Hanna Heating & Air Conditioning

In Hanna Heating & Air Conditioning's own words

We have been servicing the heating and cooling needs for Andover, KS homes and businesses for decades. With 3 generations of experience, we are proud to continue providing reliable and affordable service to our community. Whether you need an installation or a repair on your furnace or air conditioner, you can count on receiving timely and friendly service at any of our 3 locations: Wichita, Andover and Newton. Hanna Heating & Air Conditioning provides a complete variety of home and business HVAC services. This includes heating and cooling replacement as well as indoor air quality services include air purification. We also install and service whole home humidifiers. Hanna has been servicing Wichita-area homes and businesses since 1983.

Trade

HVAC contractor

Business address

2015 N Andover Rd, Andover, KS 67002

Telephone

(316) 733-7913

Website

hannainc.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

KS register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.3 ★★★★★ (40)

• After experiencing a very intermittent problem with my furnace that I've been dealing with for over year and a half and after having several technicians from various companies look at this issue without being able to diagnose it. Hannah Heating and Air Conditioning from Andover office sent out Wayne. Wayne not was able to diagnose the problem almost immediately but was also willing to take the time out to explain the step by step process of what was causing my issue. My furnace has been running flawlessly ever since. I highly recommend Wayne and the team at Hannah Heating and Air Conditioning in Andover! Great Job!

  Mark M.★★★★★

• Did not fix my problem after two visits. Called another company and they fixed the issue right away. Called and emailed asking for a refund and they never got back. Would not recommend.

  Kaid R.★★★★★

• We have used Hanna Heating & Air for over 6 years and have been very happy. We have the yearly service plan. They are very responsive when we need service outside of the twice-year cleaning.

  Leeanna H.★★★★★

• After 14 years with Denny's, now Hanna hvac, I have suffered with a painful, unnecessary, sad decline in management and newer employees. This severe decline in service and rise in charges isn't the only problems. They hate coming to Newton and charge excessively for the drive. All this after having bought the good company that we had locally. The unprofessional and overtly rude attitudes were what finally drove me off. A younger service person literally lied about me. Simply because, during COVID, I required a mask. And to spray his shoe bottoms. He never used the in home work boot booties. My wife is severely disabled with a suppressed immune system. This is not a good company to go with at all.

  Jonathan S.★★★★★

• Wayne is always kind a courteous when he comes to service our HVAC system

  Krista★★★★★

• On time, quick to do the job, efficient, pleasant. AC went out on a 100 degree plus day and they were out 20 min after the call.

  Michael N.★★★★★

• Scheduled an appointment and no one called to say what time they would be there. So I called to follow up and got nothing but attitude from the lady on the phone. Said they called me 6 times. I have no missed calls, or voice mails. Then said it would be another week after I was scheduled the next day. Ridiculous. Lady was SO RUDE! I would find someone else. They apparently are SUPER busy. And if you live in Towanda it's "way out there" so don't bother.

  Stephanie H.★★★★★

• My HVAC system stopped working on Monday. The next 4 days were forecasted to be around 100 deg each day. I called Monday afternoon to get the next available appointment - Wednesday afternoon. They were the first to answer. I scheduled the appointment and asked if I could cancel if I got an earlier appointment elsewhere (I didn't). They said "of course" please call as soon as possible so they could service someone else. Here is how it went: 1. The initial phone call was answered by a very polite young lady who took the time to discuss the issue and offer suggestions. 2. I was called the next day (Tuesday - nearly 24 hours early) to ask if they could send a tech due to an opening. 3. Service tech (Wayne) arrived a full day prior to my appointment. Pleasant and professional. He asked what was happening and went directly towards, and identified, the issue without hesitation. He was happy to answer any questions I had. We chatted and, never once did he stop working while engaging in very polite conversation. I would not only recommend this company, but would ask to have Wayne be my technician. The repair was done quickly and the price was reasonable. My HVAC is working perfectly now.

  Rick T.★★★★★

• Nice job pleasant and knowleable worker

  Sharlene H.★★★★★

• Adam was quick, efficient and courteous. Also reminded me about the 30 day warranty on the call.

  Shelly M.★★★★★

• Took care the quickly and saved me some money.

