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Vernon The Heating & Cooling Specialist

HVAC contractor in Sterling, VA.

In Vernon The Heating & Cooling Specialist's own words

Vernon The Heating & Cooling Specialist stands ready to meet all your residential, commercial or industrial heating, ventilation and air conditioning (HVAC) service needs.

Trade
HVAC contractor
Business address
42655 Trade W Dr, Sterling, VA 20166
Telephone
(703) 783-2397
Website
vernonheating.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
VA register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 (961)

  • Matt from Vernon Heating came out on Thursday and was a pleasure to deal with. He was polite, knowledgeable, and genuinely helpful. He gave me his honest professional opinion and never tried to upsell or pressure me into buying anything. Just straight facts, explained clearly. You could tell he cares about doing right by the customer and isn’t just going through the motions. That kind of interaction is what builds long-lasting business relationships. When a customer feels they can trust the provider, that’s an exceptional gift, and not many people have it. Matt does. Very courteous, with a real human touch. I’d gladly have him back and recommend Vernon Heating to anyone.

    Miguel M.

  • David was our terrific expert and spent ample time explaining my new house’s HVAC system. Very impressed and a tune-up provided me a ton of information. No notes, perfect service

    Anthony O.

  • Highly recommend. Zachary is very knowledgeable and gave our system a very thorough look. We will be using Vernon going forward. Thank you!

    Betsy S.

  • Superior service! Amazing tech.

    Adam B.

  • Matt explained what was wrong (broken control panel) and what to do next. He was very thorough

    charles M.

  • I’m extremely pleased with the outstanding service I received today from Mr. David Norris of Vernon Heating & Air Conditioning. He was exceptional—professional, knowledgeable, courteous, and attentive from start to finish. David took the time to explain everything clearly, answered all my questions, and made sure I felt confident in the recommended solutions and options without making a sales pitch. His responsiveness, attention to detail, and honest commitment to customer satisfaction truly stood out. I highly recommend Mr. Norris and Vernon for high-quality HVAC/Furnace services.

    N.L. M.

  • Great service from Raad.

    Jack B.

  • Excellent experience, very knowledable about the options and the different ways forward. Highly recommend Vernon for all heating and cooling issues.

    Don W.

  • Vernon continues to be very responsive. Our attack unit backed up causing leaks. The insurance will fix the leaking damage but we needed Vernon to come out and fix the problem. Their technician showed up less than 90 minutes after we called and fixed the clogged drain within an hour. Great, fast and friendly service yet again. Thank you.

    John R.

  • The service I received from Vernon today was excellent. The technician (David) was on-time and very knowledgeable. Nicely done!

    Joe B.

  • Most recent service: Tech (Andrew) was on time, answered my questions, very friendly/professional and fixed a few things of concern. I'm very happy with the Service I received today. Initial new full system install: The estimator promised a lot of stuff that wasn't delivered and installed. At first I was quite disappointed with the Service received. Turns out one of their service managers left the company and the site survey list of what I ordered wasn't correctly translated to the install team. After hearing about the miss-match of what I ordered -vs- what was installed, Vernon quickly sent over two (2) of their most senior personnel, a Senior Technicians and a Manager. All the equipment that was on my original site install survey, plus a couple of much appreciated bells and whistle that were complementary. I would recommend them for Heating & Cooling to everyone. Big Thanks to Morris Pastore (Senior Tech) and Matt Daly (Operations Manager)

    Bernard R.

  • Vernon did excellent work from initial diagnosis visit to full system installation visit. I was pleased with the communication process as well as the outstanding service. Everything was explained and the crew was great!

    Eileen P.

  • Great and timely service by the whole team.

    Jill R.

  • Andrew and his partner were amazing! I am truly pleased with their promptness and professionalism. I got a maintenance plan as well.

    Yvette S.

  • Very thorough check up. Technician was knowledgeable and polite.

    Dan

  • This company does excellent work, Andrew and Raad were both extremely kind, courteous, and professional. You won’t go wrong with this company.

