getting the job done were truly impressive. Randy quickly diagnosed the issue, explained exactly what was happening, and had our unit repaired in no time. He was extremely polite, professional, knowledgeable, and took the time to answer all of our questions. It’s clear that he takes pride in his work and genuinely cares about helping his customers. I highly recommend Five Star AC Repair for anyone needing HVAC service. If we ever have another AC issue, they will be the first call we make. Thank you, Randy, for going above and beyond!
FRANK P.
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AC wouldn’t cool past 79. I called Randy based on his reviews and they are spot on. He is now my go to HVAC tech. I appreciated his honesty and how explained how everything worked. He explained what he needed to do before he did it and told me why it was important. AC is working perfectly!
Juli B.
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100% Recommend! We've called Five Star twice for 2 seperate issues with our air conditioner and both times he arrived same day and had our air conditioner up and running quickly. He worked within our budget and even gave us a discount! We 100% plan on calling him again with any future a/c & heating needs, and absolutely recommend him.
Jenifer C.
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I highly recommend Randy and his service. I had a faulty new install and installer bailed on me. Randy was able to quickly diagnose the problem and get it fixed at a reasonable price. I am forever grateful.
Kendra B.
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Very professional was on time answered all questions. Will recommend Randy and Five Star AC/&Heating to all family and friends.
Gilda H.
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Huge thanks to Randy for saving us from this brutal LA heat! Our outside AC unit stopped working overnight, but he came out quickly, found the electrical issue, and fixed it right away. Randy was super professional, polite, and reasonably priced. Highly recommend
Ana M.
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100% recommend Five Star, Randy answered at 10 o clock on a Sunday night and agreed to come and inspect our unit at 630 the next morning before his other appointments. He showed up when he promised and had us up and running in no time as well as set up an appointment for a maintenance service. Couldn't be happier and grateful for his service, professionalism, honesty, and great pricing. Thank you again for a great experience!
Carlos P.
About Five Star A/C & Heating
AC repair and replacement work in Marrero
Five Star A/C & Heating names AC repair as a central part of its work. The company says it handles air-conditioning installation, complete system replacements, ductwork service, regular maintenance, and indoor air quality work for residential and commercial customers.
The business describes itself as family-owned and says it has more than 20 years of HVAC experience. It also says it can provide a temporary unit while a customer’s air conditioning is under repair.
The rating, reviews, and hours for Five Star A/C & Heating
Reviewers most often mention rapid response, after-hours availability, diagnosis and repair of cooling problems, clear explanations before work begins, and communication about the work.
Customers also commonly mention appointments outside ordinary business hours, including evening and weekend calls. The business is open 24 hours a day, seven days a week.
Air conditioning work against Marrero's home-heating and temperature profile
In Marrero, electricity is the primary home-heating fuel for 58% of housing units in 2024, per the American Community Survey. Marrero’s 1991-2020 NOAA normals show an average temperature of 69.7 degrees F, an average high of 78.2 degrees F, and an average low of 61.2 degrees F.
The company says it is fully licensed and insured by the state of Louisiana for residential and commercial work.
Its stated work includes regular AC maintenance as well as repair and installation.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.