B&B Air and Heat
HVAC contractor in Plano, TX.
In B&B Air and Heat's own words
Proudly serving Dallas, TX 75205 for over 35 years. We specialize in AC repair, AC maintenance, and air duct cleaning for homes and businesses. Dallas residents count on our expert HVAC team for fast, reliable comfort solutions year-round. Call us today!
- Trade
- HVAC contractor
- Business address
- 3401 Custer Rd #183, Plano, TX 75023
- Telephone
- (214) 348-5600
- Website
- bbairandheat.com
- Hours
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- MondayOpen 24 Hours
- TuesdayOpen 24 Hours
- WednesdayOpen 24 Hours
- ThursdayOpen 24 Hours
- FridayOpen 24 Hours
- SaturdayOpen 24 Hours
- SundayOpen 24 Hours
From the business's Google listing, checked Oct 2026
- Register
- TX register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.
Google Reviews
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Read this entire post before deciding who does your HVAC. The honesty and integrity of this company is something you won't get with most companies. Troy replaced 2 new units at our house 7 years ago and due to error in a system or just a honest mistake our unit wasn't registered. Troy looked into this and did everything he could do to fix the situation that legally hes not required to do. He saw the mistake and told us he was going to make it right because he said he is a good fair business man who wants nothing but the best for his customers. Keep in mind this was 7 years ago and Troy not only paid out of his own pocket to make this right he had it done and ready in less than a couple hours. I can't tell you how thankful we are that we used Troy and this company. He did not have to do what he did and yet he never once thought any different than making his customer a happy customer. If you use this company not only are you hiring honest people with the utmost integrity, youre hiring someone who really cares about you. Troy thank you so much and I hope nothing but the greatest things for you and your family and your business
keith W.
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Have been using B&B for years and they never disappoint. They respond immediately and go above and beyond to get out as quickly as possible. Will always be my first call!
Frank W.
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BB A/C Hvac I was very happy with his work excellent job . Very fast , professional he gave lot of detail that others tech forgets about.
Frkj R.
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Reasonable and reliable.
Myrna R.
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B&B did a great job getting my a/c system back up and running did it for a fair price. I will definitely be using them again for my a/c needs in the future. Thanks for taking good care of me!
Chad R.
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Troy was able to squeeze me in quickly to fix my AC issue and did a great job! He worked quickly, got the job done, and was super friendly!
Ashleigh E.
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I have used this company for decades and will continue to use them for my heating and cooling systems. They have fixed systems for me and replaced them when necessary. Troy is honest about what I need done and wants to show me the problem to be sure I understand. He will do what needs to be done to prolong the life and efficiency of my equipment without pushing unnecessary purchases on me. I highly recommend the superior level of work done by B&B.
Cheri C.
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Troy has been our ac/heat person since we moved here over 40 years ago. He and his staff take great care of our equipment and replace it as needed. We will no use anyone else.
P. F.
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Always professional and trustworthy. They go above and beyond to keep you cool.
Linda B.
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On time and did the service requested. Will use B&B again.
Jan V.
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B&B performed my annual air conditioning services. No problems encountered. The office kept me updated on their arrival. The service fee was satisfactory. I’ve been using B&B for several years and have been pleased with their services.
Sylvia C.
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Troy came to my house right away and identified the problem with the AC water drainage on the inside unit within the house. He was accurate, fast, and thorough with the problem. People need honest companies like B&B Air & Heat.
Wayne D.
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I wood rate your service man. Steve. A rating very professional working at my home. Thanks.
Joe E.
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The team worked efficiently and always kept us updated on the next step while in the process of completing the installation of the unit/ duct work. They also made sure everything was clean once the job was done. We will make sure to give them a call if we need any further work.
Jessica M.
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I recently had the pleasure of working with B&B Air & Heating for the installation of a new air conditioning system, and I cannot recommend them highly enough! From start to finish, they were incredibly professional, fair, and efficient. First, their customer service was outstanding. They responded to my initial inquiry promptly, provided a clear and competitive quote, and were upfront about all costs involved—no hidden fees or surprises. It's rare to find a company that combines quality work with transparency and fairness in pricing, but they nailed it. The installation team was equally impressive. They arrived on time, worked efficiently, and completed the job faster than I expected. Despite the quick turnaround, the quality of their work was top-notch. They ensured everything was installed correctly and took the time to walk me through how the system operates. Their attention to detail and dedication to customer satisfaction really stood out. Overall, B&B Air & Heating exceeded my expectations. If you’re looking for a reliable, responsive, and fair air conditioning company, look no further. I will definitely be using them for any future HVAC needs!
Reginald M.
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Very professional and courteous
Raphael V.
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When my air went hot, B & B came right out and got the job done. I would recommend them anyway. Thanks Guys!!!
Gwen D.
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I was really impressed by the thorough inspection and explanation provided by b&b air and heat. I'll call him the next time I have any problems with my air conditioning.
richard G.
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Great service! I have several rental homes in Dallas. I always us B&B Air and Heat because of their customer service and competitive pricing.
blake A.
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VERY PROFESSIONAL, AND TOOK HIS TIME TO FIND OUT THE PROBLEM.
Christopher D.
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Thank you so much for the great service a/c went out Sunday morning around 2:00am made a call to B&B around 12:00 noon no one answer phone receive a call back around 1:00pm home really getting hot B&B inform me they would be here around 4:00 pm fix my problem air flow cold Thank u so much
Clarence K.
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Troy is a honest person and friendly.
Maurice L.
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I really appreciate that Troy and Steve could come out when I was free between my two jobs. They not only fixed the issue, they put in a valve so that I can fix it myself next time and avoid an emergency sevice call.
Linda D.
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Troy was very knowledgeable and professional. I will always call B&B for help with my AC and Heating.
John R.
About B&B Air and Heat
B&B Air and Heat handles emergency AC repair, along with air-conditioning maintenance and duct cleaning. The company says it has operated as a family-owned business since 1986 and works with both residential and commercial properties. Its work also includes heaters, heat pumps, indoor air quality, and HVAC repair.
Emergency AC repair and heating work in Plano
The company says its technicians are available 24 hours a day for AC installation, AC repairs, and emergency heating repair. B&B Air and Heat also names air conditioners, heaters, heat pumps, and air ducts among the equipment and systems it works on. Its website describes both repair work and replacement when equipment requires it.
The business maintains 24-hour hours every day of the week. It has a 4.7 rating from 93 Google reviews. Reviewers most often mention quick responses, clear explanations of the work, professional service, repair results, and repeat use over many years.
B&B Air and Heat's repair and maintenance scope
AC repair, AC maintenance, air duct cleaning, heating repair, and heat-pump work are all named services. The company also offers financing and describes work across Plano and nearby Dallas-area communities. Its stated residential and commercial work covers properties of different sizes and configurations.
B&B Air and Heat says it is fully licensed and insured.
In Plano, electricity heats 51% of housing units per the American Community Survey in 2024. NOAA normals for 1991-2020 give Plano a 65.0 F mean temperature, with an average high of 75.5 F and an average low of 54.5 F.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from the US Census and NOAA.
More HVAC contractors in Plano
About Plano
| Population | 293,028 (2025) |
|---|---|
| County | Collin County |
| Average yearly snowfall | 1.4 inches |
| Heating degree days | 2,450 |
| Most common heating fuel | Electricity |
Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.