Heat Savers Home Comfort Ltd.
HVAC contractor in Victoria, BC.
In the words of Heat Savers Home Comfort Ltd.
Heatsavers Home Comfort is Victoria BC Trusted Fireplace and Ductless Heat Pump Specialist Since 1985, Proudly Serving Victoria, Saanich, Oak Bay, Esquimalt, Langford, Colwood, Cowichan Valley, and the Southern Gulf Islands. We Specialize in Ductless Heat Pump Installation in Victoria Bc, Gas/Electric/Wood Fireplaces, Mini-split Heat Pumps, and Central Heat Pump Systems. HPCN-Certified Heat Pump Installers & Authorised Valor Dealers. We Guide Clients Through CleanBC and BC Hydro Rebates. New Builds, Retrofits, Repairs, Annual Servicing. Family Owned. ⭐ 4.7 Stars (400+ Reviews). 📞 Free in-home Assessments. Call (250) 384-8086.
- Trade
- HVAC contractor
- Business address
- 2519 Government St, Victoria, BC V8T 4P6, Canada
- Telephone
- (250) 383-3512
- Website
- heatsavers.ca
- Hours
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- MondayClosed
- Tuesday9:00 am - 5:00 pm
- Wednesday9:00 am - 5:00 pm
- Thursday9:00 am - 5:00 pm
- Friday9:00 am - 5:00 pm
- Saturday9:00 am - 5:00 pm
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- BC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.
Google Reviews
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We have used Heat Savers for fireplace maintenance for many years. They are always very thorough and professional. Brad is our technician and he always comes on time, does a great job, and is very friendly.
Doug S.
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All good, FP works great, looks great, and the install process was fast, and efficient. Wish the install tech had spent a few more minutes to demonstrate the remote functions with us. Potential purchasers should be sure to check out the ease or in this case difficulty in setting up the remote's functions. 16 steps to set the temp and timer IMHO is ridiculous, then again I'm the cliché of a grumpy old fart so maybe its just me.
Bill T.
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Technician was polite, efficient and knowledgeable about his work. Was clear on instructions and timely.
Brian B.
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We just had Heat Savers install a Valor electric fireplace insert into our Enviro propane fireplace that has never worked properly. We were very impressed with everyone at Heat Savers from the showroom personnel to the installers who removed the old fireplace and installed the new insert and the custom fit surround. It looks beautiful, we are very pleased with our choice and pleasantly surprised by the total cost of the job. Many thanks. R+C Maas
Richard M.
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Very pleased excellent service.
Ardelle Q.
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I’ve been a Heat Savers client for several years. This time they managed to fit in a repair at short notice. Excellent service, as always!
Eimear K.
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Great service ; good communication from the sales staff and customer service. Always showed up on time and installation crew did a good job. Very pleased with product.
Bob M.
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Fast and extremely professional service. Thank you Heat Savers!
Dorothy M.
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Heat Savers did an amazing job! Their sales and service team ensured I got the right fireplace that would work in my existing mantle without having to do a whole reno. The install team was on time, courteous, and professional to deal with. My total cost came in under the quoted price. Highly recommend.
Tully C.
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Always the most friendly, efficient and on time tech each year. Such a nice man and very polite and professional. Would 100% recommend your company to anyone!
Robert D.
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From start to finish; excellent service and support. We absolutely love our new fireplace.
laura W.
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Seamless and efficient. And had a link to a rebate program.
Adrian B.
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Sales people were very helpful, answering all of our questions
Grant D.
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I have been using Heat Savers to service my 2 fireplaces for 12 years now. It is always the same person who comes (Brad) and he is very efficient and cleans up when he is finished. I also bought a new fireplace a few years ago that I love. I highly recommend them.
Mary W.
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Brad showed up right on time. He was pleasant and respectful and did a great job cleaning our fireplace. He reported a flaw in our glass and Brody got back to us right away to help us get the warranty item replaced. Excellent service and response time.
Maureen V.
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Excellent!
Michael R.
