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United Heating and Air LLC

HVAC contractor in Webster, NY.

Trade
HVAC contractor
Business address
11 Stablegate Dr, Webster, NY 14580
Telephone
(585) 663-1440
Website
unitedheatingny.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
NY register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.9 (96)

  • THankyou Rick for your great customer service. the technician you sent Chris did an excellent job. he was very knowledgeable and was a great guy. thankyou for a great job and I will recommend you to others and use you in the future. great job and thank you very much.

    Terry S.

  • Great HVAC System. Efficient (96% gas furnace, & 13+ Seer A/C). We selected the Goodman system after researching many brands of HVAC equipment. It got solid reviews getting high marks for reliability. The estimate quoted was professionally presented without sales pressure and was several thousand dollars below the equivalent Trane or Lennox systems from others. Installation was done in late March on a chilly day, done quickly and efficiently, with our heat restored in less than 6 hours. The installers were great, answering my questions with a smile. Work was completed efficiently and the working areas were left neat and clean. All the old equipment was removed and taken away. Thanks to Rick and the guys for a nice job! ...John and Charlene

    John L.

  • United Heating and Cooling came to my rescue when my furnace stopped working and the temp was in the 20's Rick and Chris responded right away came first thing the next morning. They fixed it, had the part in the truck and developed a reasonable plan for me when I was ready to replace my 40 year old furnace. No pressure, just treated me like family.

    Mparrish964 P.

  • Rick was able to fit us in for a new furnace one day after our system had failed(In January!). Chris and Rocco were on time and efficient. They worked neatly and completed the job in a reasonable amount of time. We now have peace of mind and a great relationship with people we can trust. Thanks!

    gary R.

  • Thank you Rick & Chris for your expert knowledge and compassion. Lost heat and called United Heating. Immediately got a call back and was fixed promptly. Highly recommended.

    Ivan T.

  • Rick was friendly and provided me with a reasonable quote on a new furnace and air conditioner. Chris and Rocco did a great job in installing the equipment. Chris explain the entire system and answered any questions I had. Rick followed up on the installation and said they would be out in the Spring to open up the air conditioning unit. Rick handled the warranty registration for the units and the manufacture emailed the warranties. Thanks Rick and crew for a job well done. Don C

    Don C.

  • Chris is a skilled and very knowledgeable technician who explained everything clearly. We definitely recommend United Heating and Air!

    Julie K.

  • United Heating does my annual furnace inspections, and they are great. They tell me all about it and tell me what to look for in the future. Today, however, I woke up to my heating not working. The tech came over within an hour of being called, was super professional and got it fixed quickly. He pointed out what had happened and what to look for. It was so much faster than I expected. I can't rate them highly enough.

    MeredithA44

  • Great friendly service from Rocco! Yearly check up for my furnace, good to know I'll be warm this winter!!

    Josh O.

  • I had my furnace replaced by United last month and was very satisfied. The price was fair and the service was excellent. Chris even went out of his way to repair my humidifier and drain at no extra charge. I would definitely recommend United and will be using them in the future. Tom

    Jim B.

  • We’ve been impressed with United Heating & Air, LLC professionalism and expertise over the years - Chris truly excel at what he does, and his friendly attitude is the icing on the cake.

    Marie T.

  • We called around noon and Chris came out shortly after and solved the problem of a noisy motor quite quickly without the need to replace any parts. He has come out before to service the furnace and it was nice that he remembered who I was.

    Marilyn T.

  • I had an excellent experience with United Heating & Air, LLC The quote process was straightforward, with no hidden fees or unexpected additions. The team was easy to work with—friendly, professional, and efficient. They completed a fairly extensive installation in a very timely manner. Everything was handled smoothly from start to finish. I truly appreciate their quality work and would absolutely recommend them to anyone needing HVAC services!

    Mary J.

  • God sent me an angel thank you Chris always dependable and knows his stuff

    Bea F.

  • Easy to make appt, arrived on time, professional, thorough, & pleasant service. I always call them for my boiler maintenance.

    Sheila S.

  • My gas heating system would not run to heat my home. A repair person was at my door in less than an hour after my call for service on the weekend. They were able to diagnose the problem and had the furnace up and running in a short time. Thank you United Heating and Air Company in Webster, NY. I highly recommend them.

    William C.

  • Chris from United came out and serviced my Hayward pool heater. Chris arrived on time he was friendly and professional. I explained briefly what was happening with the heater. He proceeded with the work and found the problem. He rectified the issue and the Heater works great. I cannot thank United enough. Bottom line United is a professional company with knowledgeable employees, that get the job done right the first time. Rick the owner was a pleasure to do business with, and very fair in his price. So if you have a pool heater that is not running right, call United, they are a five star company in my book.

