Peterson Oil Service
HVAC contractor in Worcester, MA.
In Peterson Oil Service's own words
Since 1946, Peterson Oil Service has been catering to families and businesses in Central Massachusetts, Southern New Hampshire and Northern Connecticut. Our delivery and service teams are experts in heating oil, cooling, plumbing, and equipment installation. We install only the latest high-efficiency equipment from the best heating and cooling manufacturers in the U.S. Our job is to always ensure you and your family are kept comfortable, and with attentive, friendly support you can count on, 24/7.
- Trade
- HVAC contractor
- Business address
- 75 Crescent St, Worcester, MA 01605
- Telephone
- (508) 368-1000
- Website
- petersonoil.com
- Hours
-
- Monday7:00 am - 4:30 pm
- Tuesday7:00 am - 4:30 pm
- Wednesday7:00 am - 4:30 pm
- Thursday7:00 am - 4:30 pm
- Friday7:00 am - 4:30 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- MA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
-
Very pleased with Peterson Oil’s customer service & service team They have never let me down & that in itself is worth mentioning!!
Candace C.
-
Perhaps the worst company around. I have had nothing but issues with both service and delivery. Unfortunately they don’t care about keeping customers. Highest prices around and terrible customer service. There is a reason the class action checks keep rolling in.
Adam K.
-
You should probably teach your employees to drive. Dude is lucky I narrowly avoided the accident he almost caused.
Elsa F.
-
Worst customer service ever.
Uai U.
-
Just almost got took out by one of your trucks cutting through the town of Seekonk into Pawtucket. The driver could tell what was going on, but still chose to put us in a bad position and then flips me off afterwards. Wish he would’ve stopped. Maybe your guys should start taking the highway again instead of cutting through town.
Brandon H.
-
Have my account set for auto-pay and they just forgot to take out November. So now I get a call asking for 2 months payments. Get organized! Auto pay is to prevent this!
Jeremy F.
-
Had Peterson for about a year. Dishonest, disorganized, and awful to deal with every step of the way. Changing to a different company. They did poor work installing an oil tank, damaged my stairwell, and made both a physical and bureaucratic mess in the process.
Marc A.
-
Rick and Kenny came to swap out my old oil tank for a new one and they did an exceptional job! They even had to pipe it through a roof in my shed and they sealed it up so perfectly that I would’ve thought they were also roofers. All in all, I was in a bad situation and they’ve made that all disappear. Thank you!
Kory V.
-
I have been a customer of Peterson Oil for 18 years. I would like to compliment you on your outstanding Customer Service. Anytime I've ever had a issue, Peterson handles it extremely well with prompt resolution to the problem. Anyone I've ever spoken to on the phone is very polite, professional and patient. Service technicians are always on time, courteous and do great work. Today was my first time ever experiencing no heat. I was nervous. But I called first thing this morning and within THE HOUR, someone was out to my house and fixed the problem. Heat restore and my worries were gone. Thank you for being an excellent heating provider. I highly recommend Peterson to everyone!
Sharon D.
-
I called due to running out of oil.This was Jan 9th 2025. My 74 yr old uncle just was coming home from U Mass Hospital and i was paying cash for 100 gallons. This was 5:10 pm and because I wasnt a customer they couldnt help me. I said it 24 degrees. Sorry i cant help you. I explained if you deliver the oil you will have me as a customer,and retain one. If not i may freeze. Nevermind my uncle. Again im sorry sir. Corporate greed. I suppose borrowing a cup of sugar is out of the question then?? What a chilly one tonight.
Paul B.
About Peterson Oil Service
Peterson Oil Service's heating-oil work
Heating-oil delivery is a named part of Peterson Oil Service's work. The company says it has provided heating-oil delivery, equipment installation, maintenance, plumbing, and cooling work since 1946.
Peterson Oil Service describes work for homes and businesses. It also names Central Massachusetts, Southern New Hampshire, and Northern Connecticut in describing the areas it serves. Equipment installation and maintenance sit alongside delivery and plumbing rather than as separate lines of work.
Equipment, cooling, and plumbing in Worcester
Peterson Oil Service says its delivery and service teams handle heating oil, cooling, plumbing, and equipment installation. The company also states that after-hours and weekend emergency service is available to qualifying customers.
Per the American Community Survey's 2024 figures, utility gas heats 51% of Worcester housing units. NOAA normals for 1991-2020 give Worcester a 47.6°F mean temperature, 57.9°F average high, and 37.2°F average low.
Peterson Oil Service's rating and hours
Reviewers discuss customer service and service crews, delivery, account billing, and oil-tank replacement work, with sharply different experiences reported.
The business is open Monday through Friday from 7:00 am to 4:30 pm, and is closed Saturday and Sunday. Its stated after-hours and weekend emergency-service option is separate from those regular hours.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.