Academy Air Heating, Cooling, Plumbing and Electric

HVAC contractor in Hazelwood, MO.

In Academy Air Heating, Cooling, Plumbing and Electric's own words

Academy Air Heating, Cooling, Plumbing and Electric has proudly served Hazelwood, Missouri and the greater St. Louis metro area for more than 40 years, including Florissant, Bridgeton, Maryland Heights, St. Ann, and St. Charles. Homeowners trust Academy Air Heating, Cooling, Plumbing and Electric for dependable residential HVAC, plumbing, and electrical services from highly trained technicians. We provide air conditioning repair, furnace repair and installation, HVAC maintenance, heat pumps, smart thermostats, and indoor air quality solutions, along with drain cleaning, water heater repair and installation, sump pumps, panel upgrades, generator installation, and electrical code compliance. Trusted throughout St. Louis County.

Trade

HVAC contractor

Business address

4848 Park 370 Blvd Ste F, Hazelwood, MO 63042

Telephone

(314) 514-4560

Website

academyair.com

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register

MO register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

4.8 (7496)

Joe arrived on time. Very knowledgeable, great recommendations, very helpful. I will definitely use this service in the future. Thank you.

kim W.
Casey Mattea was very professional. Came on time took a look at the issue. Explained what it was and cost. Thank you Casey!!! Plumbing issue

Sheron
I’m so happy with the work done by Isaiah Smith on my hvac system. Found out I was using the wrong size filter. He took time to explain to me what he was doing and why. Will request him again.

Cheryl H.
Connor did a great job. Explained everything he did and what he found. Very nice person and he communicated everything well. He did a thorough job. I was impressed.

Todd R.
Both Rick Brooks and Elijah Clark were excellent to work with. Both were knowledgeable and provided detailed explanations of my options. Elijah worked hard to get me the services I needed within a budget that I could afford. Rick was super cool guy who chatted with me about my concerns, offered solutions, and then gave me some tips for questions that I had about his trade and experiences. Very good dudes.

Corey D.
Rick did a great job with completing project in a timely manner. He was courteous and professional.

Diane T.
Technician were very good, install completed in a reasonable time, everything cleaned up and they briefed us on everything.

william S.
Was able to get electrician and plumber out within same week that I called. I needed a new dedicated circuit outlet run from breaker box to near sump pump, replacement ceiling fan/lights and two replacement ceiling light fixtures installed and a new sump pump with installation. When electrician had difficulty, 2 more electricians came out and they got the job finished same day.

Marvo M.
Josh was very professional. He gave me options and pricing so I could decide which option I wanted. I was very pleased.

Gwendolyn H.
He was very professional and knowledgeable

Marchelle R.
Update 10/2/26 Another great service by Brad. Thank you Academy Air. Exceptional service Update 5/20/26 Demetrius was excellent, professional and understanding. I'm always happy with Academy Air . Another update: Zac has performed spring maintence on my Hvac. very happy with my techs with this company. In fact, very happy with all of this company. If I could six star them I would. Update: again an excellent service tech in Connor. Furnace maintenance, very helpful, professional, and assisted me beyond what was necessary. 11/3/25 Zac was professional, friendly and explained everything clearly. Academy Air has great technicians in Zac and Ronell

Nona B.
We have been using AA for many years now and have never had any negative experience. Great company and great people.

Jim K.
Thank you, Demetrius, for your expert work and answers doing our Heater System maintenance.

Vertis J.
Very detailed and thorough, went through and looked at all of our plumbing issues and gave us a fair estimate that we are considering

michael H.
Eric Ruiz was friendly and competent. We paid nothing because it is under our maintenance program and we buy our filters from Amazon ahead of time.

The O.
Adam was very knowledgeable and explained everything he had done.

Elaine A.
I was looking for an electric sub panel installation quote, and due to my time constraints AA was able to send Adam Humphreys out the next day. Adam thoroughly documented and went over with me with all the options for my sub panel needs and more. I felt that he professionally addressed all my questions. Thank you Academy Air folks. P.S. this review is about getting service quote, at the time of this writing I still am reviewing quotes and have yet to pick a company to do the work.

Dan H.
Clayton explained everything that he was doing. He was very courteous and friendly. They cleaned up everything when they were finished.We are very pleased with everything.

Nina W.
Zach Russell did an awesome job at my home. He wore his booties, explained everything in details. He was pleasant and professional.

LiSa L.
I am very disappointed in this Academy Air customer service. I made an appointment to have a ceiling fan installed, weeks ago. Took off work on the agreed upon day and time frame. On the day of my appointment, I waited for 3 hrs and received a call stating they needed to reschedule my appointment because the technician had a big job that was taking longer, but then this was quickly changed by the office staff and assured me that I was next in line. Several hours passed and it was nearing the end of the workday, so I called back again. I was then informed that the technician went home sick. I asked to speak to a manager to voice my frustration and to attempt to work out another day and time etc.. but was told it would be24-48 hrs before I could speak to a manager. This is unacceptable and unprofessional!!! This use to be a great company to do business with. I am very disappointed in the experience that I have had today. This was a complete waste of my time. A disappointed customer!!!