    David

  • I wish I could rate them higher than 5. Rick, Chris, Santine and Rocco did a fabulous job on my duct cleaning and yearly furnace tune up.. The ducts had never been cleaned since the home was constructed (1947) and I was stunned how much debris came out. They left our house clean and tidy. Highly recommend this company We have been their customers for years.

    Dorothea H.

  • Our technician Chris was professional and very friendly. Took care of our furnace and air conditioner maintenance quickly and even turned up the pressure on our outside hose faucet! We have used United Heating and Air before and they are always great to work with. We highly recommend them!

    Ann H.

  • We have had great experiences using United for our HVAC needs since we moved into our home back in 2018. The guys just came in and did a furnace replacement for us today and did a great job. Always very personable and they communicate well. Thanks!

    Amanda L.

  • I called United Heating and Air about an AC unit malfunction. They sent a technician out within an hour. The technician quickly diagnosed the issue and had our system back-up and running in no time! He was kind and professional. Excellent service, would highly recommend.

    Andrew M.

  • United heating and air did a great job on installing a new AC unit. They have done work for both my brothers and my son. Work ethics were very professional and pricing was very fair. Would highly recommend United heating and air.

    Mark R.

  • Great reasonable and honest service for my pool heater

    Rick G.

  • Chris came out for annual maintenance on my Aqua-Cal pool heat pump. What a pleasant guy! He was friendly, efficient and even taught me how to clean my unit so that next year I can do it myself. I am thrilled that the AquaCal folks in Florida recommended United Heating and Air!

    Mary C.

  • Had new furnace in stalled on june 18th. The crew was great at what they do. It was a pleasure having them in my home. A great bunch of workers, and fun to be around. Thanks United.

    Tom R.

  • Chris was great! He called ahead of time, he identified and solved the problem very quickly and he seems like a really nice guy. This was a very pleasant experience.

    Michael G.

  • I have used United Heating and Air since 2000. I have used them for all of my heating and air conditioning needs. They do an excellent job at a very fair price and are very competitive. The owner Rick is excellent to work with. Very professional! 👍🏻Just recently I had to have my air conditioning system replaced since it was 31 years old. The crew chief John, and his crew Rocco, and George we're very professional and did an outstanding job. We have hardwood floors, and they placed blankets on the flooring to protect them before they started the work. They were courteous and did an excellent job of cleaning up after the job was finished. I would highly recommend for anyone to use United Heating and Air for your furnace and air conditioning needs. I would rate them an A++ definitely a 5 star service.👍🏻👍🏻👍🏻

    Raymond Q.

  • They installed my furnace last year when it stopped working and yesterday they installed my outdoor AC unit very professional and do great work

    Barry F.

  • This was our first time using United, and we're glad we made the switch! We had the whole HVAC system replaced and the price was far better than the competitors. Rick's team did an awesome job installing. They were here on time, very conscientious about cleanliness and worked diligently throughout the day. Rick and the team were all super nice and provided regular updates about their progress and information about the new system. Everything was up and running by 4 pm and we couldn't be happier. I would highly recommend Rick and his team for all of your HVAC needs!

    Deborah W.

  • I had a leak with one of the connections on my pool heater when my pool was opened this year. It was a Friday, I called United Heating in the morning. A tech came to my house later that day. I needed a new part which luckily the pool store had. The tech came back the next day, a Saturday morning and completed the repair. Great customer service!!!

    Russell C.

About United Heating and Air LLC

Residential HVAC services in Webster

United Heating and Air LLC has provided residential heating and cooling services for over 20 years, according to its website. The company says it specializes in gas furnace repair, air conditioning services, and humidifier maintenance. It also offers seasonal tune-ups and full HVAC installations for homeowners.

Its service area includes Webster, Rochester, Greece, and Irondequoit. The company provides emergency service 24 hours a day, seven days a week. It names York as one of the brands it services.

Rating and availability

The business maintains a 4.9 rating from 96 reviews. Reviewers often mention the company's prompt response to heating failures and the professionalism of the technicians. Some customers noted the efficiency of furnace installations and the absence of sales pressure during the quoting process.

In Webster, utility gas accounts for 66% of heating fuel use per the American Community Survey. NOAA normals show mean temperature levels at 48.9°F for the area.

HVAC systems and maintenance

The company describes its work as encompassing both urgent repairs and preventative care. This includes annual inspections to identify potential future issues and the replacement of aging systems. Its website states that the team provides advice on system upgrades to improve efficiency.

United Heating and Air LLC provides service to Monroe County.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in New York

About Webster

Population5,761 (2025)
CountyMonroe County
Average yearly snowfall94 inches
Heating degree days6,426
Most common heating fuelUtility gas

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.