RighTime Home Services

In RighTime Home Services' own words

Experience reliable HVAC services with RighTime Home Services. We offer comprehensive heating and cooling solutions, including system installations, routine maintenance, and prompt repairs to keep your home comfortable. Serving Irvine, Long Beach, Anaheim, and surrounding areas, our skilled technicians are fully background-checked and dedicated to delivering quality service and customer satisfaction. With transparent upfront estimates, flexible financing options, and 7-day emergency service, you can trust RighTime Home Services to keep your HVAC system running smoothly. Contact us today to schedule your appointment.

Trade

HVAC contractor

Business address

2720 S Harbor Blvd Ste B, Santa Ana, CA 92704

Telephone

(714) 361-2917

Website

ars.com

Hours

• MondayOpen 24 Hours
• TuesdayOpen 24 Hours
• WednesdayOpen 24 Hours
• ThursdayOpen 24 Hours
• FridayOpen 24 Hours
• SaturdayOpen 24 Hours
• SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

CA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.6 ★★★★★ (969)

• Not a good experience with those guys, im paying 17k for 3 splitters. The city came to do an inspection and told us the splitters need on and off switches. We called the guy who said, "I will personally make sure you are satisfied %100. Well, it's been 4 months, they haven't come to comply with the city and we still have monthly payments. Please go somewhere else. They don't do what they promised. I honestly think we got ripped off 😕 they haven't come to do maintenance and when we call it's always the same bs. Still waiting 😕

  Hazel G.★★★★★

• We spent $9000 on a wall AC unit in 2021, it is no longer working and they told us they could not help as they no longer provide service for wall units. They were even unwilling to provide me with a maintenance or repair company that could assist. The person I spoke with just kept saying my supervisor instructed me that we no longer service wall units and we can not assist any further, like a broken record. Sorry we ever did business with this company.

  Carrie D.★★★★★

• I do not recommend this company. They advertised on Facebook for a $59.99 inspection to check the electrical system of the air conditioning. I clearly told them before they started: do not touch anything, because my AC was working fine. I only wanted a basic inspection and cleaning if needed. After they left, my air conditioner stopped blowing cold air. Since then, I haven't been able to use it properly. Now the fan is not working at all. When I contacted the company, they said they "didn't touch anything" and refused to take responsibility. They told me I would have to pay again for them to come out and check it. They are ignoring my calls and not trying to resolve the issue. I ended up calling another technician to come check the system for an estimate. He told me that the wiring had been messed up, which is likely why the fan stopped working Very disappointing experience. I feel misled by the advertisement and unsupported when a problem occurred immediately after their visit.

  Seda A.★★★★★

• The technician, Zach was very knowledgeable and explained very clearly all the repair work that needed to be done. He answered all my questions. He was very neat and cleaned up the work area. I would highly recommend Zach and GreenstarHome service.

  Kathy W.★★★★★

• My name is Paul Casillas. I purchased my air conditioner quite some time ago. About two years ago it started having issues, and was not blowing cold air. Greenstar came to fix it. Put some liquid in it and pumped in some freon, charged my a bunch and moved on. It worked for a bit but they had to come back the following summer. This time they told me they needed to put a substance in that would fix the leak and pump it full of freon again. They tried to charge me about 1800 total for this repair (for the guy to literally just sit there and pump stuff into my system). They were nice enough to give me a discount and I paid. I finished out the summer and it was fine. I also asked if they needed to return after 48 to 72 hours and check the system and they said no. I just recently turned on my air and once again its not working. So I need them to come back. I tried to call and ask if they could come back and fix since its is the same issue that has been going on for two years now. They told me there work is only guaranteed for 3 months (what a joke, just enough time for the freon to run out and for them to come rip me off again). I asked a manager to call me so we would discuss the situation, never even got a call. I really loved this company but as of late they have just ripped me off. They over charge, do not return calls, and do not actually take care of your issues.

  Paul C.★★★★★

• Needed to replace very old furnace. Prompt response to on-line search and service inquiry. Knowledgeable, courteous, and professional communication. Quoted price was higher than alternate service providers. Value for on-time reliable installation is excellent. Safe, clean, installation by experienced technician and assistant. New furnace functions as promised - thank you. We will see how post-installation inspection and follow-through on required permits are handled by Greenstar and permitting agency - fingers crossed ; ) ... updating this review - the installed furnace passed rigorous inspection today - the California state inspector commended Greenstar for a top notch installation, rare and well-deserved high praise. Thank you, Greenstar!

  Brian C.★★★★★

• These guys are super predatory. Had our AC/Heater tuned up through Home Depot and these guys were the authorized company that scheduled us. Not only did they reschedule 4 times but the guy that finally did the tune up put a bypass in our wires and cranked up the heater pressure to create a service call. I would NEVER go with this company again and will be reporting to BBB. This is shady, dangerous and outright disgusting. I can't imagine the amount of people they have scammed into doing the "fixes" they suggest. Luckily we called the person that installed it years ago and he was honest and fixed the bypass and pressure.

