RUSS Heating and Cooling

Trade

HVAC contractor

Business address

1321 Browns Point Blvd NE, Tacoma, WA 98422

Website

russhvac.com

Hours

• Monday6:00 am - 6:00 pm
• Tuesday6:00 am - 6:00 pm
• Wednesday6:00 am - 6:00 pm
• Thursday6:00 am - 6:00 pm
• Friday6:00 am - 6:00 pm
• Saturday6:00 am - 6:00 pm
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

WA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 ★★★★★ (43)

• The best heating and cooling in town and best price. Professional and courteous.

  Harpreet S.★★★★★

• Great local company in the Northeast Tacoma area. Had a new air handler/electric heater installed and I am glad I called Russ. He was efficient with his work, got me what I wanted, and most importantly, arrived when he said he would be there. I will recommend him in a heartbeat! Thanks Again Russ!

  Gary R.★★★★★

• Had Russ heating install new mini split. This is a family owned business, had the pleasure to work with both father and son. They were great to work with and did an excellent job. I would use them again.

  Amir★★★★★

• Great company to work with. They were very responsive to my questions and took the time to explain how my new heat pump and thermostat worked.

  Matthew F.★★★★★

• If you are looking for anything heating and cooling in your house, this is the company to call first! Ruslan (Russ) and Yuri were very friendly and did a great job. They had more answers than I had questions. I had called originally looking to have a Ductless Mini-Split installed in my home renovation. After taking a look at my home it was recommended I install a furnace and Heat Pump as well as install ducting throughout the house. I was expecting them to quote me an astronomical number but I was very surprised when they said it was nearly the same price as the Mini-Split system. I am so happy with the quality of the the job they did. I would highly recommend them to anyone!

  Christopher A.★★★★★

• Great experience! Reached out online to see about a quote for replacement they got back to me super quick and came a day later to have a look. David arrived on time to the scheduled appointment and was very knowledgeable and answered all my questions in a way that a non-HVAC person could understand! The quote was the best we had and there was no push for fancy add ons like we had been experiencing. The day of installation they arrived on time and finished quickly. David stayed to make sure everything was working smoothly and again explained the new unit in a way I could understand. So glad we found Russ HVAC. Highly recommend and will use again!

  Sara S.★★★★★

• Super thankful for David today, such a life saver and in Short notice too. Would recommend and would call again for service.

  Desarae D.★★★★★

• My new heat pump and furnace were installed today. It wasn’t easy but they made the installation look easy. Their experience, knowledge, professional etiquette are exceptional. I highly recommend their services!

  Dwayne L.★★★★★

• An absolute pleasure to work with. Extremely professional and great over all services. Very fair price for an excellent service. Trustworthy and honest. Locally and family owned small business. We had received AC installation quotes from 6 different companies and no one came even close to Russ!! They know their stuff and I can’t recommend them enough. David is the man!!

  Caleb E.★★★★★

• We cannot recommend these guys enough! They are hands down the very best! Our furnace went out during the latest cold snap with temps in the teens.We left a voicemail on a Sunday afternoon and by Sunday evening we had an appointment for Monday morning! David arrived on time and not only was he courteous and professional but he was thorough and spent extra time explaining everything to me in terms that I could understand, he even took photos to visually show me the issue and how he fixed it(our system is in the attic). He fixed the problem and then spent another 30 minutes testing it and wrapping outside pipes for me, ensuring that the system would be okay in another cold snap. He was delightful and so proficient in his trade. We wholeheartedly recommend Russ Heating and Cooling! David will be the guy we call for all of our heating and cooling needs!! Thank you Russ Heating and Cooling!

  Ms. R.★★★★★

• These guys were amazing. Came in last Friday to install a new AC unit and worked tirelessly throughout the day. Such polite and respectful men too. We shopped around for quotes at other places but these guys had it all beat. Started at around 9am and finished around 3pm. They cleaned up everything that they moved around and put everything back in place. Very kind and hard working men. What an awesome decision it was to go with them on our first install. Thank you for a wonderful job well done!!

  Dewayne W.★★★★★

• A big shout out to David and his co-workers on replacing my furnace. David was quick to response and to elevated the problem. Was quoted repair cost or replacement cost. My furnace was 18 years out so chose to purchase new furnace. David and his co-workers had the furnace installed by 5pm that day. I would highly recommend this company they where fast, efficient, honest and professional. 5 stars

  a K.★★★★★

• David and his team came out to replace my mothers furnace, they were professional, efficient and friendly. David was personable and explained everything in an understandable way, absolutely would recommend 10/10.

  Natalie W.★★★★★

• Very quick to respond and schedule service calls. David is very nice and handy and solved 2 furnace/thermostat issues within hours of reaching out. Highly recommend!