  Rodney M.★★★★★

• Just had a new furnace, ac and water heater installed. From the first meeting with the project manager to the technicians that installed it everybody was prompt, professional, clean, knowledgeable, nice and affordable. Highly recommend!!!

  Zach W.★★★★★

• I highly recommend Hanna Heating & Air Conditioning for your heating and cooling needs. The service and installation workers are some of the best I've ever come across. They are very knowledgeable, efficient and highly skilled. They removed our old a/c & furnace and installed a new RUUD Achiever air conditioner & furnace system in 2 hours. They respected our property and left no trace they were here after finishing the work. This is the 2nd A/C & heating system that Hanna Heating & Cooling has installed in our house since it was built 30 years ago. Nothing but the best to say for this business and their staff.

  Larry M.★★★★★

• I was visiting my sister in Derby Kansas June 5th when her air conditioning stopped blowing cool air. She called the Hanna at about 8PM and left a message with their call center. Johnny Combs returned the call Saturday morning and assured my sister he would squeeze her in that day...a short time later he called back and said he would be there shortly. When he arrived we were greeted with a BIG and enthusiastic SMILE. You could immediately tell he likes his work and takes pride in his job. His communication was professional and ...still smiling!!! He quickly found the freon leak and provided a temporary repair and advised he would set up a appointment on Monday to return and repair the leak. He called back early Monday just like he promised and set up a time for the repair. We will definitely call Hanna if we ever need help with our heating or air conditioning and will recommend them to any of our friends or neighbors needing help!!! Johnny is amazing...Fantastic customer service!!!

  cheryl E.★★★★★

• I was really impressed when i called Friday about my hvac system that was not cooling. Jeff walked me thru what i needed to do, at least what i could do from my end. Liked the reaction so much i called them for a service call the next business day!!

  Chuck S.★★★★★

• Sept. 19, 2019 My husband and I had Hanna Heating & Air Conditioning come to our home to fix our air conditioner a few weeks ago. What a terrible mistake we made. This company is so dishonest they rank as crooks. Our first experience was this Spring with a 99.00 sevice call to check and clean your unit to ensure having uninterupted service in the hot summer weather. Of course we hoped if anything was in question it could be fixed. I just wish I'd looked at their other customer reveiws. Now in Sept. The unit is down and were in 95 degree weather. The repairman was here for about 30 minutes and found the problem right away. The blower motor was no good. He said he would be back in a few days because they had to order it. Then he handed me the clipboard to sign for that service call of 98.00. I did not sign anything about an estimate of $1,000.00. Later the service manager was very rude and insisted I did. The total bill was $1,541.80. I've never had a male talk to me so mean and rude. He said, we don't ever want to do business with you again. "I don't want to mess with you. It's because he knows my husband and I knew they cheated us badly took advantage of the heat. One of the customers that gave a review also knew about Washers Specialist in Wichita and that you can buy all types of motors for $100.00. It is overwhelming to see the reviews left. Three people had similiar problems. Jess, Derek and Amy Banta. They were scammed in similiar ways like us. Also, the parts and labor were not listed with prices on our invoices. I am going to find out if my Trane was out of warranty. At any rate I intend to write the Trane Company and let them know how Hanna is using their name. I will never forget how their Service Manager John talked to me. It was very inappropriate. Please protect your yourself from these criminals. NOTE TO OWNERS; please don't make any of your phoney replies to me. Linda

