1st Choice Heating & Air Conditioning, Inc.
HVAC contractor in Mission Viejo, CA.
In the words of 1st Choice Heating & Air Conditioning, Inc.
With over 40 years of combined experience under their belts and having worked for other HVAC companies throughout their careers, James and Chris have taken their experience and created 1st Choice Heating & Air Conditioning, Inc. Chris and James established 1st Choice in Lake Forest so that they could fill the void in customer service and installation quality that they found lacking in the HVAC industry.
- Trade
- HVAC contractor
- Business address
- 23372 Madero, Mission Viejo, CA 92691
- Telephone
- (949) 272-9712
- Website
- 1stchoiceairconditioning.com
- Hours
-
- Monday7:00 am - 5:00 pm
- Tuesday7:00 am - 5:00 pm
- Wednesday7:00 am - 5:00 pm
- Thursday7:00 am - 5:00 pm
- Friday7:00 am - 5:00 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- CA register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Great experience with 1ST CHOICE Heating & Air Conditioning!! Jeff was awesome to work with… professional, knowledgeable and friendly. He quickly diagnosed the problem with our upstairs AC, flushed out the clogged condensate drain, and got everything working properly again. Excellent service from start to finish. I highly recommend Jeff and 1ST CHOICE!! Eddie Font
Eddie F.
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On time. Great diagnosis. Parts are ordered. Will be repaired later this week once parts arrive.
Steve B.
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1st Choice are the best in the business! They care about your needs and their products are great and their staff, and Technicians are fantastic! Thank you for responding so quickly and efficiently! Highly recommend!
Suzanne G.
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These guys have been absolutely amazing. The owner, James, is involved daily and not just as an owner, but as a doer. Today they removed the old equipment from my attic, and who was here to physically do the labor of removing the equipment… The owner. He and his company have been forthright, honest, Communicative and responsive. If I could give them six stars I would. These guys are the by far the best HVAC company I’ve ever had the opportunity to work with, and I’m an architect having been in the business for more than 20 years. Hats off to James and the crew at first choice heating and air-conditioning.
Frank M.
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Luke was informative and provided good insight to my air conditioning needs
Pamela B.
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I live in Laguna Woods and I’m sure that the air conditioner unit I had before was 50 years old judging by the way it looked. When I called Rich to see how quickly they could come out, they managed to schedule me within four days, even though it was the beginning of August, and I’m sure they were very busy with other things. They were very communicative and kept me informed of exactly when they would show up and they were on time and finished the job promptly. They were fast and efficient and hauled away the old air conditioner for me. Highly recommend their service, you will be happy you called them.
Dianna B.
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On time. Informative and great price and communication
Terri R.
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On time, did a thorough check of the entire system as a follow up to an new installation several months ago. Spent almost one hour on the inspection. This was included in the installation cost.
John M.
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So honest! So professional!
Danille H.
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Prompt efficient and professional service. Pleasure working with Chris! 10/10 As a real estate agent, I will refer him to all my clients moving forward
Gaylene R.
About 1st Choice Heating & Air Conditioning, Inc.
James and Chris built 1st Choice Heating & Air Conditioning after careers with other HVAC companies, with installation quality and customer service as stated priorities. The company works as an HVAC contractor in Mission Viejo, covering air conditioning, furnace repair, HVAC repair, heating repair, installation, maintenance, and indoor air quality work.
Air conditioning and heating work in Mission Viejo
The company says it repairs older cooling equipment and installs high-efficiency air conditioners, heat pumps, and ductless mini-splits. It also names AC repair, AC replacement, furnace repair, annual tune-ups, and commercial HVAC maintenance and installation among its work.
1st Choice carries Lennox products and identifies itself as a Lennox Network Dealer. The company also offers financing and describes tune-ups as an annual inspection and cleaning visit.
Rating, reviews, and weekday hours
Reviewers most often mention prompt scheduling, clear communication, diagnostic work, technician professionalism, and follow-up inspections.
Hours run 7:00 am to 5:00 pm Monday through Friday. The company is closed Saturday and Sunday.
Mission Viejo homes used utility gas for heating at a 77% share in 2024, per the American Community Survey. NOAA normals for 1991-2020 show a 65.3°F mean temperature, 75.2°F average high, and 55.4°F average low.
The company holds California license number 1006824.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in California
About Mission Viejo
| Population | 90,484 (2025) |
|---|---|
| County | Orange County |
| Heating degree days | 1,102 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.