Afterglow

In Afterglow's own words

Local, family-run, and rooted in Waterloo Region for over 30 years, Afterglow delivers honest, reliable, and down-to-earth HVAC services. From homes to businesses, we specialize in heating, cooling, and water heater solutions with a focus on customer satisfaction and community impact. Let us bring comfort and peace of mind to your space.

Trade

HVAC contractor

Business address

75C Northland Rd, Waterloo, ON N2V 1Y8, Canada

Telephone

(519) 747-7732

Website

afterglow.ca

Hours

• MondayClosed
• Tuesday7:30 am - 4:00 pm
• Wednesday7:30 am - 4:00 pm
• Thursday7:30 am - 4:00 pm
• Friday7:30 am - 3:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

ON register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.9 ★★★★★ (155)

• Great service, Alex the technician was personable and knowledgeable. He explained the nature of the issue very clearly and showed me how to fix it myself if it occurred again. Adding to Afterglow's good reputation.

  Denis R.★★★★★

• And just like that I have heat and cooling. After many years of hauling in firewood, I can now give my back a break. Installed in one day. The team worked like a fine tuned machine. I even managed to catch some sleep after my night shift. Woke up to the silence of cool air. The office team handled my heat pump rebate seamlessly. Thanks Afterglow.

  Leanne K.★★★★★

• One of the best heating and cooling companies in the K-W area! Knowledgable, Prompt and Friendly

  William B.★★★★★

• Rob is a definite assent to your company. He is very personable, professional and knows exactly what he is doing. Always a pleasure!! Thanks Rob. Chris

  Chris S.★★★★★

• I have used afterglow many times. Great customer service, not a long wait time for an appointment and they are alway able to fix whatever the problem is. I would highly recommend them.

  Kim M.★★★★★

• The owner really cares!

  Laura U.★★★★★

• My entire experience with Afterglow was great. Not great that our furnace broke down but they had a service tech here quickly to diagnose. Offered options to fix or replace. And then were back to install the new furnace within 2 business days. The install technicians (Alex and Kyle) were professional, respectful, and generally pleasant to work with. Highly recommend calling Afterglow.

  Linda M.★★★★★

• I can't say enough about Steve and the team at Afterglow. They are a customer service-first company. The level of expertise paired with the highest degree of client care makes every interaction outstanding. Over the years, Steve has not only been there for our family when pipes in our boiler radiant heat system have frozen at the coldest time of the year, but he has designed innovative solutions for our system that have served us very well, reducing risk for the future. We highly recommend Afterglow for so much more than their industry-leading expertise.

  Dana L.★★★★★

• Very friendly and knowledgeable! Would recommend for sure.

  Jesse P.★★★★★

• Afterglow provides excellent service. Pricing is very reasonable. I always find them honest and reliable. No overselling or taking advantage of customers which I value immensely and is why I keep calling them for questions and maintenance.

  Heather R.★★★★★

• We have had a few interactions with the Afterglow team over the last few years. Every time, they have taken time for help solve our issues. They have gone over and above by attending to emergency situations after hours and even on Christmas Eve. They know their trade and are kind, hard working.

  Shayne L.★★★★★

• Had lots of problems with my boiler heating system, was a tough go but Ryan nailed the problem and the boiler is running great now. First time had Afterglow in and they did a great job.

  Michael N.★★★★★

• The team is extremely helpful, professional. We had our furnace breakdown recently and Afteglow team sent out the technician immediately acknowledging the emergency. The technician was extremely knowledgeable and explained what the issue was and provided the solution. I would highly recommend for any and all services they provide.

  vasant S.★★★★★

• Afterglow was a pleasure to deal with. They did a great job at sorting out a solution for our furnace replacement and the install was smooth. I would highly recommend them!

  Eric W.★★★★★

• Afterglow is an amazing company. We have been using them for years at Supportive Housing of Waterloo and they always provide fast, efficient service, at amazing prices. Highly recommended!

  Brian P.★★★★★

• Excellent advice and customer service. Highly recommend!

  Renate L.★★★★★

• Afterglow was very professional and personable throughout our entire interaction. They offered advice and help and were very quick with their response! The installation of the mini-split was very well-coordinated, with tradespeople coming and doing their job very efficiently. I highly recommend this company!

  kathy I.★★★★★

• After having multiple negative experiences with tradespeople/company's fixing our furnace issues over the years, we were very pleasantly surprised with Afterglow in all areas. Communication was great, organized, professional, timely, HONEST, and fair prices. We will be using them again in the future. Joe

  Joe T.★★★★★

• If you want to waste your time and money, call Afterglow, that’s the best service they offer and provide. I tried to give zero stars, but unfortunately, that’s not an option, so I had to settle for one. They do not even deserve 1 star. The service was terrible, and their communication was disrespectful and unprofessional. I strongly do not recommend them.

  MURAT G.★★★★★

• We recently upgraded our hydronic heating system with Afterglow plumbing and heating from Waterloo Ontario. The installation significantly improved the efficiency and comfort of our home. The new system provides consistent heat distribution, reduces energy consumption, and operates quietly. The installation included the integration of a high-efficiency boiler and advanced zoning controls, ensuring optimal performance and precise temperature management throughout the house. Overall, the upgrade has enhanced our living environment and will ultimately lower our utility bills. A special thank you to Stephen one of the co-owners who oversaw our project and Jake and Sofia our amazing installers who made it all happen. We highly recommend Afterglow for the quality of their equipment, customer service and professionalism.

  Kern P.★★★★★

• My furnace quit working unexpectedly. After doing some research on Google & ChatGPT to find a place to repair, AfterGlow was suggested. Their response time and friendliness and professionalism was top notch. Furnace was fixed the same day, which included them going on a hunt to find the needed part. Will be looking to them for future HVAC business we will need done. Thank-you for a job well done!

  John R.★★★★★

• Excellent and professional local family owned business. Exceptional and honest customer service, always on time service delivery, highly skilled Tech crews, and competitive prices. Very pleased and happy with the new Mitsubishi heat pumps. Excellent product that met and exceeded expectations. Highly recommend Afterglows products and servcies.

  David R.★★★★★

• We used Afterglow for our huge reno of our 95year old home. They installed a heat pump, ducting, and everything for our hydronic rads. They were super knowledgable and really cared about meeting our end goals (we reused old rads, but got new towel rads, got a new boiler and had multiple heating zones to fit our needs). During finishing, they were the only contractor who brought their own ram-board to protect our new floors, we really appreciated their extra care (huge shout out to Sophia and Jake). Highly reccomend this team, we will 100% be using them again when we reno our basement!

  Dylan B.★★★★★

• Wonderful company and service staff.

  D A.★★★★★

• Water heater purchase and install, fabulous, professional, polite and helpful team. Will definitely be keeping their phone number on file for any future home comfort needs.

  Grant H.★★★★★

• Terrific service by office staff and plumbers! Highly recommend this company.

  Leslie B.★★★★★

• Stephen is very friendly and helpful.

  Van T.★★★★★

• Afterglow has been servicing my properties for years and always deliver, steve always has a minute to chat and get my service booked, or any other service I need done.

  Brian G.★★★★★

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About Waterloo

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.