Promise Heating & Air

In Promise Heating & Air's own words

Promise Heating and Air has been proudly serving homeowners in the phoenix valley close to half a decade now! With a fleet of 7 vehicles we are always ready to service our homeowners with any heating or cooling needs, like AC repairs, maintenance, and even furnace maintenance for those rare cool winters here in the Arizona heat! We are a 24/7 company that wants to serve every homeowners in the Phoenix valley with 5-star service!

Trade

HVAC contractor

Business address

2010 N 22nd Ave, Phoenix, AZ 85009

Telephone

(602) 363-0230

Website

promiseheatingandair.com

Hours

• Monday7:00 am - 7:00 pm
• Tuesday7:00 am - 7:00 pm
• Wednesday7:00 am - 7:00 pm
• Thursday7:00 am - 7:00 pm
• Friday7:00 am - 7:00 pm
• Saturday7:00 am - 7:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

AZ register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 ★★★★★ (237)

• Good, excellent.

  David G.★★★★★

• Wow!! What an amazing company!! I really appreciate Jesus coming out and helping me out with my AC and thermostat today. Very respectful, explained everything in great detail so I would understand, and worked in a timely manner!! I would highly recommend reaching out to this company if you're having issues with your AC or heating!! Thanks again to Jesus for the amazing job he did today!! Stay blessed!

  Benjamin O.★★★★★

• Our A/C went out during a recent vacation. When we returned the house was over 100 degrees. Promise fixed it same day! Thank Gentlemen, you have a customer for life!

  Bill R.★★★★★

• I had a roofing company doing work on my roof for several days. Early afternoon on the final day I came home to a blank thermostat. I had nowhere air-conditioning in the hundred plus degree weather for most of the night. I had called the roofing company to tell them. I told them that I have multiple sclerosis in a heat sensitivity. That seemed to seriously light a fire under their butt. They swore that they would have it dealt with. I heard nothing from them until my doorbell rang at 9 PM. Jesus showed up and spent quite a lot of time in my attic and on my roof before finding the problem. He was fantastic and got the work done well. I highly recommend this company. Just a heads up that I did not pay for this, the roofing company did. So I can’t speak to the cost.

  Dean R.★★★★★

• Does great work and very pleasant to work with

  Nick M.★★★★★

• I highly recommend having Jesus handle your AC needs. He’s a wealth of knowledge and will take care of any problems you have!

  Brian S.★★★★★

• Mariana is a great person, professional and kind. Excellent response time and work ethics. Fast and reliable.

  Dominique F.★★★★★

• HVAC company that is honest and efficient. They have a membership plan that makes sure you are taken care of without all the nonsense.

  Chelz L.★★★★★

• Quick response, and easy to work with! Highly professional and quality work.

  Michael K.★★★★★

• Great service they came out late at night to fix an issue with an A/C unit within an hour of calling.

  Wesley H.★★★★★

• This is the most reputable, honest and experienced HVAC company that I have ever worked with. They treat every customer like family and they do what they say they’re going to do. I highly recommend them.

  SDE L.★★★★★

• Wonderful company to work. The owner Jesus is super delightful! He went above and beyond to provide me a service 😃

  Paul S.★★★★★

• Love the team at Promise! They truly take care of their customers with integrity.

  Kenyon C.★★★★★

• Jesus went above and beyond “fixing” the mini-split in my central Phoenix rental! Plus he did a little re-education in teaching me how to properly use the whole system, great tech & all around a wonderful customer service attitude!! Would definitely recommend him & the company!

  Charles Z.★★★★★

• My blower motor started running constantly even when the system was turned off. Jose came to my home in Tempe same day, diagnosed the issue as a bad thermostat, and replaced for me. Very professional and friendly guy, great service, will be calling these guys first for all my future HVAC needs!

  Conor H.★★★★★

• I can’t say enough good things about Promise Heating and Cooling and especially Jesus. From start to finish, Jesus was professional, honest, and incredibly knowledgeable. He took the time to explain what was going on, walked me through my options without any pressure, and made sure everything was done right the first time. You can tell he genuinely cares about his work and about treating customers fairly. The service was prompt, the pricing was transparent, and the quality of work was excellent. If you’re looking for someone you can trust with your HVAC system, ask for Jesus—you won’t be disappointed.

