Broadway Refrigeration & Air Conditioning Co. Ltd.
HVAC contractor in Burnaby, BC.
In the words of Broadway Refrigeration & Air Conditioning Co. Ltd.
Broadway is a full-service mechanical contractor who services, maintains, repairs, and installs heating, ventilation, air conditioning, refrigeration, and plumbing systems for commercial, multi-residential and institutional markets.
- Trade
- HVAC contractor
- Business address
- 4427 Dawson St, Burnaby, BC V5C 4B8, Canada
- Telephone
- (604) 255-2461
- Website
- broadwayrefrigeration.com
- Hours
-
- Monday8:00 am - 4:30 pm
- Tuesday8:00 am - 4:30 pm
- Wednesday8:00 am - 4:30 pm
- Thursday8:00 am - 4:30 pm
- Friday8:00 am - 4:30 pm
- SaturdayClosed
- SundayClosed
From the business's Google listing, checked Oct 2026
- Register
- BC register
Recorded as supplied and as found in public sources. This register makes no credential or quality claim about any business; check license status with the provincial licensing body.
Google Reviews
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Broadway is a very comprehensive HVAC pro company and expertise on what they are doing. I met Chris on our apartment maintenance site and I honestly can’t say enough good things about the service quality here. Chris is hands down the best technician I’ve ever encountered! We had them work on our systems, and Chris’s expertise was evident right away. He has an incredible depth of knowledge across HVAC, refrigeration, and boiler equipment, diagnosing and resolving everything with ease. What really stood out, though, was his personality and thoughtful approach. Chris is not only super friendly and easy to talk to, but he also takes the extra time to explain things clearly and ensure everything is running perfectly before he leaves. It’s rare to find someone who combines top-tier technical skill with such genuine care and professionalism. Highly recommend Chris and the team to anyone needing reliable HVAC or refrigeration work!
Hex Z.
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We had ongoing problems with the system, and after finally having two other HVAC companies inspect it, we were told there were multiple issues with the previous work. Among other things, the unit had been left with the panel/door open, which caused the coil to freeze over. When it eventually thawed, the water overflowed and leaked through our ceiling, causing water damage inside our home. Other workmanship issues were also identified, including problems with the drainage setup, kinks, an improperly vented drain, and even a glove left in the drain area. We were also dealing with low refrigerant and continued system problems. What made the experience even worse was Broadway Refrigeration’s response. Instead of taking responsibility for the condition the system had been left in or the resulting ceiling leak, they repeatedly blamed everything on the age of the equipment. We had TWO separate HVAC companies inspect the system, and both pointed to issues with the previous workmanship and the unit being left open, which caused the coil to freeze and thaw. Mistakes can happen, but refusing to take responsibility when a customer is left dealing with a water leak and damage to their home is completely unacceptable. After everything we experienced, I have absolutely no confidence in this company and would never use them again.
Selina
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AVOID AVOID AVOID// my experience with Broadway AC. Sales/Management unprofessional, irresponsible for unit they sell, just a money grab, ignore sales tactics by Willy Chou . Broadway refrigeration technician's most are young and inexperienced, unable to identify basic components of a AC unit. that broadway sold and installed. !!! let alone try to service it.//AVOID AVOID AVOID
P N.
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Great experience with Broadway Refrigeration. Chris Barr was incredible. I explained the issue I was having and he basically diagnosed the problem immediately without even seeing the system or using gauges. Super knowledgeable, friendly, and clearly knows his craft. It’s rare to find someone who can pinpoint an issue that quickly. Highly recommend Broadway Refrigeration, and if you get Chris Barr you’re in great hands.
Adam W.
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Here’s the revised Google-style review using “I”: ⸻ ⭐⭐⭐⭐⭐ I had a great experience with Broadway Refrigeration, especially their technician Chris. He was extremely attentive, professional, and thorough from start to finish. He took the time to carefully assess my heat pump, explained everything clearly, and made sure I understood all my options. Although I ultimately had to replace the heat pump, Chris truly went above and beyond to help me through the process. He was honest, responsive, and clearly cared about doing the job right. What could have been a stressful situation felt much easier thanks to his dedication and attention to detail. I highly recommend Broadway Refrigeration and Chris for their excellent service!
