Arctic Fox Mechanical

In Arctic Fox Mechanical's own words

Heat Pump Service Installer West Vancouver. Providing commercial & residential solutions for service, repairs and installation of heating and air conditioning

Trade

HVAC contractor

Business address

6028 Glenwynd Pl, West Vancouver, BC V7W 2W5, Canada

Telephone

(778) 707-1550

Website

arcticfoxmechanical.ca

Hours

• Monday9:00 am - 5:00 pm
• Tuesday9:00 am - 5:00 pm
• Wednesday9:00 am - 5:00 pm
• Thursday9:00 am - 5:00 pm
• Friday9:00 am - 5:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

BC register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.

Google Reviews

5.0 ★★★★★ (52)

• Travis and the Arctic Fox team deserve their perfect 5 star rating. Professional, easy to work with, and knowledgeable. If you have the opportunity, do yourself a favour, and get Arctic Fox to do your HVAC work. Words and a simple review don't do this team justice.

  Dev S.★★★★★

• Fantastic experience from start to end. Communicative, professional, friendly and personable. Highly recommend!

  Sean C.★★★★★

• Arctic Fox is the BEST! The team were super easy to work with, and did a very professional job. Travis and Jennifer were great communicators throughout. Then there were part supply issues, they made sure to keep me informed and did what they could to get things installed ASAP even though there were factors outside their control. The heat pumps do a fantastic job and have made our spaces so much more pleasant to be in. Can't recommend them enough!

  Oscar R.★★★★★

• We had an excellent experience with Arctic Fox. We have a particularly difficult house to cool and they were able to assess our needs and provide us with the necessary products to efficiently cool our home. We appreciate their hard work to get our project done quicky and professionally and couldn't be happier with the results.

  Emma N.★★★★★

• We interviewed a number of HVAC companies for the replacement of our heat pump and furnace and Arctic Fox was the only one to complete a full heat loss calculation to confidently size the units. Travis made the extra effort to repair our old furnace on a Saturday so that we could schedule the replacement until after our vacation and did not even charge us. We had some issues that caused the job to take an extra day to complete and he kept to his original quote. Our new Panasonic heat pump is completely silent and I can’t even tell it is on unless I’m standing right in front of it. Communication was also great with Jennifer coordinating everything. We are happy we went with Arctic Fox.

  Sarah★★★★★

• I would definitely recommend Travis and Arctic Fox for your heating / cooling solution. We have a 1950s-era home in North Vancouver and wanted to replace our broken AC and our inefficient gas furnace with an electric heat pump. I have been impressed with Travis and his planning and communication throughout the process, from initial assessment to permits to installation to inspection. He also took the time to discuss windows and doors and airflow to help us take a system-approach to our house. We now have a high-quality and great-looking Mitsubishi heat pump. He stuck to the installation timeline and there were no extra costs or departures from the original estimate. Very satisfied customers.

  Chris B.★★★★★

• Hands on thoughtful service. Travis planned and installed a whole home heating and cooling system for our renovation project. Work include new equipment and all new ducting for our home renovation. Travis went out of his way to make sure that not only did everything work right, but looked great. All while navigating us through Fortis's funky rebate program. I would 100% recommend to anyone.

  Brett H.★★★★★

• I valued all aspects of the service from Arctic Fox. Excellent communication, flexible and reliable scheduling, top notch technical knowledge and fair project costing. The work was well done and completed when promised. I have worked with many subcontractors and Travis and Arctic Fox have been excellent. I look forward to recommending them for any HVAC projects and clients.

  Jasper C.★★★★★

• It’s hard to imagine a better HVAC contractor! My wife and I are in the process of updating our 1960s home. As part of this, we wanted to retrofit a heat pump that would be integrated into the existing interior space in a stylish way. Travis was the only contractor we spoke to that seemed genuinely excited about the design aspect of this project. After visiting our house and talking through several options, Travis figured out a way to install a concealed ceiling unit that used slim ductwork to service the entire main floor of our home (3 separate rooms). He and I also collaborated on a custom ventilated wooden ceiling to hide the unit while still providing necessary airflow (photos below). Travis was incredibly communicative from start to finish. He and Matt did a great job with the installation and were a pleasure to have around the house! I really appreciated their craftsmanship and attention to detail. It was obvious that they wanted to get the job done right. In the end I’m very glad that we hired Arctic Fox. Travis and Jennifer are running a solid business and the whole team takes a lot of pride in their work.

  Peter S.★★★★★

• I had Arctic Fox do a service on my furnace. Had a few items changed. The technician that came in was very efficient explained what he was doing in a language that I could understand super friendly. Would highly recommend them for a service or a new furnace and I will definitely be calling them back next year.

