General Heating & Air Conditioning
HVAC contractor in New Orleans, LA.
In General Heating & Air Conditioning's own words
General Heating and Air Conditioning is a third-generation, family-owned HVAC company serving New Orleans and the surrounding area. With over 70 years of experience, we provide AC repair, 24/7 emergency service, AC system installation and replacement, ductless mini splits, and routine AC maintenance to keep your home comfortable year-round. Known for reliable HVAC service and deep roots in the community, we’ve been helping homeowners stay cool and comfortable since 1954.
- Trade
- HVAC contractor
- Business address
- 3500 Monticello Ave, New Orleans, LA 70118
- Telephone
- (504) 488-0826
- Website
- ghacnola.com
- Hours
-
- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- LA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Very helpful and knowledgeable
Harris P.
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Never been more comfortable! Amazing customer service, fair pricing, professional staff. I had to replace two units after my twenty year old systems failed. Did my research and selected General Heating and Air. After installation, the crew were conscientious about cleaning up, even wiping fingerprints from the attic door! New systems cooled the house better than ever and are super quiet. Highly recommend!
karen
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Great service
Earl G.
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General AC and Heating has always been there for us!! 3 times in 10 years my ac went down and they always got it fixed 2 times in the middle of summer heat the coil went out and fortunately the mfg warranty covered the cost and when the new one arrived they installed it in one day. Which kept my wife happy and cool. 2 times every year they do a maintenance check and found issues during those checks and spent the time to figure out what was wrong and got it fixed. Thanks Gen AC & Heat.!!!
John W.
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Dennis performed Semi annual maintenance check per maintenance contract.
Tom E.
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Reliable service by friendly service technicians every time
Kathy C.
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came out timely, worked hard to repair my AC unit without making me buy a brand new condenser for tens of thousands when the condenser was still reparable
Ben B.
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Been using them for years. Always quick to reply and show up, never had a problem with the service.
Jeff S.
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Recently bought and re-leveled my duplex. One of the 4 units stopped working. I called the company that the property had been using and they stated that the whole thing needed replacement. Called General and Jeremiah came out and it was just a fuse! $85 service call with a truly pleasant serviceman and it’s running just fine now. Honest and nice, what more can you ask for?
Jenna K.
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Came out for estimate for broken compressor. Paid the service call and agreed to have them repair it. The next day I had to chase them down to set the appointment and was rudely told they “weren’t interested in taking the job.” I begged them to help me as it was 80 degrees in my house with no AC and they rudely refused with no reason. I would recommend avoiding this company.
Katie L.
About General Heating & Air Conditioning
General Heating & Air Conditioning dates to 1954 and is now in its third generation of family ownership. The company says that history gives it deep roots in New Orleans. General Heating & Air Conditioning describes residential and commercial work across Greater New Orleans and Southeast Louisiana.
AC repair, mini splits and heat pumps in New Orleans
AC repair leads the services the company names. Next come system installation and replacement, ductless mini splits and scheduled maintenance, with routine tune-ups listed as their own item. On the heating side, the company names repair and installation, heat pump work and thermostat problems.
Indoor air quality work sits alongside the equipment trades. The company also advertises emergency service around the clock and says it often reaches customers the same day. Technicians are described as trained for heat pump repair and installation as well as urgent breakdown calls.
Electricity heats 61% of New Orleans homes, per the American Community Survey for 2024. NOAA normals for 1991-2020 give the city a mean temperature of 71.3°F, an average high of 79.1°F and an average low of 63.5°F.
What customers say
Its hours run 24 hours a day, seven days a week, which covers nights and weekends as well as the working day.
Reviewers mention quick arrival, same-day AC fixes, honest diagnosis, tidy installation crews and long-running maintenance visits most often. One reviewer was unhappy with how a repair job was followed up.
Financing, warranties and commercial work
The company offers financing on HVAC systems, which matters when a replacement is the outcome of a failed unit. It also says parts and labor warranty options are available. General Heating & Air Conditioning covers commercial HVAC problems as well as home systems.
On new equipment, the company states a six year warranty for single stage systems and a 12 year warranty for two stage systems with an inverter.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.