Imai
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Tyler E came over during long weekend to fix water back up from kitchen sink due to blockage in the building main drain. He is professional, organized and detailed with a great manner. Triple confirmed the problem got completely fixed before leaving, highly recommended
Kevin H.
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I highly recommend Broadway Refrigeration as several of the company's technicians, including Chris B., have attended to issues or have done maintenance plumbing work in my condo. They have all been professional, respectful of my space, and cleaned up after they were done the work. Chris was easy to talk to and explained the issue and the work he needed to do and completing the work efficiently and effectively.
Giselle J.
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Chris could not have been nicer. When he says they can fix anything he backs it up. The issue had frustrated other contractors and plumbers but he was able to take care of it while maintaining a healthy sense of humour. Takes the time to explain causes, educate you, and gives practical advice that helps keep costs down long term. Just a wonderful human being. When he gives you a tip about preventive maintenance - listen! A true professional.
Ray R.
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We have been working with Ken Lehman from Broadway across multiple strata buildings, and the level of experience and professionalism is outstanding. He consistently delivers high-quality workmanship and approaches every job with expertise and attention to detail. From routine maintenance to complex issues, the work is always done right the first time. Communication is clear, response times are excellent, and there is a genuine understanding of strata operations and building systems. Reliable, knowledgeable, and highly skilled — without a doubt (best technician we have worked with). Highly recommended. Leads at Broadway - Fabio and Shannon are also awesome and very reliable 👏
Nitin P.
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I was really impressed by the amazing team and their teamwork! Especially want to thank Amanda for her kind and clear communication, even when I was feeling overwhelmed by the issues. Josh also deserves a huge thank you for handling everything responsibly. He was professional, cheerful, and friendly!👍 Their attitude made me feel at ease and really gave me confidence in Broadway Refrigeration & Air Conditioning. Many thanks to the whole team, and wishing everyone a Happy New Year. 💕
Sophia K.
About Broadway Refrigeration & Air Conditioning Co. Ltd.
Air conditioning and mechanical work in Burnaby
Broadway Refrigeration & Air Conditioning Co. Ltd. names air conditioning among its services. The company says it handles installation, repair, maintenance, and service work for heating, ventilation, cooling, refrigeration, and plumbing systems.
Its work is directed toward commercial, multi-residential, and institutional properties. The company also identifies residential buildings in its service information, including heat-pump systems.
Service and maintenance for building systems
The company says it has worked in Vancouver since 1957. Its stated offerings include service and maintenance, air conditioning, heat pumps, commercial sewer hydro-jetting, and plumbing-related mechanical work.
For customers with planned maintenance contracts, Broadway says priority emergency assistance is available around the clock throughout the year. It also states a satisfaction guarantee and says financing options may be explored based on repayment or cash-flow needs.
Broadway Refrigeration’s rating and weekday hours
Reviewers frequently mention technicians’ technical knowledge, clear explanations, professional conduct, communication, and work in apartments, condominiums, strata buildings, and other shared properties.
Some reviews also raise concerns about workmanship, diagnosis, and management or sales interactions. The business is open Monday through Friday from 8:00 am to 4:30 pm, with Saturday and Sunday closed.
For a property manager or homeowner comparing contractors, the measurable details are weekday schedule and the company’s stated mix of HVAC, refrigeration, plumbing, maintenance, and commercial drainage work.
Services, brands and warranty details come from the company's own website. Ratings, hours and reviews come from Google. Town figures come from Statistics Canada and Environment Canada.
More HVAC contractors in Burnaby
About Burnaby
| Population | 249,125 (2021) |
|---|---|
| Average yearly snowfall | 62.5 centimetres |
Sources: Statistics Canada, 2021 Census. Environment and Climate Change Canada, Canadian Climate Normals 1981-2010.