  Barbara L.★★★★★

• Arctic Fox recently installed a new furnace and heat pump at our home in North Vancouver. From our first meeting, it was clear that Travis is highly knowledgeable and genuinely cares about finding the right solution. He and his team were professional, efficient, and great to work with. They delivered a system that perfectly fits our needs. It also looks like art, as much as an HVAC system can. Highly recommend!

  Carson C.★★★★★

• Travis and Sam are the BEST! We bought a split level townhouse in West Vancouver that needed cooling on the bedroom floor and after 4 other HVAC contractors did their walk throughs and shared their ideas Travis and Sam came up with a brilliant and innovative idea to efficiently cool the bedrooms by installing a heat pump and ducting throughout our attic specifically for our second floor. After some discussion we also decided to have them replace our gas furnace with an energy efficient heat pump to heat and cool our main floor.We had tons of questions, all were answered and explained until we understood. Their work was done on time, on budget, and in a tidy and professional manner. They tested the equipment to ensure that it worked perfectly and explained to us how to use the thermostats and change the filters. The heat pumps are whisper quiet. This project was totally customized to our home and our needs and has created a comfortable environment for us which we truly appreciate especially on those recent hot days! Travis and Sam are knowledgeable, innovative, excellent communicators who excel at what they do. I would recommend them to anyone who wants to upgrade their HVAC. No regrets here - we’re so grateful that we chose Arctic Fox Mechanical!

  Debbie S.★★★★★

• It was a pleasure meeting the Service Manager, Kirsten. I appreciated her punctuality and her willingness to share feedback and recommendations in a clear and understandable way. Her attention to detail, such as taking pictures of the work needed, cleaning the affected ceiling tiles and vents, sets her apart from other technicians I’ve worked with in the past. I would highly recommend Kirsten and Arctic Fox Mechanical to any business looking for prompt, professional service. Thank you!

  L★★★★★

• A big thanks to Travis, Matt, and Kirsten for working so hard on a very difficult project that other companies would not touch! I would highly recommend Arctic Fox to anyone looking to repair or improve their hvac systems.

  Joel F.★★★★★

• Professional and friendly. I would recommend Arctic Fox Mechanical for HVAC related work.

  Jon B.★★★★★

• I’m so glad I found Travis and the team at Arctic Fox. We had persistent noise and vibration issues with our HVAC system that multiple other services failed to resolve. Travis took the time to thoroughly assess the situation, develop a clear plan, and communicate every step along the way. He delivered all the fixes on time and within budget — and even identified and proactively addressed a few other issues we hadn’t spotted. If only everyone working in construction were this good!

  Simon V.★★★★★

• Our heat pump failed after shortly moving into a new house to us. We were referred to Arctic Fox, and were very glad to have Travis and Jennifer guide us through the process. We highly recommend Arctic Fox, even if you are wondering about your heating/cooling options. Travis will walk you through all your options and make the decision feel informed, explaining in a very professional manner.

  Scott R.★★★★★

• Just had a heat pump installed by Arctic Fox. Impressed by their need to do a heat calc prior to quote, so that Travis had a clear understanding of the system that would work most efficiently for our 55+yr old house. Impressed by the level of communication throughout the process from quote to starting the job and any questions we had in between. Impressed with the wrap up at the end explaining the system. The heat pump looked great when installed. Very impressed with the entire team, extremely personable and diligent. Would definitely recommend them. Thank you. Karen & Andrew

  Karen H.★★★★★

• Travis is a true professional, I believe he's the best in the lower mainland! Highly recommend Artic Fox to anyone needing HVAC services!

  Karn L.★★★★★

• The Arctic Fox team has to be the best in the lower mainland! We had a tough project to complete as we have a middle unit 3 floor townhouse on a hill with lots of strata regulations. Two other companies took a look and passed on it. We were referred to Travis and his team took us on and completed this project with professionalism, expert knowledge, clear + honest communication and a passion to do quality work with no shortcuts. Any questions we had from our strata was answered right away with detail. They solved various challenges along the way and put in extra hours to get it done right and we couldn't be happier with the great service. I would recommend Arctic Fox 10/10!