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Very friendly staff and salesperson. Salesperson was knowledgable & Installer was very knowledgable
Patti G.
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Shows up on time. Wears booties to protect the floor. Gave advice on managing the receiver to extend battery life. Very helpful.
Mela W.
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Heat Savers have gone above and beyond in customer service. Everyone from sales to installation have been super helpful. Would highly recommend Heat Savers to anyone.
Lisa C.
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So happy with our experience with Heat Savers!! The team was so professional, excellent service, great help with all our questions and no sales pressure. They delivered on time and under budget…can’t say enough, highly recommend! Thank you to Brett Kristjanson and Thomas Barr for all their help! ☺️☺️
Sheena G.
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Removed and disposed of existing gas fireplace and replaced with a new GE4 electric fireplace. Work was done professionally and new install looks great.
Jonathan D.
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Hi Brad is terrific and I know he always does a great job. I am going to book an appointment for him to come to do our fireplace in town now. (just did our fireplace at the cabin)
Idamarie F.
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Yes, your guy did a very good job, i am very happy. H0pfully someone in your shop actually reads these reviews because your guy dropped one of the overshoes he used inside my house. If he wants it, it is on my front steps.
Alan M.
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This was a great experience. The Service provider was quiet and pleasant. He communicated when the process called for it. He arrived on time, worked intently and left in a professional manner. I am sorry that I did not get his card .Pleas let him know that I submitted this review. Thank you. DK Williams
Donna W.
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I had Heat Savers remove my gas fire insert and replace it with an electrical one. From my initial drop-in to the showroom, where Brett helped me, to the initial home visit, right through to strata approval, scheduling, and install, the process was seamless and easy. The installation day itself was clean and quick, and the final result is exactly what I had hoped for. This was a project I assumed would be complicated and messy—the Heat Savers team made it easy and answered all my questions throughout the process.
Jane F.
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Erick Herrera, Home Comfort Advisor for Heat Savers did a home visit and built a plan for removing our 30 year old fireplace & replacing it with a "Valor H3". The Heat Savers installation team put that plan into action without any glitches. The installation team worked with our Chimney remediation contractors & coordinated the work delivering a smooth transition from old to new.
Rich W.
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Prompt and excellent service from Heat Savers. Will be calling them again for our fireplace servicing in the future.
Jaya R.
About Heat Savers Home Comfort Ltd.
Ductless heat pumps and fireplaces in Victoria
Heat Savers Home Comfort Ltd. focuses on ductless heat-pump installation alongside gas, electric and wood fireplace work. The company also names mini-split and central heat-pump systems, with work for new construction, retrofits, repairs and annual servicing.
Its website identifies heat pumps as a core service and discusses maintenance for gas fireplaces. The company says it works with homeowners seeking equipment installation, fireplace service and repair work in Victoria and the surrounding communities it names.
Heat Savers Home Comfort Ltd. rating and hours
Heat Savers Home Comfort Ltd. has a 4.8 rating from 459 reviews. Reviewers most often mention technicians arriving on time, professional conduct, efficient installation, clear communication and fireplace maintenance; one review noted that more instruction on a remote control would have been useful.
Hours run from 9:00 am to 5:00 pm Tuesday through Saturday, with Monday and Sunday closed. That schedule covers both weekday appointments and Saturday availability.
The company is HPCN-certified for heat-pump installation and is an authorised Valor dealer.
Fireplace maintenance and system replacements
Customer comments describe fireplace servicing, repairs arranged on short notice, electric fireplace inserts, custom surrounds and replacement work involving an existing propane fireplace. They also mention sales staff, showroom personnel and installation crews as separate parts of the customer experience.
Heat Savers Home Comfort Ltd. says it can guide clients through CleanBC and BC Hydro rebate programs. Its stated range of work includes annual servicing as well as equipment changes for existing homes and new builds.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.
More HVAC contractors in Victoria
About Victoria
| Population | 91,867 (2021) |
|---|---|
| Average yearly snowfall | 13.2 inches |
Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.