Aurora Plumbing Company
HVAC contractor in Aurora, CO.
In Aurora Plumbing Company's own words
Family operated since 1984 and a squad of highly trained and experienced technicians who excel in their respective fields. When you call us for service, you can count on a punctual response time, pricing by the job rather than the hour, and technicians in clean uniforms with their vans fully stocked. pride ourselves on excellent plumbing, heating, air conditioning, indoor air quality, drain and sewer, water heater and commercial services in the greater Denver area. Let us find a solution for all your plumbing or HVAC problems. Call today to speak to one of our friendly staff members and to schedule service.
- Trade
- HVAC contractor
- Business address
- 2350 Chambers Rd, Aurora, CO 80011
- Telephone
- (303) 366-5828
- Website
- allenservice.com
- Hours
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- Monday7:00 am - 7:00 pm
- Tuesday7:00 am - 7:00 pm
- Wednesday7:00 am - 7:00 pm
- Thursday7:00 am - 7:00 pm
- Friday7:00 am - 6:00 pm
- Saturday8:00 am - 6:00 pm
- Sunday7:30 am - 5:00 pm
From the business's Google listing, checked Oct 2026
- Register
- CO register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Addendum added 9/30/26 I no longer use Aurora Plumbing Company. When you do a search on their name, the link takes you to Allen Service Company. I was not happy with their overall approach, which seemed more interested to me in just getting my business than in helping me accomplish the job. APC was family owned and dedicated to personal service at a fair price. It would seem they sold the name to Allen Service, which seems like just one more big corporation. --------------------------------------- I have used APC for 15 to 20 years now, and every experience has been excellent. Their plumbers know what they are doing, and the company treats me fairly. Most recently, Dan has been to our house twice in the last couple of months. He is expert, efficient, and friendly. In the past, we have also gotten terrific service from Steve. I wish I could remember the names of other employees they have sent to us on service calls in the past. But I know we have used APC for at least 12 calls over the years, and every experience has been good.
Bob M.
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We worked with APC three times. Once for a backwater valve replacement in our shower that didn't fix the underlying issue, once for an HVAC issue (should out to Malcolm who did excellent work), and a no-call no-show for air conditioning maintenance. Since when I assume they were acquired by Allen Service, we have had a significantly worse experience. Folks at their office are friendly and do what they can to help- the issues we have had are not with any individual employees. Most recently, they booked us out for an appointment several months into the future, didn't show up, and no one could tell us why that was. We will not be working with them again.
Sean A.
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Just wanted to give a heads up that your website on Google brings people to Allen plumbing
Josh F.
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Service repairman was a no show /no call. When I called the office the person was from a call center - said they would call the dispatch and I did not hear from anyone. So sad - I used APC for many years when they were a small business but now they have been bought by a conglomerate and service is terrible.
Erin F.
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Installed my brand new heater right before winter ! They were fast & professional. Highly recommend
Sterl L.
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Eh, I tried to call because I want to support a good local business, but as soon as I did it sent me to a call center where it combined several different plumbing companies. It sounds like one of the private equity consolidations that's happening everywhere and is destroying this industry from a consumer standpoint. I'm not about that, nor will I support that. I could be completely wrong, but that's the impression I got when I called, I'm sure several people have felt that way as well. If you're not private equity I would suggest getting rid of that call service, otherwise we could've been doing business. It really seems like the call service is there just to generate leads for these other companies as well as Aurora Plumbing Company. EDIT: I also just got an unsolicited follow up text that I did not request asking if Allen's plumbing could help out on anything. I didn't call that company and it only reinforces my negative feelings about Aurora Plumbing Company and this consolidation. I'm moving it from three stars to one because of the unsolicited request from a company I didn't call. What a turn off to a customer, wow. EDIT 2: I just got an unsolicited call from Allen's now asking if they could help. I didn't call them, I called Aurora Plumbing Company, not your "call center". Originally once I figured out it was a scam I hung up without talking to anyone. Now they are unsolicitedly calling me and harassing me. I would be wary calling or emailing them because they use your personal information to generate leads for these "plumbing companies". What a great group of people to do business with.
Derek B.
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Initially offered 1,664 to replace a high efficiency toilet (mind you the problem ended up being a fill valve replacement), or a full rebuild of the components in the tank for 1,051. He said the company typicaly does not do single part fixes. Please go elsewhere, this is a company that is out to make a buck over providing good service.
Alex W.
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We had an appointment scheduled with Aurora Plumbing Company this week. No one called or showed up during the first window we were provided. We called back and were told the window was actually in the afternoon. No one called or showed up in the afternoon. We called back and were told we had to be rescheduled with no explanation. So we were rescheduled for the following morning. Again, no one called or showed up. We ended up cancelling the appointment as it seemed pointless. There are many other plumbers in the area. We have used Aurora Plumbing Company extensively in the past and really loved their service. However, it sounds like they were recently purchased by someone else and it looks like that great customer service is no longer there. It's very disappointing.
Elizabeth H.
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Horrible experience with Dustin Hafen and Gavin Ross. i had asked to quote a gas line install in July and here we are, January and they changed the price on the scope of work 3 times. unprofessional and abusive
Maria P.
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Charlie and Jason came out today, replaced our furnace. They did a wonderful job, very efficient, very professional and cleaned up after themselves. Thank you, aurora, plumbing
SaraMae D.
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Lance came to my home to service my kitchen sink plumbing and completed the job professionally and efficiently. Highly recommend.
Ryan M.
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Jason and Charlie with Aurora Plumbing came out today they did an amazing job installing and replacing my furnace they also put me a new thermostat and cleaned up after themselves very professional team very efficient highly recommend it thank you Aurora Plumbing
Paul M.
