Benchmark Service

In Benchmark Service's own words

At Benchmark, we have the experience and expertise to provide elegant solutions to the toughest HVAC problems and the backing of Mitsubishi behind us at every step for fast and efficient installations and support. We design, sell, and service Mr. Slim and City Multi AC systems from Mitsubishi Electric for both residential and commercial clients in the DFW area. We are dedicated to bringing you the highest level of comfort, energy savings, and reliability. Since 2006, Benchmark Service has specialized exclusively in Mitsubishi Heating and Cooling products. We are so confident that Mitsubishi is the best heating and air conditioning product anywhere that our entire business is dedicated to bringing this cutting-edge technology and uncompro...

Trade

HVAC contractor

Business address

1704 Etain Rd, Irving, TX 75060

Website

benchmarkservice.net

Hours

• Monday8:00 am - 6:00 pm
• Tuesday8:00 am - 6:00 pm
• Wednesday8:00 am - 6:00 pm
• Thursday8:00 am - 6:00 pm
• Friday8:00 am - 6:00 pm
• SaturdayClosed
• SundayClosed

From the business's Google listing, checked Oct 2026

Register

TX register

Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the state board.

Google Reviews

5.0 ★★★★★ (86)

• I had a wonderful experience with Benchmark Air Conditioning! Jennifer and Jack were amazing, and their crew did an excellent job adding air conditioning to my home. Everyone was professional, respectful, and kept the work area clean. I truly appreciate the care they took in my home and the quality of their work. Highly recommend!

  Natalie J.★★★★★

• I wanted a mini-split AC/Heat Pump unit for my garage. After much research I contacted Benchmark Service, Irving, TX. and contracted for the installation of the Mitsubishi MSZ-GX system. Benchmark only handles the Mitsubishi product line and are the leading experts for this system in the DFW Metroplex area. This is the main reason I selected them. On installation day a three man team arrived and about two hours later I had a working system. The indoor and outdoor units were neatly and fully installed, all debris was cleaned up and I received a full demonstration and system explanation. Benchmark Service exceeded all my expectations, I couldn't be happier. I am confident they will exceed yours!

  John B.★★★★★

• Fantastic quality and service! The fact Benchmark does electrical along with the HVAC installation is super helpful and reduces any more coordination. Mitsubishi is a cut above the rest and Benchmark does justice for this brand. Totally recommend without reservation.

  Kirthi N.★★★★★

• Benchmark's great ratings are well deserved - let me add mine to their accolades. Shop around, of course, but you'll quickly figure out that Mitsubishi is -the- quality choice, and Benchmark is head and shoulders above the rest. The team, including the owner, showed up for my install on time and got right to work. They know their stuff cold, they are precise, careful and courteous, cleaning up as they go. The install experience and the finished product are both great. I will be recommending them to all of my friends.

  Nick A.★★★★★

• I have had Jack and William install Mitsubishi VRF unit for my upstairs and media room. I could not be happier with their service. This is the 2nd house that I have had them install HVAC systems in. I will only use Benchmark Service as long as I live in DFW. Thanks for the great work!

  craig B.★★★★★

• Jack and team have installed 2 Mitsubishi mini split systems for me in two different houses in the last few years. Excellent work both times. Quick install, cleaned up afterwards, fair prices. Highly recommend!

  J D.★★★★★

• William and his crew were fantastic with my mini-split install. They helped me understand what the process would be, answered all my questions and were very flexible in adapting to a bit of a last minute change I requested on where the unit would be. Through it all they were friendly, professional and never stopped working. I couldn't be happier with their service.

  Marty B.★★★★★

• Benchmark did a terrific job adding a mini split to my garage. The installers were right on time, worked neatly, cleaned up perfectly after the job was completed. They even helped resolve an an unrelated issue that was a big help to me. Jack the owner was on-site for the work and made sure everything was done properly. The unit is performing beautifully and my garage is now like having another big room in the house. I’m an early riser so I am now getting a lot of work done in the garage well before the sun comes up that I would normally have to wait until everyone else in the house wakes up. I could not be happier. Well done Benchmark.

  Art P.★★★★★

• We used Benchmark to install a new mini-split in the garage. It was a great experience. Fair pricing, professional installation. I’d use them again.

  Shawn B.★★★★★

• Benchmark did a great job on my garage mini split install. On time, friendly and professional. Would definitely recommend them to others.

  Patrick S.★★★★★

• 5 stars for fantastic service from start to finish. Benchmark installed a Mitsubishi mini split system for my garage and I couldn’t be happier with it. Jack & his team is great. Communication was great. Product is great. Price was great. I am so happy I found them on Google. Read a few reviews and I knew pretty quickly I chose the right company for the job. I never bothered to get a second quote. Sometimes, when you know, you know. Thank you Jack & team for pleasant experience ! Will be recommending you to all my neighbors.