  Jared K.★★★★★

• My furnace stopped working and I needed a quick response to keep our house warm. David was able to respond almost immediately. He quickly assessed and fixed the issue. The price was reasonable. He was very professional and efficient. I would definitely recommend Russ Heating and Cooling and would go back to them again if my furnace has an issue.

  Amy A.★★★★★

• Very professional and would highly recommend them!

  Tina C.★★★★★

• I first worked with Russ when my A/C stopped working. They came over and diagnosed the problem quickly, and they also took time to explain things to me too (I learned a thing or two about my home that day). Happy with this service, I had them perform my tankless water heater install. They handled that perfectly. I've had no trouble with it, and I was happy with the price as well. I'll be calling them again for my HVAC needs!

  Armando R.★★★★★

• We hired David and his team in early June for an AC install, they were able to complete the install efficiently in one day. Their rate was also 25-30% below market compared to larger companies. After a few weeks of using the AC, we had a malfunction in the middle of the night. I messaged David around midnight and he came by the next day and fixed the issue immediately. Would recommend to anyone looking for an AC install. Quality work, great customer service.

  Angad M.★★★★★

• David was right on time. He called me soon after I scribbled the Russ phone number after waiting behind one of the service vehicles at a traffic light) and arrived soon after. The diagnosis was quick and FREE! AND he had the part I needed in his truck!! The cost for the repair was slightly more than the diagnostic fee other HVAC companies were charging! I HIGHLY recommend this company! Linda

  Linda M.★★★★★

• The team at Russ Heating & Cooling are awesome! Very professional team, timely, clean work and reasonable to the market for HVAC in WA! Very happy with the AC unit they installed and additional elements they facilitated for the project. Definitely exceeded our expectations! As a small business owner ourselves, we cannot say it enough how important customer service is and their whole crew nailed it from quote to post installation follow up! Very happy customers here!

  Jeff G.★★★★★

• The team from Russ was very communicative from when they first came out to give the quote to when they wrapped up the job. No other company we got a quote from spent as much time actually going through our needs and space, even getting into the crawl space, to see what was possible. They ended up recommending a mini-split and a heat pump. They got all the work done in a single day and walked us through the new system. They even uncovered some additional issues with the rest of our HVAC system and helped us identify different fixes based on budget and need. We so appreciated their professionalism and skill. And we look forward to working with them again in the future!

  Mindon W.★★★★★

• I called more than 10 times because my heater didn't work anymore and they fixed it and a few days later it broke down again and they tell me tomorrow we'll go tomorrow we'll go and nothing has passed 4 weeks

  RAMIRO H.★★★★★

• Excellent customer service and great price. I had an issue with my heater over the weekend and I was able to call and schedule same day appointment. David arrived on time and was very respectful of my time. He was able to resolve the issue and get the heater working in no time. I recommend Russ Heating and Cooling for all your heating/cooling needs.

  speedis350★★★★★

• We called David on a Saturday morning after seeing his van at the local Starbucks. Our heater had a blinking red light and with the cold weather we wanted to be proactive in case something was wrong. We called David and left him a voice mail about our concerns. Within an hour we had a call back with an ETA of later that afternoon for a consult. When David arrived, he was on time and very professional. After looking at our system he confirmed nothing was wrong with it and actually told us our system is in great shape and shouldn't need anything from some time. On top of a great experience from start to finish he didn't charge us anything. That's right ZERO dollars for the consultation. Luckily for us we didn't need any services but if we ever do we know who we are going to call!

  Maddison A.★★★★★

• David came out right away to give quote. Quote beat 2 other quotes I received. He offered different options and answersed all my questions. He saved me $2,000. I was a little hesitant because the quote came in soooo cheap. I have no regrets, they came out and installed next day and my family is warm once again! Thank you David

  Annie M.★★★★★

• Absolutely amazing. David from Russ provided a level of service above and beyond anything I've experienced from any company, period. He showed up within minutes of getting in contact and fixed our heater in no time. I highly recommend David and Russ. Thanks again!

  Nate A.★★★★★

• They came out quickly on a holiday to fix my heater. I appreciate their responsiveness, kindness, and teamwork. They fully explained the issues and how to solve them. Thank you VERY much!

  Kristi W.★★★★★

• He was on time. Very professional. Very knowledgeable. Explained to me what the problem was and gave me options on what I wanted done to fix it. Very personable. We didn't have heat for almost a week and we're using space heaters to warm the house. Saved the day when it got fixed.

  Amber V.★★★★★

• Our furnace broke down on a cold winter night with our 4 month old son in the house. Despite the icy road conditions, David came out the next day, rewired the furnace and fixed the problem that caused our furnace to freeze every time the weather dropped below freezing. We had the furnace installed 2 years ago and had maintenance last fall and neither one of these companies could fix this issue, but David fixed it in an hour and we’ve had no problems since.

  Ian T.★★★★★

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About Tacoma

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.