AC JAX

In AC JAX's own words

AC JAX is committed to provide fair priced service with integrity. Over 25 years of experience. Repair, Installation, and Maintenance service provided. Serving Greater Jacksonville Area

Trade

HVAC contractor

Business address

4331 Palmer Ave, Jacksonville, FL 32210

Telephone

(904) 257-3078

Website

acjax904.com

Hours

• Monday8:00 am - 5:00 pm
• Tuesday8:00 am - 5:00 pm
• Wednesday8:00 am - 5:00 pm
• Thursday8:00 am - 5:00 pm
• Friday8:00 am - 5:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

FL register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 ★★★★★ (83)

• I cannot say enough good things about my experience with AC Jax Cooling & Heating. From the very first phone call through the completion of the service, this company impressed me with its professionalism, communication, honesty, and attention to detail. Lauren was fantastic from the beginning. She clearly explained how the service call would work, what the pricing would be, and what I could expect when the technician arrived. Everything was communicated upfront, and there were absolutely no surprise charges at the end. Scheduling was also incredibly convenient. They were able to come out the same day, provided a short two-hour arrival window, communicated throughout the process, and arrived when they said they would. That alone is becoming increasingly difficult to find with service companies. Devin, the technician who came to my home, was exceptional. He was extremely knowledgeable and clearly knew HVAC systems inside and out. More importantly, he didn’t rush through the appointment. He took his time investigating the system, testing components, and determining exactly what was going on. As he worked, he explained what he was checking, what he was finding, and why it mattered. He answered my questions in detail and made sure I understood the condition of the system rather than simply handing me a bill and leaving. I especially appreciated his honesty. There was no attempt to sell me something I didn’t need, exaggerate a problem, or turn a service call into an expensive list of recommendations. He gave me straightforward information about what he found and what actually needed attention. That type of honesty earns my business. The professionalism continued even after the service was completed. Payment was quick and easy, and I received a detailed, professional invoice documenting the visit along with photos of the system and the technician’s findings. The entire experience felt organized and transparent from beginning to end. For some perspective, I have three separate HVAC systems, so finding a dependable HVAC company is extremely important to me. My family has used another HVAC company for decades, and changing companies was not something I took lightly. Unfortunately, after several disappointing experiences, I decided it was time to try someone new. I’m extremely glad I did. After this experience, I feel like I’ve found the HVAC company I will be using—and confidently recommending to friends and family—for decades to come. Fair pricing. No surprises. Same-day service. A short appointment window. Excellent communication. On-time arrival. Detailed documentation and photos. Most importantly, knowledgeable, honest people who take pride in doing the job correctly. AC Jax Cooling & Heating has earned a new long-term customer. Lauren and Devin represented the company exceptionally well, and I would not hesitate to recommend them to anyone looking for an HVAC company they can trust.

  Christina N.★★★★★

• Excellent customer service and great trouble troubleshooting and repair with a quick and fair price turnaround

  MD D.★★★★★

• Richard was phenomenal. Professional timely service the day before our July 4th holiday with a packed house of guests, and he had us cool again within the hour. Highly recommend. 10 stars.

  Adam W.★★★★★

• These guys are GREAT!!! Realized something was wrong with my unit when I woke up feeling like I just spent a nite in the swamps.. called them at 8am and they came out that afternoon. Vince is the MAN!!! Got my AC blowing cold n good again. Thank you for accommodating my schedule n fixing my AC!!!

  Melissa H.★★★★★

• Just had AC Jax service two systems. Devin was great. Highly recommended.

  Patrick M.★★★★★

• Well Devin has saved me yet again!! It would have cost me $10,000 but he was able to save me $9000!! I can’t say enough about this company and Devin!! Thank you!!!

  Tina L.★★★★★

• Not only did they come out on Saturday, but they fixed our issue on the coldest day of the year, with friendliness, skill, and kindness!

  Sara H.★★★★★

• Found AC Jax through reviews and they really lived up to the hype. The owner came out the same day and gave me a fair price. Had cold air on a hot summer day 4 hours after I called.

  matthew M.★★★★★

• I had a fantastic experience with AC Jax. From the initial consultation to the final installation, their team was professional, knowledgeable, and highly responsive. They diagnosed the issue quickly and provided honest, no-pressure recommendations. The problem was fixed same day and everything has been running perfectly since. What really stood out was their attention to detail and commitment to customer satisfaction—they went above and beyond to make sure everything was clean, efficient, and explained clearly. Pricing was transparent, and there were no surprise fees. I highly recommend AC Jax to anyone looking for reliable AC service, maintenance, or installation. You won’t find a better team in the business!

