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Archie Johnstone Plumbing & Heating

HVAC contractor in Victoria, BC.

In Archie Johnstone Plumbing & Heating's own words

With over 65 years of experience serving Vancouver Island and surrounding coastal communities, Archie Johnstone Plumbing & Heating has become a household name associated with exceptional customer satisfaction in commercial, industrial, institutional, and residential mechanical contracting services. With our headquarters in Nanaimo and a satellite office in Victoria, we are one of the few full service mechanical contractors with the ability to serve all of Vancouver Island.

Trade
HVAC contractor
Business address
755 Vanalman Ave #1, Victoria, BC V8Z 3B8, Canada
Telephone
(250) 385-8439
Website
ajph.com
Hours
  • MondayOpen 24 Hours
  • TuesdayOpen 24 Hours
  • WednesdayOpen 24 Hours
  • ThursdayOpen 24 Hours
  • FridayOpen 24 Hours
  • SaturdayOpen 24 Hours
  • SundayOpen 24 Hours

From the business's Google listing, checked Oct 2026

Register
BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

4.6 (150)

  • As always, my experience with Archie Johnston was fabulous. Dylan has done work for me many times and is always on time, very friendly and professional. I would recommend them to anyone.

    Jenny B.

  • We called Archie Johnstone plumbing with a hot water tank leak at the cold inlet. We connected with Mike who stopped by at about dinner time a viewed our tank and took the necessary measurements. The repair job was booked by Colleen and underway for a few days later in the week. All went very well and we are totally pleased with the Company and the people who took part in our tank replacement. This is the third tank we have had installed in our home. The go to company in our house is Archie Johnstone Plumbing and Heating. Thank you Mike and Colleen for your service.

    Alex G.

  • Amazing service!

    Kyle W.

  • This call should have been included in the repair call earlier in the year. This was a ripoff!!

    Robert Y.

  • Dylan came out today to reconnect my propane tank. He was on time, well dressed and ready to work. He covered all the bases and completed the job in a timely manner. A very professional young gentleman. Thanks for a great job.

    John A.

  • Very professional Ian courteous and shared his knowledge with his apprentice,Carter. I would highly recommend this company. And those 2 men were outstanding.

    Jenny P.

  • The evening before we were to leave on vacation for a week I noticed the hot water tank leaking…we turned it off and drained the tank. Called Archie Johnstone in the morning and Dylan replaced the tank the day before we returned…he did a great job and left everything neat clean and tidy.

    Gillian T.

  • Very good

    Maria L.

  • Chris from Archie Johnstone plumbing and heating just serviced my heat pump. Excellent service, kind and respectful, answered all my questions fully. Archie Johnstone has done plumbing for me for many years, and the service has always been excellent. I highly recommend them!

    Dinahmite

  • Jaime was great - efficient, knowledgeable and on time.

    Sherri M.

  • A very simple repair and it was done quickly. The technician arrived when he said it would and we appreciated this.

    Dale A.

  • Great service. Jamie was efficient and fixed our problem quickly. Would definitely recommend.

    Phil L.

  • Gord was awesome, fast and efficient.

    g M.

  • He was great and very personable.

    robert S.

  • I had such a great experience from beginning to end. Booking was quick and easy, and the plumber arrived right on time. Mitch was incredibly kind, respectful, and made me feel comfortable right away. The problem was fixed quickly, and he took the time to clean up and leave everything spotless. After some disappointing experiences with other companies, this was such a relief. I truly appreciate the great service and would happily recommend this company to anyone.

    soleil F.

  • We are having ventilation and heating replaced in our shop. They disconnected our heaters a month ago. No word on when they are going to hook it up. Why start a job if you cant finish it. So we will have no heat this winter. THANKS. Id think twice before hiring this contractor. Unless you have plenty of time to wait.

    Curtis B.

  • I can not recommend hiring this company.

    Coltart B.

  • No problem with the work performed, but I do have a problem with the 2 hours charged. I make it 1 hour and 15 minutes on the job. He was 20 minutes at least out in the driveway vehicle afterwords which I don't think should be part of the charge. Also I don't think I should be charged for the snake drill used. I expect a worker to show up with his tools to do the job. Issues now resolved with reduced labor charge.

    Harry L.

  • Bert got the tasks completed in short order.Thank you Archie Johnstone

    Steven S.

  • So happy with our servicing with Archie Johnstone. Mitch was quick to respond to our call and very friendly. He explained everything that was needed and showed us where the issue was. He left the space clean and put everything back in its place. Would highly recommend for commercial plumbing needs. Thanks Mitch its always a pleasure to see you :)

    Caitlyn H.

  • Dylan did such an amazing job on our old house . Super knowledgable and efficient. We are very appreciative . Easy to book and prompt service. thanks

    Kim S.

  • The dispatchers were friendly, helpful and Mitch, the plumber took care of the problem quickly. He was very friendly, explained the issue and dealt with it.

    Denise A.

  • Justin was great….thorough, professional and fun!

    Deborah N.

  • Rob was very efficient, tested all components and got the AC cooling unfortunately it only worked for an hour. He suspected this could happen and thought it might need a mother board He asked the office to order one. I hope that solves the problem

    joe W.

  • The team at Archie Johnstone Plumbing & Heating is top-notch. They service my business and every time I need them, they’re there right away. Always friendly, always helpful — just a solid group of guys who get the job done. Highly recommend.

    Nicholas G.

  • Great service! Tech explained everything very clearly, appreciate the time he took to thoroughly make sure everything was running efficiently. Thank you Nathan

    evelyn L.

  • Nathan was early, professional and competent! Did a great job and we are very pleased with his work

    Tee

  • Berr was on time and completed the work quickly. He went above and beyond as the washer/dryer was in a very tight space. His advice was of great benefit and he did not leave until the machine was perfectly level and in place even though he was only there to hook up the gas connection. I would highly recommend this company.

    Al W.

About Archie Johnstone Plumbing & Heating

Archie Johnstone Plumbing & Heating says it has provided mechanical contracting work since 1954. Its work includes HVAC installation, maintenance and air conditioning for residential and commercial customers.

HVAC installation and maintenance in Victoria

The company offers 24/7 emergency service and operates 24 hours a day, seven days a week. Its stated work also spans furnace repair, gas fitting, heating equipment, hot water systems, refrigeration repair and sheet metal contracting.

The business holds a 4.6 rating from 150 reviews. Reviewers often mention punctual technicians, efficient repairs, clear answers to questions and tidy work after hot-water-tank replacement, while one review raised a concern about a repair-call charge.

TSBC licence LGA0002087.

Residential and commercial mechanical work

The company says it works across Vancouver Island and nearby coastal communities, with residential and commercial services. Financing is also available. Its Victoria office gives local access to a contractor whose stated work includes heating, ventilation and air conditioning systems.

Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.

More HVAC contractors in Victoria

About Victoria

Population91,867 (2021)
Average yearly snowfall13.2 inches

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.