Lavada S.
Got me in fast and provided excellent customer service!

Jaime
We initially had a good experience with Academy Air but that has drastically changed over the last 4 years since we purchased our new AC and Furnace 12/2022. First issue is that when we were in talks of getting a new unit we expressed that we wanted an issue with our 2nd floor being 5+ degrees warmer in the summer and we wanted the new unit to address that. We were told over and over that the new unit would address that issue. The summer came and then we were told the new unit would not ever fix that issue. The next issue is when we bought we were assured we’d get two rebates but after going back and forth with the companies we were told Academy didn’t know what they were talking about in our second rebate. The first rebate we received no issue. Then I’ve been fighting with them to get services reminders for the AC and Furnace. Sometimes I’m told they fixed the issue and I’ll get them other times they tell me that isn’t something they offer. I called today to change out the card we had on file for autopay on our membership. The membership when we signed up was only $12 and change and could be cancelled at any time. Well apparently they changed the system this past July and now it’s almost $15 plus you’re locked in for 12 months from July… I’ve had this membership for going on 4 years and was never told about any changes or that we’d be locked in. Not to mention we’re behind on 3 services because they came to the house and cancelled our last service because we were “sick” with a cough in December…. We keep this membership simply because it allows us a free service on our AC and Furnace one each a year but we haven’t even been getting that. Everything else we’d need the membership for is covered under the warranty. I attempted to schedule a next service today because I learned about the membership changes and was told I’d have to wait 2 MONTHS for someone to come out. At this point I’m waiting on a supervisor to call me within the next 24-48hrs. The rep I spoke with couldn’t tell me when the cut off is to cancel the membership other than I had to wait 12 months from July and I would have to send an email to cancel in writing. They have zero customer service considering how many other HVAC companies are in the area. We’ve spent roughly $400 on this membership in the last three years and have only gotten 2-3 services out of it. Definitely not worth it unless you have faulty units. Even then they don’t seem to care about standing by the memberships. And when you call them on it they’ll just schedule you 2 months out to get even more money from you. 9/25 Update: I filed a BBB complaint on 9/21 and am waiting for it to be completed. Once completed I’m filing a claim with the Consumer Financial Protection Bureau for a UDAAP violation. You can’t deceive people into financing with false promises. As of now a manager failed to call me back yesterday with an update on the rebate as promised and they haven’t replied to the BBB complaint since 9/23. Per my last call with a manager on 9/23 she was refunding our membership back to December and I should expect to see the refund in 10 business days or sooner. She also mentioned that they had pictures in their system still from the sales rep taking pictures of my Ameren and Spire statements to submit our rebates.

Desiree W.
Isaac explained everything which I appreciated. He was very professional.

Brenda
Elijah did a great job cleaning my 2 stacks. He was very professional.

Dale S.
Tristan Wissler was very professional on the service that was provided and everything was put on neatly. He clean up the area where the work was done. I ask him about other jobs that his company provides and round about price estimates on other jobs down in the future. He also explains the maintenance for the product that was purchase and that was good to know. I recommend him from Academy Air. I have had Electrical work and plumbing work done with this company. I also wanted to add Ben Klende was a great help today and very professional as well. So I would give him 5 stars too.

Rhonda B.
Everyone was very helpful from the ladies on the phone to Rick who came to check everything out & give me a price to Michael & Job for the great job they did!!

Karen S.
James Abbott did a wonderful job. He was very helpful explaining everything. He was very thorough in all his duties. I give James an A+ and would like hi. to perform my maintenance all the time. Right person right job. Thank you!

Patricia T.
Elijah, was great he made sure everything worked, took his time and kept us informed.

Nancy H.

About Academy Air Heating, Cooling, Plumbing and Electric

Forty-plus years of HVAC, plumbing and electrical in Hazelwood

The company says it has worked from Hazelwood, Missouri for more than 40 years. Its crews also take calls from Florissant, Bridgeton and Maryland Heights. The website places the service center in the commercial zone by the Highway 370 interchange, along the north corridor of Lambert International Airport.

Utility gas heats 67% of housing units in Hazelwood, per the American Community Survey (2024). NOAA normals for 1991-2020 give a mean of 56.6°F, an average high of 66.8°F and an average low of 46.4°F.

Furnace, boiler, mini-split and panel work under one roof

On the heating side, the website names furnace repair, heating installation, boiler repair and heat pump service. Cooling covers A/C repair, air conditioner installation and ductless mini-split service. Seasonal tune-ups and indoor air quality work round out the HVAC list.

The company also handles drain cleaning, water heater repair and installation, and sump pumps. Its electrical work includes panel upgrades, generator installation and code compliance.

A 4.8 rating and a line that stays open all night

Google shows a 4.8 rating from 7,496 reviews. The hours run open 24 hours, seven days a week, and the website mentions live answering at any hour.

Reviewers mention technicians who arrive on time, explain what they found and lay out options with pricing before work starts. Several describe an electrician and a plumber getting to the job within the same week as the call.

Academy Air is BBB Accredited with an A+ rating.

The website also advertises financing.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.