  Brittney R.★★★★★

• Fantastic experience. Reasonable pricing for excellent, professional service

  Jurgen C.★★★★★

• 🚨Update- Ritetime/Green Star management/owner: Replying to your comment.... This is the problem! We've been reaching out and NO ONE from management has called us back. SEVERAL times we've called and no call back. Disappointing to say the least! Improper HVAC Installation and Failure to Respond** installation performed by Right Time / Green Star, a company we were referred to through Home Depot. While the installation initially appeared satisfactory, serious long-term issues have arisen due to improper installation practices, compounded by a complete lack of follow-up or accountability from management. Due to the L-shaped design of our home, the installers ran refrigerant lines, tubing, and wiring directly across the roof from the front of the house to the electrical panel. These lines were installed tightly against the roof surface, leaving no clearance for proper water drainage. Our home, built in the late 1950s, has never experienced this much water pooling in this area prior to this installation. Since the installation, water now collects excessively due to the obstruction created by the HVAC lines, causing roof damage and accelerating deterioration. As licensed professionals, the installers should have anticipated this issue and taken preventative measures, such as proper spacing, elevation, or shimming, to allow water to flow freely. Their failure to do so constitutes negligent workmanship. We are now required to replace our garage roof, and the placement of these HVAC lines has significantly increased the cost and complexity of the project. A technician from your company confirmed the issue during a service visit and advised that management would contact us. That visit occurred over two weeks ago. Despite multiple phone calls and messages, no one from management has responded. We are not requesting that the company pay for our roof. We are requesting a professional solution, options for correcting or rerouting the HVAC lines, and a clear estimate so repairs can proceed. The failure to respond is unacceptable. If this matter is not resolved promptly, we will pursue alternative remedies, including filing complaints with Home Depot corporate, the Better Business Bureau, and the appropriate contractor licensing authorities.

  Joy E.★★★★★

• On time. Diagnostic made fixed problems and checked work

  Peter C.★★★★★

• Everything was great technician was right on time very pleasant and professional did all checks. Thank you

  Margo W.★★★★★

• We have service contract with the company and receive a major check-up every six months. Their technicians are very professional on checking our furnace and AC. love the service

  Desiree C.★★★★★

• Carmelo was A+++++++++!!! Super qualified, efficient, on time, knowledgeable, and nice!!

  Stephanie B.★★★★★

• We found Leo Mendoza to be very efficient, courteous & helpfu. We were very pleased with his efforts.

  William M.★★★★★

• Excellent customer service and HVAC Ricardo did an excellent job. All well done. This service was part of my warranty.

  Adow G.★★★★★

• Richard Hauser came to my house on 12/5/25 he was very professional and knowledgeable he repaired my furnace and air conditioner in no time at all. He asked me a few questions and knew exactly what to do. I am highly satisfied with the job Mr. Hauser did at my house.

  Alberto M.★★★★★

• After the system was installed, it was unable to pass inspection. This company uses a third party vendor to perform an inspection prior to calling the city to finalize the permit. The inspector noted a problem with an inspection port. Greenstar has made no serious effort to resolve the issue. Technicians came out twice and were unable to demonstrate that the port actually worked. I have spoken with them a half dozen times with no resolution, only empty promises to have someone call me back. It has been 6 months and the possibility remains that they performed a faulty installation. The system runs great, it just might not be maintainable.

  Video M.★★★★★

• Problem was not fixed, but he would have you the front office schedule another appointment to fixs and complete everything. Looking forward for your call soon

  gerald R.★★★★★

• The salesperson was professional and knowledgeable. The sales process was smooth and speedy. However, the installation is a different story. No workers showed up on the promised date, and the project was delayed by a day to start. Now, it’s been 10 days into the project, and the installation is still incomplete, even though it was supposed to be a two-day job. The system still shows a critical error message that needs immediate attention, but the technicians can’t offer a solid solution. Despite these issues, the installation team was professional and courteous. At this time, I am still waiting for a resolution to enjoy a safe and reliable system.

  Joe C.★★★★★

• Our technician Hugo was very kind and was open to letting me shadow his assessment of our heater. I learned a lot and will use him for calls in the future.

  Daniel T.★★★★★

• Derek was great! Explained to me exactly what I need and I didn’t feel like he was trying to rip me off. Very honest and sincere and I truly appreciate that.

  Tamarah C.★★★★★

• This company has the worst customer service. Had an appointment and after waiting all day I was notified technician wouldn’t be able to make it. They could reschedule me for the following week (6 days later), between 8-12. On the day of the appointment no one showed up so at 2 I called only to find out they could come out between 3-4. Got a text at 4:30 to tell me they would be out between 5:50-6:15. At that point I was done. When the tech finally showed up I couldn’t get the service done bc I had a meeting to go to at 6. The dispatch office is the worse, they kept saying not to worry, they would send someone the next day (Thanksgiving), they could see there were people scheduled to work that day, NOT TRUE. The technician that came called his boss bc he was unaware of the claim dispatch was talking about. Obviously dispatch doesn’t communicate with the local offices. This company has no regard for the customers, their satisfaction and good service. I am grateful to Richard, the technician who came early the next day (Thanksgiving) and performed the service. He was very thorough and pleasant. Richard is definitely an asset to the company and I hope they appreciate his dedication and professionalism to the job. I definitely would NOT recommend Greenstar due to poor customer service and lack of communication with dispatch and technicians and especially the customers.

  Virginia★★★★★

• The incompetence of the employees from so called 'call center' is over the top! There is NO actual office number nor a phone number to a Supervisor, Manager or Owner, whom you can speak to as to their products and services is absurd, for they ARE NOT ABLE to forward calls for their is NO Office personnel is what they said Crazy! Don't know if this business is ran out of a storage unit or a garage

  Ceci G.★★★★★

• Great service, as always, is appreciated!!

  Dolen H.★★★★★

• Technician was knowledgeable, courteous, excellent overall

  Evelyn L.★★★★★

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About Santa Ana

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.