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Furnace Family Edmonton

HVAC contractor in Edmonton, AB.

In Furnace Family Edmonton's own words

Furnace Family is a trusted HVAC residential company offering furnace, A/C, plumbing, electrical and duct cleaning services. Proudly serving Calgary and Edmonton for over 20 years and part of the ATCO family of brands.

Trade
HVAC contractor
Business address
10351 61 Ave NW, Edmonton, AB T6H 1L1, Canada
Telephone
(780) 432-6459
Website
furnacefamily.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
AB register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.9 (3922)

  • Came same day when I was having furnace issues. Ryan, was extremely polite, helpful, and professional. Not only did he quickly diagnose the problem but he fixed it quickly and explained what the issue was. He explained what I can do to solve it if the issue happens again and told me what the next steps could be if the issue persists.

    Ben C.

  • The Technician Rico, was friendly, courteous and professional. Explained his work thoroughly and easily understood. Thank you Rico

    Brian P.

  • Great price and professional service.

    Larry N.

  • Had Ryan attend to go a furnace tune up. Explained the good, bad and choices moving forward. Very knowledgeable and professional service. Highly recommend

    Ricco 1.

  • The install looks very clean and professional and the installers where amazing and very informative

    Paul M.

  • Installers dod an awesome job and explained everything

    Yoseikan K.

  • The Techs Eric and Richard were outstanding, polite, professional and did a great job

    tonytigerca

  • Friendly and very professional! No hidden charges, paid as quoted🥰

    Just G.

  • Very happy with the whole process from the estimate where the time was taken to answer all my questions to the install. The furnace and AC installation looks great, much better than before. Everything is working perfectly so far. Updated 10/6/2026: Just had a service call and couldn’t be happier with the service. Was on-site less than two hours after initial call and fixed in 30 minutes. Super friendly and answered all questions.

    Mark D.

  • Great experience from start to finish. You can probably get much cheaper with smaller contractors but I'd rather pay to have reputable HVAC done right with long term support. Chris the estimator talked me through all my questions and explained things very well. David scheduled the install and helped with some paperwork, everything very smooth. Keegan and Josh did the install and hooked things up exactly as I requested, personable guys, easy to work with, and clearly take pride in doing clean tidy work. No issues so far and I have confidence that they will help me out if issues come up.

    maguro23

  • Professional neat and clean highly recommended 👌

    Garth E.

  • prompt appointment, thorough inspection and recommended/ replaced worn part

    orest P.

  • We were very pleased with the service and the technicians that did the work. Everything was excellent .the a/c installation went very well .

    Herman T.

  • Dave in sales was very professional and very thorough with options. Install team did a great job, conscientious about being clean, respectful. This company has replaced my son's furnace, now mine, both completed as advertised and with the utmost professionalism. Well done!

    Victor P.

  • came this morning. did his job did not try to upsell me told me exactly what I needed to do. fair price, professional and courteous

    Antje M.

  • Professional team, timely support, collaborative and thorough.

    Robert L.

  • Matt was great and professional, we had Aaron in the past he was also great. We are always happy with Furnace Family Servhce. I highly recommend them.

    Felipe M.

  • Knowledgeable, punctual, polite, helpful. Good experience.

    Marg K.

  • Absolutely pleased with Jeff at Furnace Family! Checked everything out with the furnace, explained everything and wrote down how to change the humidifier pad. Very helpful and detailed! So very pleased!

    Violet

  • Exceptional service. Mike was very pleasant to deal with. The issue was very easy to fix. Definitely recommend this company for any one that needs their services.

    Sandy C.

  • Mr.Harman did a good job at my home. Fully 2 hours work. He told me weak points and good advice. Thx...My furnaces are old, so It's valuable. Even not too old, I can recommend for peace of mind.

    Dongyeol S.

  • I am very pleased with the job done by Furnace Family Edmonton Got my hot water tank installed in 2 hrs Technician Lee Buchanan done the job in very profession

    Shark L.

  • Mike is my Furnace Guy! What helps when having someone working on the furnace is a personality, and someone that explains the issues. As long as Mike is with you I will be as well

    Alan B.

  • Matt, thank you so much for the yearly check up our furnace today. You always good care of our furnace with good knowledge‼️ Thanks again and have a great fall.

    Hiromi K.

  • Excellent service. Afterwards explained in Detail what was done to the furnace/AC. Any follow up, also. Gave a detailed written report. Highly recommended for anyone looking to have their A/C or Furnace - yearly maintenance…. Dayle

    Leonard M.

  • The service provided by RICO was outstanding. It was on time, quick and efficient.

    Debra S.

About Furnace Family Edmonton

Furnace Family Edmonton names 24/7 emergency service as part of its residential HVAC work. The company says it handles furnace and A/C repair, maintenance, air conditioning, heat pumps, indoor air quality, plumbing, electrical work, and duct cleaning in Edmonton and Calgary.

Furnace repair, maintenance, and emergency calls

Its website names furnace repair and maintenance, A/C repair, HVAC maintenance plans, and furnace tune-ups. It also advertises a $139 furnace tune-up, along with high-efficiency furnaces, cold-weather heat pumps, and smart thermostats with 0% financing for 12 months.

The company describes its work as residential and says its electrical service in Edmonton draws on 30 years of experience. Its business description says it has served Calgary and Edmonton for more than 20 years and is part of the ATCO family of brands.

Edmonton hours, rating, and customer feedback

Furnace Family Edmonton is open 24 hours a day, seven days a week. It has a 4.9 rating from 3,922 reviews.

Reviewers most often mention prompt arrival, clear explanations of diagnoses and repair choices, and technicians who answer questions. They also mention thorough inspections, clean installation work, courteous crews, quoted pricing, and furnace and air-conditioning service calls completed quickly.

Edmonton's 1981-2010 Environment Canada normals show an average temperature of 4.2 degrees Celsius, an average high of 9.3 degrees Celsius, and an average low of -1.0 degrees Celsius. The company also names financing options, plumbing, electrical work, and indoor-air-quality work alongside its heating and cooling services.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Edmonton

About Edmonton

Population1,010,899 (2021)
Average yearly snowfall48.6 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.