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J&L Plumbing and Air

HVAC contractor in Mesa, AZ.

In J&L Plumbing and Air's own words

J&L Plumbing and Air began in a saddle shed behind our home in Queen Creek. Just a guy and his brother in law trying to provide for our families. One thing that we decided right from the start is that we'd never, ever forget where we came from. With a focus on doing the right thing we started to expand and grow. Now, a few short years later and we have a growing team who share the same values and vision of helping customers and each other as best we can. We will always stand behind our work, and we'll never cut corners. If you want the job done right the FIRST time, give us a call for all your plumbing and HVAC contractor needs.

Trade
HVAC contractor
Business address
535 W Iron Ave, Mesa, AZ 85210
Telephone
(480) 720-7809
Website
jlplumbingaz.com
Hours
  • Monday8:00 am - 4:00 pm
  • Tuesday8:00 am - 4:00 pm
  • Wednesday8:00 am - 4:00 pm
  • Thursday8:00 am - 4:00 pm
  • Friday8:00 am - 4:00 pm
  • Saturday8:00 am - 12:00 pm
  • Sunday8:00 am - 12:00 pm

From the business's Google listing, checked Oct 2026

Register
AZ register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.7 (783)

  • Was lied to by their technician for almost a Week even though I gave him at least five or six chances to be honest while I was waiting for a hot water heater went back-and-forth between the technician and my homework company until the plumbing company admitted that it was them wanting all this extra money For something that was completely unnecessary and had nothing to do with The actual problem, not knowing that I know more about plumbing than they thought they continue to lie to me about parts that had to be replaced! Needless to say, I told my Home warranty company to send out a different company

    Rèal F.

  • Service from J&L plumbing has been excellent. They were sent out from my home warranty company and met all my expectations. The owner followed up when we continued to have issues. Techs Angel and Pedro were awesome. Both were respectful and explained everything they were doing to resolve the issue.

    Deanna G.

  • Sunday, Sunday, Sunday... My water heater went out on Sunday. I got the remaining lukewarm water for my shower. Can't say the same for Tammy. She got cold water... Called the home warranty company on Monday and they dispatched J&L plumbing on Tuesday. Great service. The young man that did the work was amazing! Colton was his name. Very professional and accommodating. Hot water for all!

    Rich N.

  • CJ was amazing! Ask for him if need work done. Great personality coupled with expertise. Hard to find theses days.

    Alhia O.

  • J&L Plumbing and Air was recommended to me through my home warranty, and I am so glad they were. Marcus came out and was fantastic! He was efficient, highly knowledgeable, and quick to fix the issue. I really appreciate the great communication and professional service. Highly recommend Marcus and the J&L team!

    Vanessa R.

  • CJ who works for JNL plumbing made a service call today to me and he was absolutely outstanding. I couldn’t have asked for a more informative service call and he went above and beyond to help me with the next steps to be taken to correct the issue, I would highly recommend CJ for plumbing needs. He’s a stellar service man and the follow up is incredible.

    Deborah A.

  • I had an excellent experience with this company! Mark was absolutely fantastic—very skilled, professional, fast, and clean. He replaced my garbage disposal and toilet wax ring, and both jobs were done perfectly. Mark is truly an excellent technician. He worked quickly but carefully, kept everything clean, and made sure the job was done right. I highly recommend this company, and especially Mark, for anyone looking for reliable and professional service!

    Jonah F.

  • Honest company - CJ was great and easy to work with, kept me informed. Unlike AM PM plumbing who are scammers. AM PM Plumbing told me there was a foreign object blocking my faucet, NOT sediment/wear and tear; and I would have to pay them out-of-pocket for a replacement. I got a second opinion, it turned out to be sediment, and it was completely covered by warranty. GO TO J&L!!!!

    Nareg M.

  • Colton was awesome!

    Matthew P.

  • Look at Yelp reviews. The Google reviews are higher and I believe they are providing incentives for the good reviews. I’ve hate working with this company. We unfortunately use them through our home warranty but we will be making sure we can use a different company. Pedro was supposed to come between the window of 8-noon. He came at 755 and knocked. We were not available at that time. I have been sitting at my door since 8. He came at 755. He said he sent us a text he was going to be early. There is no point in arrival windows if they aren’t going to come during them. It’s a pain to even get on the schedule with them in the first place. I called the front office and they said that they should be arriving during the window. It’s Friday and I have to wait until Tuesday to have them come back. They didn’t show up for the rescheduled appointment either. Don’t trust this company especially if you are using your warranty.