  Casey L.★★★★★

• I’ve had AC Jax come out twice over the past two years and they have been great both times. This past time they rolled a cleaning and diagnostic into one fee and took proactive action. I was able to text with them about my situation which is a lot better than dealing with a big company, and they don’t try to get you with hidden fees.

  Owen F.★★★★★

• AC Jax is phenomenal! Great service at a very fair price. Rick was spot on with the problem and replaced our 20 plus year old AC system in less than a day. The crew arrived on time and explained the process as they went along. Vince and Weaver were great and completed the job professionally. I highly recommended AC Jax for all of your HVAC needs!

  Jim D.★★★★★

• How have I never rated RICK before! Always on time, always clutch, always well priced. Friendly as heck and funny. Has fixed another company's install for me and have referred to many friends all had stellar experiences. Stop looking, just use em!

  Corey D.★★★★★

• Haven’t been answering phones and number appears disconnected. Are they still in business

  frank R.★★★★★

• Fantastic job by rick and the team as usual. Had a whole new system installed to replace the old goodman that failed. Very easy hands off process. They even have a financing company if that is something that you might have to look into.

  Igor S.★★★★★

• AC JAX did a phenomenal job installing a new condenser unit and air handler for a condo I own in Jax beach. They were so professional and treated me like family. Super fair on price and very efficient in everything they did. No way anyone could have done it better. Stay great, guys!!!! Thank You!!!

  Usman J.★★★★★

• Devin did a great job. He showed up exactly on time , provided a through explanation of the AC issue, was professional and friendly. He also provided quality answers to my questions. I strongly recommend AC Jax.

  Andrew S.★★★★★

• I called when my AC went out and was no longer cooling. They reached out right away and scheduled same day service. They efficiently diagnosed and repaired the issues. All services were thoroughly explained and prices were fair. I highly recommend Rick and his team.

  Dorothy B.★★★★★

• We had AC Jax service five different HVAC units this week, and we couldn't be happier with the experience. The technician arrived on time, worked efficiently, and took the time to thoroughly explain the results, along with a few maintenance recommendations. We decided to address two of the three suggestions (adding half a pound of coolant and replacing a capacitor that tested below spec) but chose to hold off on the third. What really stood out was the absence of any high-pressure sales tactics—unlike some companies that prominently feature a red and blue costumed superhero mascot in their ads and on their vans to distract from pushy upselling. With JAX AC, it was all about professional service and genuine care for the customer.

  William H.★★★★★

• Rick and crew are awesome. They've done multiple jobs for me including replacing duct work, new unit installs, and routine maintenance. Highly recommend. Its really nice when you call them you are talking to the people who come to your house!

  Matt S.★★★★★

• I can’t say enough good things about this company. They are responsive, professional, and a pleasure to work with. Highly recommend!

  Lisa M.★★★★★

• Fast response, terrific service, wonderful technician and great price. What’s not to like!

  Jennifer H.★★★★★

• As he (RicK) and they (AC Jax) have done so many times in the past…..I must share my ultimate praise for a company who truly stands behind their work. From the moment I purchased this 100 year old craftsman to the patchwork of this failing and in need of replacement unit. Rick and his crew have stood behind their work for every single repair and have been there in my moment my desperate time of need. You can cut costs and go elsewhere if you like but telling you….AC JAC LLC works for me and mine every single time

  Oni T.★★★★★

• A/C Jax showed up promptly on a last minute phone call, on a weekend, a holiday weekend! LIFE SAVER! Great communication on the issue, had us fixed up and chillin fast. Thanx again A/C Jax good job, professional and courteous.

  Zane W.★★★★★

• AC Jax came to our rescue at the start of our holiday weekend after coming home to a very warm house late the night before. Rick’s love for his profession is evident in his service to his customers. I am so thankful for the superb experiences others had had so that they recommended to him. Definitely going to be our first AC contact in the future!

  Kim H.★★★★★

• It’s no surprise that all of their reviews are 5 Star! Rick and his crew were professional, courteous and did an outstanding job. He even dropped off a couple of portable AC units to get me by until they were able to get my new AC installed. They can count on my business and will recommend them to anyone looking for HVAC needs.

  Mel B.★★★★★

• Rick, from AC Jax is the best AC contractor I have used. Very professional, reasonably priced and just an all around good guy. Wouldn't use anyone else but AC Jax.

  Jim★★★★★

• I had the pleasure of this company installing my A/C unit. The time that it took Rick and his guys to install was unbelievable and to have our air blowing the way that it is now it has never felt this good. And not mention Ms Lauren’s customer service is top tier. Don’t let this hidden gem go un found.

  Myshell R.★★★★★

• Almost fell victim to unscrupulous and dishonest, corporate HVAC company. Ricky to the rescue. Saved me thousands!! I will do business with no one else. Thank you, sir!

  robin P.★★★★★

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About Jacksonville

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.