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Tropical Heating & Air in Partnership with Dial One Cooling

HVAC contractor in Santa Ana, CA.

In Tropical Heating & Air in Partnership with Dial One Cooling's own words

Tropical Heating & Air in Partnership with Dial One Cooling is a Veteran-owned HVAC and plumbing company serving homes and businesses throughout Orange County. Our licensed and experienced team provides expert air conditioning and heater repair, installation, maintenance, and plumbing services with honesty, reliability, and respect for your home. We proudly partner with Dial One Cooling to bring added expertise and dependable service to every job. At Tropical Heating & Air, we show up on time, communicate clearly, and offer fair pricing with quality workmanship you can trust. Your comfort and satisfaction are always our top priority.

Trade
HVAC contractor
Business address
12271 Ranchwood Rd, Santa Ana, CA 92705
Telephone
(949) 709-8132
Website
tropicalheatingandair.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
CA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.6 (29)

  • Respectable and trustworthy company. One of the very few that actually knew what I was talking about and were willing to discuss prices.

    Brett S.

  • Moonie was very helpful! As soon as we called, he came right away and fixed our air conditioning. He’s very reliable, and I would highly recommend him to anyone. Thank you, Moonie!

    Eritrea F.

  • Great service Mouny stayed until the job was perfectly done.

    Gary S.

  • They are good, I hope they keep doing good work.

    Patrick G.

  • Repaired our old ac with the advice to replace it in the near future. He gave us options and we chose. He also checked our water heater while here. Thank you

    Karen A.

  • Great service as usual, ac and water heater thank you very much

    StarWars S.

  • Moonie did a fantastic job with our A/C repair and maintenance. He gave us great advice regarding our available choices, including the financial impact and long-term expectations of options. As customers, we feel confident about his honesty and commitment to our satisfaction, and his standards regarding quality of work.

    John H.

  • Great job and thank you. More then happy with our new hvac system

    Darlene B.

  • Great service.

    Brian L.

  • Moonie with Tropical heating and air inc is a very detailed oriented and extremely clean with his work. I am very pleased with the installation of an A/C and air handler at my place. Extremely professional and sincere with customer. He takes pride on his work plus many years of experience in the business. Appreciate the great job Moonie.Thanks

    TONY F.

  • Based on past disappoints with two previous contractors from other companies, that were not able to diagnosis the actual issue with my original HVAC system from 1980, I was hopeful, but had my guard up when reaching out to Tropical Heating & Air. I am so thankful I did. Mooney took his time to diagnose and to teach me along the way. I needed a new HVAC system as my current one was unrepairable and through the experience, I was comfortable knowing that I was not being ripped off. The quality of diagnoses, skillmanship, and customer service blew me away along with the front office team. If you want peace of mind and cold air cal Tropical Heating & Air.

    Terri L.

  • We have specific challenges with our home due to a lot of customer remodeling, which has consequently required custom placement and design of the HVAC system. Whereas a lot of HVAC companies only seem to know how to do basic no frills installs, Munir of Tropical Heating and Air has always brainstormed solutions with us, bringing an obvious expertise and experience that allows us to accomplish our goals. Definitely recommend his service .

    Nathan G.

  • Great work!

    Robert G.

  • I have used Tropical Heating and Air for virtually all the repairs to my “mid-century “ home. The quality of the work is exceptional and I have always been impressed with Moonie’s problem solving skills when faced with repairing and upgrading 1950’s infrastructure. They have always left the work space as clean (or cleaner) than they found. Moonie’s team is very professional and caring, they have gone out of their way to ensure minimum disruption of our household while working which is particularly important for us as my wife is ill and bedbound. This concern is very appreciated. I highly recommend them for all your plumbing and HVAC needs! Update 5/20/26 I had to have service for both my AC and water heater. Once again fast response, professional service at a fair price. Moonie is an amazing problem solving professional technician!

    Paul L.

  • Moonie has helped me with several things. A/C, water heater & basic plumbing issues. He has always been responsive & quickly gets the job done. His prices are fair and I'm grateful to be able to call him!

    Leslie O.

  • Excellent service as always. On time and easy to deal with.

    Steven O.