  C.H.J. W.★★★★★

• Our Arctic Fox experience was great! We highly recommend Arctic Fox! We live in a 60 year old house with high ceilings and single paned windows, not to mention A LOT of stairs. We received different quotes to install air conditioning in our house. Only after the completion of heating and cooling load calculations, did Travis recommend and install a Rheem 48,000 BTU heat pump to work in conjunction with our existing high efficiency furnace. Two other HVAC contractors advised that we could have our 8 year furnace replaced for free through government incentives. (We would have had to lie because the incentive is for furnaces 10 years old or older but the other contractors told us that the furnace date isn’t checked). Travis advised that we have a great existing furnace and there was no need to replace it. Install was anticipated to take 3 days but took 4 days. Travis was apologetic but we were thrilled as all the work was done properly and thoroughly and included trips to the hardware store by Arctic Fox for special parts and a new tool. Our total cost never changed from our original quote. We really appreciated Travis' honesty, attention to detail and professionalism. He and his wife make an excellent team and it is very clear how much they care about their customers. (Our experience was very similar to Jane Hurlburt's review).

  Miyoko K.★★★★★

• Travis knows his stuff and gets the job done right! He figured out the problem with my furnace after having other techs not finding the issue. Honest good guy highly recommended. Very thorough in his diagnostics and determined to make it right.

  Amped★★★★★

• I first considered the heat pump brands with the best reputations, narrowing the field down to Mitsubishi and Fujitsu. Prior to calling Arctic Fox, I had received several quotes on a 2 ton heat pump. One salesperson told me my ducts could not accommodate any unit larger than 2 tons. This advice was not based on any quantitative analysis as far as I could tell but on his personal experience. When I met with Travis, the owner of Arctic Fox, he prepared a heat loss report using measurements he took during an initial visit. He determined that a 2 1/2 ton unit was required for my home, later confirmed by my energuide energy audit. Travis was able to overcome the supposed 2 ton limit by increasing the size of my basement heating ducts. Fortunately the ducts were easily accessible. With Travis' help, I chose the Fujitsu unit, which was less expensive than the Mitsubishi but had similar specs. The installation went without a hitch. Travis has carefully assembled a crack team and it shows. The new sheet metal ducts fabricated by an associate are a work of art. Throughout the installation process, Travis patiently answered my numerous questions. Keep in mind, when you engage Arctic Fox, you are talking to the owner who is actually doing the work, not a subordinate. Of all the trades people I have dealt with over the years, Travis ranks at or near the top. I've heard that the quality of the installation is perhaps the most important factor in prolonging the life of a heat pump. By this metric, you cannot go wrong with Arctic Fox. Addendum: My wife adds that Travis is so passionate about his work that it shows in his attention to detail, however minute. He knows his stuff! Needless to say, the Fujitsu works beautifully.

  Greg S.★★★★★

• We came home to ice-cold temperature, and checked the furnace and after an hour of frustration called Arctic. Travis was so pleasant on the phone, and walked me through basic checks to see if he can help me restart the furnace. After a few trials he decided to come and check my unit the same day which he arrived right on time. The problem was a software issue and he worked through the system diligently to trouble shoot and fix the problem under an hour. He is very knowledgeable, approachable and trustworthy. I used a few other HVAC companies, and this was by far the best service we have ever received.

  Mahsoo N.★★★★★

• We live in a two level 65 year old house with wall poor insulation and wanted a solution to our cooling and heating problems in the summer and winter that did not require removing all the paneling to add more wall insulation. Travis proposed an affordable ductless heatpump solution that is delivering results exactly as he described and we are delighted! I love the easy- to-use Airstage Mobile App on my phone for monitoring and managing the upstairs and downstairs wall units and highy recommend incuding this Wifi feature. We are impressed with his professionalism, knowledge, pride in the quality of his work, and patience in answering all my questions ;-).

  David H.★★★★★

• We’re so happy we went with Travis and Arctic Fox. He did an amazing job with the heat pump and AC upgrade on our home. We particularly appreciated his attention to detail and communication throughout the process.

  Torin W.★★★★★

• Prompt, personal, and professional service from Travis at Arctic Fox and Ryan at RVS Electrical. We couldn’t be happier with the installation and performance of our new heat pump. Highly recommended!

  Erik J.★★★★★

• Wonderful team to work with. I received bids from several companies, but Travis and his team stood out not only for their competitive pricing but also for their meticulous approach. They truly went above and beyond to ensure everything was perfect. Thank you!

  Damir A.★★★★★

• I’ve worked with Travis and the Arctic Fox team many times over the years. I highly recommend his team of highly qualified technicians and I’ve been especially happy with their attention to detail.

  Pearen C.★★★★★

More HVAC contractors in British Columbia

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• Ark Plumbing and HeatingSurrey, BC
• Artisan Plumbing & Heating Ltd.Burnaby, BC
• ASAP Plumbing & Heating LtdSurrey, BC
• Ascent Heating and CoolingSurrey, BC
• Ashton Mechanical GroupRichmond, BC

About West Vancouver

Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.