    3alarm247

  • Excellent service. Zack did a thorough job and listened to my concerns. He explained every step and gave me alternative solutions. Always have a good experience with this company.

    nelson B.

  • Knowledgeable and efficient repair of my AC system. The problem and repair were thoroughly explained. Technicians were courteous and respectful. Very satisfied!

    Mike G.

  • Matt did another great job - arrived on schedule, careful with our house and carpet, quickly and efficiently completed the review - well done, Vernon!

    Joseph H.

  • Andrew and his associate did an outstanding job. Very professional and friendly.

    Jorge C.

  • Vernon has been my HVAC service and maintenance provider for many years. Their technicians are always knowledgable and professional, and they actually arrive within the time window provided. I recommend them for their great customer service and professionalism.

    Lisa G.

  • I’ve been a VERNON customer for many years and they consistently deliver a high quality of service and expertise for my HVAC systems.

    John J.

  • The technician is very professional, pays attention to details, and the service is great. Really Appreciate Bryce’s effort to fix my unit.

    Frank K.

  • Very professional AC tune up

    Enisa A.

  • i really appreciate the swift service on the hot day. The AC was in dire need of maintenance.

    Curtis H.

  • Highly professional and expert service. I would recommend it without hesitation!

    Mariaesmeralda I.

  • Professional service, great value, skilled technicians

    Duke T.

  • I had an amazing experience with Vernon The Heating & Cooling Specialist! Zach went above and beyond to troubleshoot and fix my AC after it had been giving me issues for about two weeks. I was so impressed by how knowledgeable, professional, and genuine he was. He took the time to thoroughly diagnose the problem, explained everything in detail, and made sure I understood exactly what was going on without ever making me feel rushed. The customer service was outstanding from start to finish. I was so confident in the quality of their work that I signed up for their annual maintenance plan, where they come out twice a year to service my AC and heating system. I highly recommend Zach and the entire team. If you’re looking for honest, knowledgeable HVAC professionals who truly care about their customers, this is the company to call!

    Courtney U.

About Vernon The Heating & Cooling Specialist

Vernon’s residential, commercial and industrial HVAC work

Vernon The Heating & Cooling Specialist handles residential, commercial and industrial heating, ventilation and air-conditioning work. The company says it is locally owned and has more than 40 years of experience.

Its website names air-conditioning service, AC repair, heating repair or replacement, furnace repair, heat-pump installation, indoor-air-quality services, preventive maintenance and commercial HVAC repair. It also says it offers emergency service around the clock and help with financing, rebates and special offers.

Sterling heating and cooling conditions

In Sterling, electricity heats 57% of housing units, per the American Community Survey’s 2024 figures. NOAA normals for 1991-2020 put the city’s average temperature at 55.1°F, with an average high of 65.3°F and an average low of 44.9°F.

Vernon has a 4.8 rating from 961 reviews. Reviewers most often point to technicians who explain diagnoses and options clearly, arrive promptly, work thoroughly and communicate through service visits and installations.

The business is open 24 hours a day, seven days a week. One reviewer described an installation mismatch that was addressed after the company learned of it, while other reviews emphasize repairs, tune-ups, system explanations and follow-up work.

Repairs, tune-ups and system installations

The company promotes a $69 Super Tune Up and names both repair and installation work across heating and cooling equipment. Its website also describes a 100% satisfaction guarantee, with a satisfaction guarantee and warranty for heating repairs.

Vernon says its technicians are NATE-certified, and its work is backed by a 100% satisfaction guarantee.

For homeowners and property operators comparing HVAC contractors, the available measures are a 4.8 rating across 961 reviews, 24-hour daily availability and a service menu that includes maintenance, repair, replacement and heat-pump installation.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.

More HVAC contractors in Sterling

About Sterling

Population32,411 (2024)
CountyLoudoun County
Average yearly snowfall21 inches
Heating degree days4,753
Most common heating fuelElectricity

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.