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Jason and Charlie with the Aurora plumbing came out today. They replaced our furnace over here at Lowery North Building two unit 107. They did an amazing job. These guys are awesome. Very professional. Very efficient and very clean. Five stars all day. Thank you Jason & charlie
Leo
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Jason and charlie with the aurora plumbing Came out today and replaced start furnace They did an amazing job. Very clean. Very professional thank you aurora plumbing
John S.
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Jason and Dan with Aurora plumbing came out today. They reinstalled my furnace. They reinstalled my heat pump water heater. Everything is operational here. These guys did a good job thank you Aurora, plumbing for technicians like these guys they even cleaned up after themselves.
Alan M.
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Jason was out for an estimate to fix a very sketchy install by another company. Very thoroughly addressed all my concerns and explained in detail the potential issues that may arise from the improper install. May have renewed my faith that there are contractors out there who might still take pride in their work!
Tanya W.
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20241028 Lance (Plumber) repaired several valves and was spot-on. Great communicator and adapted to our situation. 20241028 Mike (HVAC) got our furnace ready for Winter. Nice guy, and was early. The furnace is running great, and the filter looks brand-new. 20230306- New Faucet by Dallas in an hour and he was great! Even the Puppy liked him. Definitely recommended! 20210530- Update: Spring Tuneup done on special in less than an hour including compressor mesh cleanup! Malcolm fixed my Xcel-purchased, Emerson Sensi Smart Thermostat installation perfectly. Can't say enough good things about APC. I have been using APC for decades, and they are yet to fail me. I have had hvac, toilets, water heaters, and piping handled expertly. Caleb is the latest in a long-line of pros who do the job for me just yesterday on my water heater. Just had another special tech, Marty helped me out with a leaky faucet; same day service with a smile and a ready story to listen to while he fixed it. Great work again!
Clint S.
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Jason & Charlie with Aurora plumbing came out today to replace my dad's furnace.My dad is up in age so that's why it's so important to get this done rite & safe it was an atic install so we were worried jason & Charlie eased our worries ,explained every step very clearly & cleaned up after themselves these guys are an amazing team thanks Aurora plumbing for sending our your best team of professionals
Pete A.
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Once again, the APC team comes through in the clutch. Our house is heated by a boiler and it wasn't starting up. The tech, Malcom, saved the day. He traced the problem and solved it. We have heat! Thanks, Malcom. He also did a checkout of the whole system. We identified a few components keep a close eye on.
Nadal
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Jason was I. To every professional and hot the job done fast and educated is on winterizing
V T.
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Jason and Steven came by to to install a new furnace. Wow what a great job They were professional and very helpful in explaining how this all works.
Billy A.
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Lance with APC replaced a shower cartridge for me today. Lance was early and efficient. The shower works great and he went above and beyond the ensure our tenant was satisfied. Big thanks and will be a repeat customer.
Spencer W.
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Jason, with Aurora plumbing came out today and shut down our swamp cooler. He explained everything very well. He was on time and very professional. Thank you aurora pluming
Gary W.
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**Update** Need to modify this review. While showing our restoration contractor the work that Jason did (in prep for drywall repair), we noticed that he had not masked off the vents on the top/front of the microwave and they were filled with drywall dust and debris. After vacuuming the vents out numereous times, it is clear that the dust and debris and infiltrated the entire microwave and the dust rains down on our stove top every time we shut the door. Jason was on time, professional, explained the word completed and cleaned up everything very well
Edwin H.
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Jason with aurora plumbing was early courteous and efficient and very professional. Thank you Aurora plumbing for techs like Jason
Greg H.
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Jason with Aurora Plumbing was on time, professional and explained everything very well.
David M.
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Jason with Aurora plumbing came today he was on time very efficient very knowledgeable very educational thank you Aurora plumbing for all your good service
John B.
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Jason did a great job installing a new blower for my air conditioner. Was very friendly and professional. Showed up on the designated time and discussed what was needed.
Manuel M.
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APC’s service of our furnaces was very thorough and identified a serious problem with one of the existing machines. Jason was very clear in explaining the problem he found and the options for repair. He is very experienced and informative.
Wayne S.
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My Mothers house had a, VERY, leaky outdoor faucet. leaking for months. Jason came out, knew what to do and took care of it ! BOOM DONE! Knowledgeable and courteous, thank you Jason.
Margaret O.
About Aurora Plumbing Company
Aurora Plumbing Company HVAC Services
The company says it has been serving Colorado since 1962. Its technicians provide residential and commercial HVAC services, which include air conditioning, heating repair, and furnace repair. It also names ductless mini-splits, heat pumps, and indoor air quality solutions among its core offerings. For urgent heating or cooling problems, the company states it offers 24/7 emergency service.
Specific service details mentioned by the company include a $99 tune-up offered twice a year and an additional 1-year limited labor warranty. It also notes that flexible financing options are available for customers. The company describes its pricing model as being based on the job rather than the hour.
Aurora heating and cooling
In Aurora, utility gas accounts for 62% of the heating fuel used in housing units, according to the American Community Survey. Per NOAA normals, the area has an average high of 65.2 F and an average low of 35.7 F.
Reviewers have shared various experiences regarding the company. Some customers reported highly efficient and professional furnace installations, while others mentioned issues with appointment scheduling and communication. Several reviewers noted that the business appears to be connected to Allen Service Company.
Ratings and reviews
The business has a 4.7 rating based on 318 reviews. The company operates with a wide span of hours, opening at 7:00 am on weekdays and 8:00 am on Saturdays, with Sunday hours starting at 7:30 am.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Aurora
About Aurora
| Population | 410,053 (2025) |
|---|---|
| County | Arapahoe County |
| Heating degree days | 5,925 |
| Most common heating fuel | Utility gas |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.