    Ashley H.

  • I’ve had nothing but amazing experiences with this company! They always have been able to come out same day at the beginning of the time window they provide. My technician today, CJ, was great! I called at 10:51am to request an appointment for a water heating issue and my problem was fixed by 12pm!

    Jaz R.

  • J&L was dispatched by my home warranty company. Tech botched the job. What was J&Ls response? Send the same guy. Requested someone different and they refused - manager repeatedly ghosted my calls, "in a meeting" every time. Avoid them like the plague. They do NOT take responsibility for their mistakes.

    Michael W.

  • I called my home warranty company about a clogged sink which happened the day before an international trip. I needed the clogged taken care of that day. They sent JLPlumbing. Colton was my service tech. He was there by noon that day and had the clogged cleared very quickly. He called before arrival to give me an ETA. He was right on time. What a courteous and kind young man. He was efficient and polite. No problems since. Good work, Colton.

    Beverly M.

  • Reading other reviews on here, I’ve noticed a pattern: J and L plumbing are absolutely atrocious when it comes to helping people who are using them through a home warranty claim. Every single one star review I’ve read has to do with a home warranty claim. Sorry guys, just because our home warranty place picks you, doesn’t give you the right to treat the customers like trash. Trust me, if it were up to us, we WOULD NEVER PICK YOU EITHER. My experience with them has been horrific and I’m not being dramatic. They are the WORST when it comes to communication, hard to track down for answers, and a simple job of replacing a trim kit turned out to be almost a 2 month ordeal because THEY kept ordering the wrong size for our shower. They installed 3 different trim kits 3 different times. Every time I had to call them back it was MINIMUM an hour hold time on the phone. There’s so many details of the issues that went down but I won’t waste my time or yours. I basically had to beg them to come out and finish their job THEY kept messing up. I had to be the one to keep on it because nothing was being done. The funniest part of it all that was the last straw and provoked me to write this review was that after this horrible frustrating 2 month long process of no communication and proving very difficult to work with, we finally get someone out who claimed to be at least a ‘Manager’ of some sort and seemed very sincere when he told us to reach out to him directly if we needed anything else at all. Stupid naïve me believed him and texted him with a question: No response. Nothing. What a joke of a company. Professionalism, customer service, and communication are all foreign concepts to them. Next time I place a claim with my Home Warranty I will INSIST that they do not pick J and L.

    Megan C.

  • Luke did a great job. He was quick and had fantastic customer service. I was assigned them by my home warranty service but I would definitely use them again!

    melanie B.

  • When you choose a company to work on your home, professionalism and safety should always come first. My water heater failed about a week ago, and I contacted my home warranty company. They sent out a plumbing company to inspect the issue. During the assessment, the technician discovered that water had seeped into the base of the structure. Rather than simply replacing the water heater, the plumber took the time to explain that they could not perform the installation until the damaged area was repaired and met safety standards. It was clear that this company values doing the job the right way, not the easy way. After repairing the foundation so it met code requirements, I'm now scheduled to have the new water heater installed. It's refreshing to work with a company that puts safety, integrity, and quality workmanship ahead of rushing through a job. I truly appreciate the technician's professionalism and commitment to protecting homeowners. That's the kind of service that earns trust and deserves recognition.

    Michael M.

  • J&L Plumbing was sent my by warranty company for a garbage disposal issue. I only needed to pay my service fee. Luke was very professional, neat, clean, and had the disposal replaced very quickly. Highly Recommend.

    Barb M.

  • Awesome service, great customer service, very friendly and very knowledgeable..Colton was beyond great. It was an absolute pleasure having him working on our plumbing.

    Bernadean H.

  • Great experience with Paul who came out to fix our toilet and then replaced our poor builder plumbing connectors. Super helpful, very professional, would highly recommend.

    Ariane G.

  • Paul was great...informative, kept me up to date, on time and perfect installation

    Daniel D.