  VLAS K.★★★★★

• Benchmark Service installed my Mitsubishi mini-split over ten years ago and I have had no issues. I have them out every three years for maintenance service and it runs great. They did a great, clean installation and keep it running well. I highly recommend them.

  Paul P.★★★★★

• The service, install, responsiveness were awesome. They also offer mitsubishi mini splits which are the best quality available. Very clean install by an amazing father and son team. Would 100% recommend them to anyone

  RSP★★★★★

• I've been calling Benchmark Service for over ten years to maintain Mitsubishi mini splits in my office. Their customer service and knowledge is unparalleled. When one unit went out they came out immediately and installed a new one that was ready to operate in a just a few hours. If you want someone who knows what they are doing and are just good folks then call them, you will not be disappointed.

  Meyer F.★★★★★

• Benchmark installed a mini-split system for us, and the entire experience was outstanding from start to finish. Their team arrived exactly when they said they would, communicated clearly throughout the process, and delivered everything they promised. The quality of their work was excellent, and their professionalism and attention to detail really stood out. It’s refreshing to work with a company that values customer service and follows through on its commitments. I couldn’t be more satisfied with the installation and overall experience. Benchmark is an amazing company, and I would recommend them in a heartbeat to anyone looking for HVAC services. Excellent communication, great workmanship, and a hassle-free experience!

  Jake J.★★★★★

• A+++. Benchmark was great to do business with again. Return customer. They replaced my mini split in my garage. They even saved me money by locating a brand new older model that used the less expensive Freon. Very happy with their service

  Bryan C.★★★★★

• Great install experience, quick and careful. Mitsubishi unit is working great - glad I chose Benchmark Services. They gave the best of 4 quotes, by a lot.

  Ben★★★★★

• Will came out to do a deep clean on our unit..he’s very knowledgeable, efficient, and was an extremely nice guy.

  Alex Z.★★★★★

• Benchmark did a great job. Very knowledgeable service

  Anna K.★★★★★

• Jack and William installed my mini split a couple of years back, and William returned today for my first maintenance service. Every experience with them has been outstanding—always courteous, always professional, always reliable. I genuinely can’t recommend them enough.

  Glory L.★★★★★

• Benchmark Service installed my Mitsubishi FX06 Mini Split, and I could not be happier with their service from start to finish. Even though they were the only Mitsubishi "Diamond Elite" certified contractor among those who bid, they were also the most competitively priced. It is rare that the best credentials come with the best price, but that is exactly what you get with Benchmark. Everyone involved was top-notch. Jennifer fielded the RFP and my follow-up phone calls with care. Jack took the time to respond thoroughly to my written questions and then personally oversaw the installation. William and Hunter carried out the work with professionalism, precision, courtesy, and real respect for the property. Candice checked in a week or two later for feedback. It is hard to imagine a better team. It turns out there is both an art and a science to installing mini-splits, and Benchmark excels at both. That makes sense, because Mitsubishi is all they do, for years! I highly recommend this family-run business.

  D.J. K.★★★★★

• Jack and his team installed a Mitsubishi ducted system in our primary bedroom. The team was amazing: on-time, respectful of the property, and efficient in their work. This is how it should be. The solution works just as Jack said it would in the sales process. We are thankful for his dedication.

  Greg W.★★★★★

• Fast and professional replacement of mini split system. 100% recommend Benchmark if you're looking for professionalism and competence.

  Deborah B.★★★★★

• Everyone we talked with at every stage of the process was super kind and willing to answer any questions we had! They did an excellent job on the install and we are extremely pleased with the work they did!

  Ian C.★★★★★

• Highly recommend Benchmark Service! They did a garage AC installation and did an amazing job. They are very thorough, fast, friendly, and professional. Great experience! Very seamless and easy to work with. The entire team from folks at Benchmark were great, every interaction with them has been splendid!

  Sougata B.★★★★★

• Jack and his crew from Benchmark Services just completed another project for us….& as always we are delighted! The system they designed is working perfectly. Jack, Will, & Hunter are great to work with. They are professional, thorough, and downright fun to work with! These guys patient, we started planning the project 18 months ago. Once it started Benchmark was ready and met EVERY deadline on our time table. Their work has been and always is exceptional. I recommend Benchmark without reservation. these guys are easy and fun to work with…. We’ll use them on every project we undertake in the future and for any maintenance needs on our existing systems.

  Jay F.★★★★★

• The Benchmark team did an outstanding job installing a new mini split unit in my woodworking shed. This friendly team was professional in every sense of the word. They installed the unit quickly, answered all my questions, and were very mindful of keeping the property very neat and clean. The costs were exactly as quoted - no surprises or hidden fees. It was a very seamless and stress-free process from my first call seeking a quote to the completion of the work. I highly recommend Benchmark Services, LLC.

  MD T.★★★★★

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About Irving

Sources: U.S. Census Bureau. NOAA U.S. Climate Normals 1991-2020.