  • I have been using Moonie from Tropical Heating and Air for all my HVAC needs, for many years now. I will say up front, he is not the cheapest, but that is because he has a superior understanding of, and commitment to quality and longevity, every aspect of HVAC work compared with anyone else we had used in the past. If you want an absolutely cheap throwaway system that only needs to last a few years so you can sell your house? He's not your guy. But if you want to fix or upgrade a system, or install a new one and do it right, it's worth at least a consult with Moonie. He'll give you a proposal, explain what parts he's using, where he sources them from and why, and what your alternatives are ... and he'll give you an honest assessment. If you go with him? He honors his word, he gets the parts, shows up, and gets the job done.

    Nathan G.

  • I was double or triple charged. The average of replacing a furnace transformer is $200 ~ $400 and the highest $650. I was charged by $1170 w/o the receipt for the part.

    Alex X.

  • I called Dial One last week when I noticed that my water heater was leaking. Moonie was very responsive and showed up the next day to replace my old water heater at a very reasonable price. His service was top notch, and I couldn't have asked for a better experience. Thank you!

    David M.

  • Charged almost 500$, and told us the AC is not worth putting on, needs $6000 worth of Repair. We thankfully called our original company, for $395, all AC fixed, filters changed. Just day and night in recommendations and service. I feel we wasted the first $500. I won’t call them ever again, and definitely won’t recommend them to anyone

    Govind R.

  • One of the worst experiences I've ever had. Was given an appointment between 6:00 and 9. It was after 9:00 so I called to check to make sure someone was still coming. Was told someone is but they may be running late which is no problem. However, the technician called me venting about how he didn't even know that he had an appointment for me.. He went on to vent about issues with the company. Absolutely uncalled for. And now this is the guy that's coming to our house..... Apparently the technician doesn't like working for this company and decided to take it out on me. We've we've already been waiting over 3 hours so...

    M L.

  • Moonie answered the moment I called and was able to make an appointment for an estimate. When we met, he gave us options on fixing our air conditioner. He was upfront with two solutions. We went with what was in our budget and without hesitation, he went right to work on our problem without any hard sells. Communication was primarily via text as he was working, as not to disturb us. We needed a part, and without delay, Moonie got the part the next day and was at our house to fix our problem. We have cool air during these hot summer days and he was an absolute pleasure to work with!

    Isabelle M.

  • I am very happy with the work performed by Tropical Plumbing and Air. The appointment process was very easy, communication with my technician Moonie was great. He explained everything, reviewed the issues and discussed options for the repairs. He was prompt, professional and very thorough. I would highly recommend Moonie and Tropical Plumbing and Air to family and friends.

    Donna R.

  • Mounir came out on a Sunday and fixed it by Tuesday. Very happy!

    Janice P.

  • My furnace wasn’t working during a huge SoCal storm in January. I called Tropical at 6:30 pm expecting to leave a message since it was after normal business hours for most. I spoke to a lovely woman who took my information. To my surprise the business owner called me right back and told me how to fix the heater myself. It's so rare these days to have someone do me a favor. I highly recommend Tropical if you’d like things fixed by experts. Supporting local, real, honest, classy businesspeople is always nice.

    Kerri T.

About Tropical Heating & Air in Partnership with Dial One Cooling

HVAC and plumbing in Santa Ana

The company says it has operated since 1994, providing services for both residential and commercial properties. It specializes in air conditioning and heater repair, installation, and maintenance. Its website also names plumbing services, heat pump work, ductless mini-split systems, and indoor air quality improvements. Tropical Heating & Air operates in partnership with Dial One Cooling to provide additional technical expertise.

According to the company, its owner is a veteran with over 25 years of experience in the industry. It offers 24/7 emergency service to its customers. In Santa Ana, utility gas provides 63% of the heating fuel used in homes, per the American Community Survey. NOAA normals for the area show a mean temperature of 65.3 degrees F.

Ratings and service details

The business has a 4.6 rating from 29 reviews. Reviewers frequently mention the technical ability of the technicians to diagnose complex issues and the clarity provided regarding repair versus replacement options. Some feedback highlights the cleanliness of the work area and the professionalism of the staff.

Technical services listed by the company include AC tune ups and water heater checks. The business is available 24 hours a day, seven days a week. The company says it focuses on honest communication and fair pricing for its maintenance and installation projects.

Tropical Heating & Air serves the surrounding Orange County communities.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Santa Ana

About Santa Ana

Population315,586 (2025)
CountyOrange County
Average yearly snowfall0 inches
Heating degree days1,102
Most common heating fuelUtility gas

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.