  • Paul was amazing! He communicated with me every step of the way, was on time, and made sure the area was clean when he was finished.

    Aisha C.

  • Paul did a great job noticed first disposal was broken installed second one done in less than an hour great job

    Dennis M.

  • Home warranty company had jl to replace water heater. Quote was double what home warranty showed they were supposed to bill. Went back and forth home warranty said we had to use jl for install. Finally agreed to pay $600 extra so $1200 labor to install a water heater!!!!! Then jl said they couldnt source a 75 gallon water heater for 3 weeks. I got one from lowes in 2 hours and had a other plumber i have used in the past install it for the original $600. Would never reccomend this company. Just honest feedback from a few hours of wasted time on calls and days waiting to resolve a failed water heater.

    rob R.

  • Awesome work by Colton. The handle broke and it was dripping water. That valve was 26 years old and he was able to get it out without doing any cutting to the drywall You can see the before and after pictures. Highly recommended.

    Efrain U.

  • Paul was great to work with great communication always called and he was on his way. Gave me updates constantly great job.

    Mustafa M.

  • Paul was exceptional! I opened a service ticket on Fri night and I wasn’t expecting anyone over the weekend but he called Sat morning to let me know he’d be here in an hour. He finished the job quickly and was very kind. I’m stuck in a wheelchair right now and he even helped moved some packages on my porch. Highly recommend

    Lily B.

  • J&L Plumbing & Air was dispatched through my home warranty company, and I was very impressed with Luke, the plumber who replaced my garbage disposal and two sink faucets. He was professional, courteous, knowledgeable, and did excellent work. Based on my experience with him alone, I would highly recommend J&L. The only reason I'm not giving five stars is the communication from the office. When I initially placed the work order, I advised them that I had a 3/4 HP garbage disposal, but that information was not included on the order. I also left a voicemail asking them to confirm they had added a second faucet to the work order after it was approved by my home warranty company. I never received a return call, and the faucet was not added. When I contacted Old Republic Home Protection, they confirmed it had, in fact, been authorized. Overall, the quality of Luke's workmanship and professionalism made for a very positive experience. I would recommend J&L Plumbing & Air, but I hope they improve communication between the office and their customers.

    Gail G.

  • I have used Mason from J&L Plumbing twice through my home warranty company—first for a faucet repair and then for a leaking toilet at a rental property. He did an excellent job both times. Mason stands out for his professionalism and communication. He gives a proactive call when he is on his way and keeps you clearly updated on the issue and the repair costs. He is also highly responsive, answering questions directly and quickly without any runarounds or delays. His reliability and clear communication made the whole process seamless. I will definitely consider hiring him directly for future projects and highly recommend his services.

    Yuexia D.

  • I had a leaky toilet and Mason came by and very quickly, got it fixed!! He cleaned up his mess and was super friendly!! What a wonderful experience!! Thank you Mason!

    Susan B.

  • Paul was a great technician. Timely and satisfactory!

    Brandi M.

About J&L Plumbing and Air

Plumbing and HVAC services in Mesa

J&L Plumbing and Air provides residential services for heating, ventilation, air conditioning, and plumbing systems. The company says it grew from a small operation in a saddle shed in Queen Creek to a professional team that focuses on directness and avoiding corner-cutting. It describes its work as being driven by a goal to complete tasks correctly the first time.

According to its website, the business offers same-day and emergency services throughout Maricopa County. This includes the areas of Phoenix, Scottsdale, Mesa, Chandler, and Gilbert. The company maintains a 4.7 rating based on 783 reviews. Some reviewers have noted fast response times and professional technicians, while others have reported issues regarding arrival windows and communication with management.

In Mesa, electricity accounts for 76 percent of the heating fuel share per the American Community Survey. NOAA normals for the area show a mean temperature of 71.8 degrees F.

Professional credentials and availability

The company operates seven days a week, with morning and afternoon hours on weekdays and half-day shifts on Saturdays and Sundays. Its website names ROC #351354 for plumbing and ROC #318065 for HVAC.

roc #351354 (plumbing) and roc #318065 (hvac).

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Mesa

About Mesa

Population513,656 (2025)
CountyMaricopa County
Average yearly snowfall0 inches
Heating degree days1,307
Most common heating fuelElectricity

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.