Action Plumbing, Heating, Air & Electric
HVAC contractor in Salt Lake City, UT.
In Action Plumbing, Heating, Air & Electric's own words
Action Plumbing, Heating, Air & Electric provides 24/7 emergency plumbing, heating, air conditioning, and electrical service in Salt Lake City and throughout the Salt Lake Valley, Davis County, and Weber County. Our licensed, insured technicians handle drain cleaning, main sewer line backups, sewer camera inspections, sewer line repair and replacement, water heater repair and installation, furnace and boiler repair, AC repair and replacement, central air installation, electrical repairs, and panel upgrades for homes and businesses. Family of local brands serving Utah for decades, with upfront pricing, same-day availability, and technicians on call nights, weekends, and holidays.
- Trade
- HVAC contractor
- Business address
- 825 Gladiola St, Salt Lake City, UT 84104
- Telephone
- (801) 960-4061
- Website
- actionplumbing.net
- Hours
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- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- UT register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Just Google “Action Plumbing lawsuit.” I personally would have gone with BeeHive Plumbing for any job you want done correctly. Action originally came out at the beginning of the year to reline my main sewer line. Since then, I’ve had to have them come back multiple times to fix problems caused by the liner they installed. They even tried to tell me I was flushing things I shouldn’t have been, when the issue was actually caused by their work not being done correctly. Then, to be criticized for having them come out so many times when all I want is for my pipes to work and be repaired in a professional manner is ridiculous. John even threatened to void my contract if I had another company fix the problem. Not very professional. I’ve wasted a ton of time dealing with this company, between being completely ghosted for several scheduled technician appointments and having technicians show up without the right equipment or knowledge to do the job. This is especially frustrating when I’ve been very clear with the office about the problem and what the job would require. What a headache. They can unclog a drain like anyone else, but I wouldn’t recommend this company for a job that requires a little more expertise or the correct tools. I’ve now had two different companies tell me that the work Action performed was less than satisfactory. I don’t claim to be a plumbing expert. I’m just a customer who expected the job to be done right, especially after paying professionals to do it.
Jake
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The most predatory and incompetent plumbing company I’ve ever dealt with. DO NOT USE ACTION PLUMBING. LOOK AT THEIR BBB REVIEWS FOR YOURSELF, NOT JUST GOOGLE REVIEWS. I called Action Plumbing to clear a clogged drain after spending all day trying to fix it myself. They promised a technician within 30 minutes but arrived 1 hour and 15 minutes later. I had already removed my toilet, which the plumber said would save me $100. He then quoted $750–$1,200 just to clear the clog. Exhausted and wanting the problem resolved, I agreed to the $750 option and applied for financing. Instead of financing just the repair, they got me approved for a $7,000 credit card I didn’t need. The plumber augered the drain for about 15 minutes, claimed he cleared it, and left the problem unresolved. His “supervisor” then arrived, insisted on running a supposedly free camera inspection, and used the standing water he found to claim my sewer line needed excavation with a mini excavator. He said it would cost approximately $7,000 and repeatedly pressured me to proceed, asking how much financing I had been approved for. He kept insisting the payment would be just $78 a month, conveniently failing to mention that meant 132 months—11 years of payments. I refused to make such a major decision without a second opinion. After they left, I found massive muddy footprints throughout my bathroom and my toilet reinstalled over the still-clogged drain, meaning I would have to remove it again. They also stuck a sticker (not a magnet) on my water heater facing my driveway entrance, leaving their advertising staring at me every time I walk in. The next morning, I called Roto-Rooter. Their technician arrived on time, gave me an honest upfront price, and explained their financing clearly. He cleared the clog in about 30 minutes. His supervisor then used a camera to provide clear footage of the pipe and explain the underlying issue. They showed me what was happening, explained my options, and left the decision entirely up to me. Both cleaned up after themselves, including the mess Action had left, and left with a smile. The problem Action claimed would require $7,000 in excavation was cleared in 30 minutes by a competent plumber. Action failed to resolve the problem, exaggerated the severity, and pressured me to take on years of debt while I was in a vulnerable situation. I contacted Action requesting a refund because they never cleared the clog. I was promised a manager’s call between 10 a.m. and 1 p.m. The deadline passed with no call. After I called twice, I was told management was out in the field. Later, I received a text saying they’d call Monday. Apparently, they have plenty of time to sell you an $7,000 repair but not 15 minutes to address a complaint. I will never use or recommend Action Plumbing again. I will share this experience anywhere I can because people deserve to know what they’re getting into. Based on my experience, this company prioritized sales over solving the problem, used high-pressure tactics, left my home a mess, and failed to provide basic customer service. DO NOT CALL THESE PEOPLE. DO NOT WASTE YOUR TIME. DO NOT LET THEM IN YOUR HOME
Swanson
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Aaron from the plumbing team. Came over and did a great job explaining the problem and helped me figure out different solutions to solve what’s going on with my toilet. Great worker and very respectful and responsive
Tu'u A.
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Subpar experience would be an understatement. We had 3 outlets not working and called this company to assess and fix. See below. 1. After tech “inspection”, he left us with 5 outlets not working. 2. He took a deposit on our card for $1,555 When calling the company main office, they had no record of deposit. 3. We had a scheduled appointment for 1pm - 4pm for repair work. At 2:30pm (after hearing nothing from the company (no confirmation message) we called them. Their response was “I will see if we can get someone out and I will call you back”. We never received a call back. We have never dealt with a company this unorganized or unprofessional. With all the options in the city it would be wise to avoid this one.
lexie M.
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Action plumbing still hasn’t completed my job after several months. They have stolen my money and I can’t get any one to call me back
Cameron Q.
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Matt was very professional and tuned up my furnace and did an awesome job. Highly recommend!
Michelle B.
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Jorge and yoinel were amazing. They were both extremely hard workers and had great personalities. They cleaned up when they were finished. I will definitely request them again
Stacy L.
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Matt and Tyler were very professional and knowledgeable. Really appreciate all the information provided.
Home W.
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Well... they may have redeemed themselves. Today Hadeem was here to complete some work and everything went smooth. Very happy
Sharon K.
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Jared was very helpful in helping us clear our clogged toilet. And his boss was reasonable with the price.
Willie O.
About Action Plumbing, Heating, Air & Electric
Action Plumbing, Heating, Air & Electric says it provides emergency heating and air-conditioning work around the clock in Salt Lake City. Its HVAC work includes air-conditioning maintenance, repairs, and new-system installations, along with furnace and boiler repair, AC repair and replacement, and central-air installation.
Heating and air-conditioning work in Salt Lake City
The company says it has more than 23 years of experience and works with both residential and commercial customers. Action Plumbing, Heating, Air & Electric also offers a customer-satisfaction guarantee and financing.
Salt Lake City homes use utility gas as their heating fuel in 72% of housing units, per the American Community Survey for 2024. NOAA normals for 1991-2020 show a 50.2°F mean temperature, a 60.8°F average high, and a 39.5°F average low.
Rating, reviews, and round-the-clock availability
Reviewers often mention technicians who explain problems, discuss options, and complete furnace, plumbing, and electrical work professionally; other reviews describe concerns about pricing, scheduling, follow-up, and unfinished work.
The business is open 24 hours a day, seven days a week, including its stated emergency-support availability. It also names service across Salt Lake County and nearby counties including Davis, Weber, Summit, Tooele, Utah, and Wasatch.
The company says its technicians are licensed and insured, and it lists ROC 355576 and ROC 355914.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.