  Ryan S.★★★★★

• Jesus was friendly and awesome in explaining what the issue was. Highly recommend Promise Heating and Air!

  Andrea M.★★★★★

• Very good service

  Monique★★★★★

• So grateful for Promise Heating & Air! The motor when out on my a/c Friday evening, Jesus came to the rescue Saturday morning at 10am! He was professional, extremely knowledgeable, and efficient. Tech Robert had to come back to finish a few things the following day, he was so friendly and skillful as well. Cannot thank them enough for their rapid assistance!

  Jenni G.★★★★★

• ⭐⭐⭐⭐⭐ Promise Heating & Air is awesome! They came super fast when we needed help with our AC. The service was really quick and the people were very nice and helpful. They explained everything so we could understand and got the job done right. I would definitely call them again if we need anything. Great customer service and fast work. Jesus is the best technician in Phoenix!!

  Miguel G.★★★★★

• Originally was not very happy with this company. we bought a new unit about 2 years ago, we got a ten year warranty that covered us for ten years. our AC stopped working, its 95 inside the house so we called them to come check it out and paid a 100 bucks. they cleaned off some leaves and said it was fine and all we needed was the have our ducts cleaned. AC still not working, so i called the tech and he said he would call his boss and see what he could do. haven't heard anything we waiting all afternoon for a call, we had to have someone else come and fix it. We ended up paying 400 bucks to have a clog to our drain pipe. we just chalked it up to its whatever and never called them to complain we were just happy we had air again with the baby in the house. today i got a call apologizing and offered to pay for having another company come out. we appreciate this a lot we have a baby and every bit count right now. thank you guys for making thing right and showing you care we will be going back to you guys in the future

  Jese S.★★★★★

• Jesus was friendly and professional. Got the job done in 100°. Very reliable.

  Blake R.★★★★★

• Jesus was amazing he did an awesome job He was very quick and efficient. Thank you So much for helping us.

  adam M.★★★★★

• Jesus came for service call on AC unit 8/22 on our rental property. He was efficient and honest. Did what was needed to get unit working right away and work with my husband on a plan for further work that will need to be done. He’s a really nice guy, professional, kind, honest and knowledgeable. Robert came to our home for AC unit on 8/7, hottest day in August ever. Diagnosed our problem and gave us our options for further needs. He too was professional, kind, honest, friendly. We’ve been extremely impressed with this company. We will continue to use Promise Heating & Air for our needs. Thanks so much for being an honest company!

  Candy R.★★★★★

• 5 star review for Robert with Promise Heating and Air! After suffering in a 95 degree house for 2 days I called Promise for help. Within 2 hours Robert arrived, professional, polite, respectful and extremely knowledgeable. He had us cooling off in no time at all. I am so glad I found Promise and was very impressed with everything about my experience with them, from my call to them and thanking them for fixing my AC unit so quickly.

  Debbie G.★★★★★

• From the very first appointment, my experience with Promise Heating and Air was outstanding. The consultant took his time to do a thorough walkthrough of my home, ensuring that every detail was considered so the quote was accurate and tailored to my needs. That level of care right from the start gave me confidence in moving forward. The installation team was equally impressive—professional, courteous, and respectful of my home throughout the process. They kept me updated on their progress, explained what they were doing, and even took the time to walk me through all the features of my new thermostat so I could make the most of it. What really stood out was the attention to detail at the end. They didn’t just finish the installation—they repaired and repainted the attic entrance so it looked better than before. On top of that, they included duct cleaning, which was the perfect finishing touch to an already excellent job. I couldn’t be happier with the service, quality, and professionalism I experienced. Promise Heating and Air truly delivers on their name!

  Paul C.★★★★★

• Thanks to the technician Robert for the great andservice he did on our A/C.

  wermiton P.★★★★★

• Was able to accommodate a time that worked for me and job. The tech Uriel was very nice and thorough. They even made it a priority to come back asap to check it out again the next day, when the unit was cooling fully. Would recommend

  Suzana V.★★★★★

• Jesus, was very professional and explained in detail what was wrong with my unit. My family appreciates the quick response on short notice. Will be calling on Promise for all of our A/C and heating needs.

  Jonathan G.★★★★★

• Honest and reliable service. Jesus Montes was very knowledgeable and real in informing me about his service and company. Definetly would recommend this company.

  Elizabeth E.★★★★★

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About Phoenix

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.