  Linda C.★★★★★

• I am posting another update. We had to spend another $1800, for another coil this summer. This one as well as the last one would have been covered by the warranty had Hanna handled things the way they should have. I am updating my review from a year ago. We continue to have problems with the poorly installed systems that Hannah put in. And I am also finally responding to Hannah's response to my review (because we are having problems again and it brings it all up). I did call them, as they repeatedly asked me to do in their response. They were untruthful and very rude in our short conversation and offered no resolution. As my original review says, I do not recommend Hannah at all. I hate to speak so negatively of a local business but as I said before, in this case it is warranted and I hope to save others from similar problems. First of all I want to say I rarely post reviews. This case however, warranted a review as I hope to save others from our awful, costly experience. This specific Hanna location installed two brand new Ruud ac units in our home 4 years ago. We were promised lower utility bills. Our bills have consistently been higher since installation of the units, and a lot higher. Additionally, we have had to have many service calls, most of which have not solved our problems. One example, at one point the thermostat basically quit working and they wanted $275 to replace it. Instead, I got the exact same unit on Amazon for $125 and all I had to do was open the box and plug it in. The "last straw" and the reason we are finally posting a review is that recently, after multiple trips out to repair one of the units, Hanna insulted us by coming back out and standing in the entry and telling me we needed a new coil. The technician said the part was covered under warranty but the installation was $600. He said he knew this was the problem because "it is the only thing it could be", I am not kidding at all, that is exactly what he said! He never left my entry, never looked at the unit, never checked ONE THING and suggested a $600 repair, and again, that was only for labor. We called Hanna after he left and the lady that answered said part of the cost was filing a lot of paperwork for the warranty and that maybe we should try a Trane, I guess suggesting that we buy more new units from them after only 4 years. Anyway, the place is a complete joke. We had another company out that afternoon, they added freon and the unit has been working fine since. I would stay away from this place for both service and new installations.

  A B.★★★★★

• Johnny was incredible to work with! He was friendly and efficient, quickly finding the issue with our AC and fixing it with ease! We appreciate how personable he was and would highly recommend his services!

  Ashley P.★★★★★

• Johnny was simply phenomenal! He got our AC up and going and was one of the most sincere and friendly gentleman I have met. 5 stars and highly recommend this great company!

  Jon T.★★★★★

• Cesar and John just completed the installation of two new AC units and a furnace in my home. They were courteous, friendly and knowledgeable. They did an excellent job and I couldn't be more pleased. Jason, who bid my job, was also wonderful and a wealth of good information. I would highly recommend Hanna Heating and Cooling for any HVAC need.

  Daniel S.★★★★★

• Johnny Combs was referred to me by a friend in 2017 when our A/C froze up. Johnny told me what was wrong and gave me three options to address the problem. He didn't force anything upon me. He didn't tell me I had to replace the unit. He told me what each of the three options would get me and let me make an informed decision. Johnny's approach was a welcome surprise. I've never received such treatment by other service industry professionals. I've always been told "You have to do _____." I've never been given options. I've continued to call Johnny with my HVAC needs and he never ceases to amaze me. He's repaired the unit at my rental house (twice) and finished what someone else started at another house that's under construction. Johnny understands that money doesn't grow on trees and he always gives me options instead of pressuring me into an expensive decision (which usually means buying something brand new). I'd recommend Johnny and Hanna Heating & Air to anyone and I'd be tempted to argue with you if you were going to use someone else.

  Frank C.★★★★★

• Jason and the rest of the team are amazing!! I started requesting bids last March for an HVAC system. The prices were all over the place and I could not get anyone to call me back. When I did get a chicken scratch bid, it was vague. I can’t in good confidence spend 10k+++ with a business without details. As a business owner, it surprised me that so many companies had zero follow through. Most of of the places I called wouldn’t even travel 30 miles. I even called a local company and after they came out, they never called back to give me a cost I even called multiple times to ask for it. Jason called me back the day I called them. He drove from Andover to Hutchinson to Marion and back to Andover the day he came out to give me an estimate. Each day they did the install his team drove 100+ miles. His company wasn’t the cheapest but for what I got they were!! It was so worth the money! Last night I slept like a baby with my new central heat and air. I’ll be using them in my other home, without a doubt! I would highly recommend them to anyone!!! ❤️❤️❤️❤️

  Tiffany J.★★★★★

• Wayne Schoonover was the service tech that worked on our office. In a nutshell, excellent service. Not only was a difficult problem corrected, but he was patient and explained very clearly what was going on and what needed to be done.

  Trever P.★★★★★

• Hanna Heating and Air came to our rescue after our unit was fried. Unbelievable support and professionalism. They jumped on it and have us now up and running. Extreme;y reasonable price compared to others we have used in the past years. Highly recommend Mike Schwarz and the other Mike. Thank you, Hanna.

  Kelley M.★★★★★

• Kevin serviced our air conditioning system. We have been a Hanna customer for several years and have always had a pleasant experience with the service. We have always received great service from Hanna.

  Eugene M.★★★★★

• We have used Hanna for several years. Extremely responsive, professional, reasonable prices, with qualified technicians. We have consistently been pleased with the quality of their work.

  Stephen A.★★★★★

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